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Type:
Bug
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Status:
Closed
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Priority:
High
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Resolution:
Bug Fixed
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Categories:
Enrollment
- Credit Pool
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We have two issues going on with the spending credits. Please see below, research and advise.
1. Brett Godey is not showing any spending credits for the vacation sell. HUB (Barbie Frizel) helped this person to enroll on 11/7/2017 and they have a confirmation statement showing the correct spending credits. When I look in the "view history" is looks like Barbie changed the vacation sell amount from 60 hours to -Select- but when I run a report with the form answer response and effective date is shows that the amount selected is 60 with the same time/date stamp. Can you please tell me why the credits are no longer showing.
2. Please run the election detail report below. The Spending Credits Allotted is not equaling the amount actually allotted. If I total the Spending Credits Applied and the Spending Credits Remaining I get the correct number. The number displayed in the system for Credits Allotted is correct
3. Is there a way to get the Total spending credits allotted/applied rather than showing on a report for each benefit? Can this be accomplished through an export maybe?
apxSpecs
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Verified all attached scenarios through UI and Import.
For SA utility It not working with this known issue this jira is moving to stage