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  1. Workterra BenAdmin
  2. WB-238

Dependent Addresses are not prepopulating with EE Address

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Environment:
      Stage
    • Categories:
      EDS
    • Company:
      All Clients/Multiple Clients
    • Reported by:
      Support

      Description

      Hi,
      In Stage, when an employee is adding a new spouse or child, the address from the EE demographics is not automatically prepopulating.
      I have seen this happen so far in the clients: ILG, Colts, and Mag.

      Please note, when a dependent is added as a partner, the address does appear for the new dependent.

      could you please have this fixed and let us know what happened?
      Thanks,
      Robyn
      CC: Jennifer Johnson
      apxRegression

        Attachments

          Activity

          Hide
          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment -

          Hi Sudhir Kalikate ,

          Please check this today.

          Thanks,
          Swapnil P.

          Show
          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment - Hi Sudhir Kalikate , Please check this today. Thanks, Swapnil P.
          Hide
          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment - - edited

          CC : Satya Samir Sheetal Bodhale Gaurav Sodani

          Hi Robyn Adkison ,

          Below are the details for this issue :
          Concern : Employee address is not populating while adding new dependent.
          Cause : Recently, we have done few optimizations for Employee login. Due to which , employee address is not getting fetched while adding dependents with employee login.
          Correction : We have fixed this on local and we will move this to stage in regular patch.

          Thanks,
          Swapnil P.

          Show
          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment - - edited CC : Satya Samir Sheetal Bodhale Gaurav Sodani Hi Robyn Adkison , Below are the details for this issue : Concern : Employee address is not populating while adding new dependent. Cause : Recently, we have done few optimizations for Employee login. Due to which , employee address is not getting fetched while adding dependents with employee login. Correction : We have fixed this on local and we will move this to stage in regular patch. Thanks, Swapnil P.
          Hide
          priya.dhamande Priya Dhamande (Inactive) added a comment -

          Environment: LB
          Company: FDU for hspl
          Login: Partner and Employee

          1. Change in Employee address reflecting to his dependents if marked in Address change popup
          2. Change in Employee address is not reflecting to his dependents if marked in Address change popup
          3. Address change of Employee 1 and login with another employee that change is not reflecting on another employee and its dependents
          4. Checked above scenario for OE, New Hire and QE

          As above mentioned scenario worked as expected, so moving jira on Stage.

          Hrishikesh Deshpande

          Show
          priya.dhamande Priya Dhamande (Inactive) added a comment - Environment: LB Company: FDU for hspl Login: Partner and Employee 1. Change in Employee address reflecting to his dependents if marked in Address change popup 2. Change in Employee address is not reflecting to his dependents if marked in Address change popup 3. Address change of Employee 1 and login with another employee that change is not reflecting on another employee and its dependents 4. Checked above scenario for OE, New Hire and QE As above mentioned scenario worked as expected, so moving jira on Stage. Hrishikesh Deshpande
          Hide
          priya.dhamande Priya Dhamande (Inactive) added a comment -

          Environment: Stage
          Company: Asdml for hspl
          Login: Partner and Employee

          1. Change in Employee address reflecting to his dependents if marked in Address change popup
          2. Change in Employee address is not reflecting to his dependents if marked in Address change popup
          3. Address change of Employee 1 and login with another employee that change is not reflecting on another employee and its dependents
          4. Checked above scenario for OE and QE

          As above mentioned scenario worked as expected, so moving jira on Stage.

          Show
          priya.dhamande Priya Dhamande (Inactive) added a comment - Environment: Stage Company: Asdml for hspl Login: Partner and Employee 1. Change in Employee address reflecting to his dependents if marked in Address change popup 2. Change in Employee address is not reflecting to his dependents if marked in Address change popup 3. Address change of Employee 1 and login with another employee that change is not reflecting on another employee and its dependents 4. Checked above scenario for OE and QE As above mentioned scenario worked as expected, so moving jira on Stage.
          Hide
          priya.dhamande Priya Dhamande (Inactive) added a comment - - edited

          Need to confirm with Khandu and Sudhir and if required have tos tart testing.

          Hrishikesh Deshpande Khandu Kshirsagar Sudhir Kalikate Rakesh Roy

          Show
          priya.dhamande Priya Dhamande (Inactive) added a comment - - edited Need to confirm with Khandu and Sudhir and if required have tos tart testing. Hrishikesh Deshpande Khandu Kshirsagar Sudhir Kalikate Rakesh Roy
          Hide
          priya.dhamande Priya Dhamande (Inactive) added a comment -

          Hi,

          As per discussion with Sudhir, by mistake the azure patch was deployed with this ID instead of NF-4971. So, the status was changed back to LB deployed.

          Now, changing status as per previous status.

          Rakesh Roy Hrishikesh Deshpande Sudhir Kalikate

          Show
          priya.dhamande Priya Dhamande (Inactive) added a comment - Hi, As per discussion with Sudhir, by mistake the azure patch was deployed with this ID instead of NF-4971 . So, the status was changed back to LB deployed. Now, changing status as per previous status. Rakesh Roy Hrishikesh Deshpande Sudhir Kalikate
          Hide
          priya.dhamande Priya Dhamande (Inactive) added a comment -

          Environment: Production
          Company: Colts for hspl
          Login: Employee

          The issue of Address popup not appearing is verified and closed on Production. Now, popup is appearing whenevere there is change in address of employee.

          Screen capture for the same is attached with jira.

          Sachin Hingole Hrishikesh Deshpande

          Show
          priya.dhamande Priya Dhamande (Inactive) added a comment - Environment: Production Company: Colts for hspl Login: Employee The issue of Address popup not appearing is verified and closed on Production. Now, popup is appearing whenevere there is change in address of employee. Screen capture for the same is attached with jira. Sachin Hingole Hrishikesh Deshpande
          Hide
          abhay.patil Abhay Patil (Inactive) added a comment - - edited

          apxRegression

          Show
          abhay.patil Abhay Patil (Inactive) added a comment - - edited apxRegression

            People

            Assignee:
            priya.dhamande Priya Dhamande (Inactive)
            Reporter:
            Robyn.Adkison Robyn Adkison (Inactive)
            Developer:
            Sudhir Kalikate (Inactive)
            QA:
            Priya Dhamande (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:
              Production Due Date:

                Time Tracking

                Estimated:
                Original Estimate - 16h Original Estimate - 16h
                16h
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 16.75h
                16.75h