Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Bug Fixed
    • Labels:
      None
    • Environment:
      Production
    • Categories:
      Enrollment - Credit Pool
    • Company:
      ATC
    • Reported by:
      White Label

      Description

      We have two issues going on with the spending credits. Please see below, research and advise.

      1. Brett Godey is not showing any spending credits for the vacation sell. HUB (Barbie Frizel) helped this person to enroll on 11/7/2017 and they have a confirmation statement showing the correct spending credits. When I look in the "view history" is looks like Barbie changed the vacation sell amount from 60 hours to -Select- but when I run a report with the form answer response and effective date is shows that the amount selected is 60 with the same time/date stamp. Can you please tell me why the credits are no longer showing.

      2. Please run the election detail report below. The Spending Credits Allotted is not equaling the amount actually allotted. If I total the Spending Credits Applied and the Spending Credits Remaining I get the correct number. The number displayed in the system for Credits Allotted is correct

      3. Is there a way to get the Total spending credits allotted/applied rather than showing on a report for each benefit? Can this be accomplished through an export maybe?
      apxSpecs

        Attachments

        1. additional eligibility rule.PNG
          additional eligibility rule.PNG
          22 kB
        2. Brett Godey Demographic history.png
          Brett Godey Demographic history.png
          220 kB
        3. brett history.png
          brett history.png
          240 kB
        4. EE List needed credit pool recal.xlsx
          9 kB
        5. image-2018-01-12-13-01-35-575.png
          image-2018-01-12-13-01-35-575.png
          1 kB
        6. image-2018-01-12-13-02-02-621.png
          image-2018-01-12-13-02-02-621.png
          33 kB
        7. Scenario.xls
          13 kB
        8. WB-246_Affected_Files.txt
          0.3 kB
        9. WB-246 Code Review Checklist.doc
          26 kB
        10. WT_13088_Analysis_Retro_Date_Scenarios.xls
          17 kB
        11. WT 13088-test scenarios.xls
          18 kB

          Issue Links

            Activity

            dkulling Debbie Kulling created issue -
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
            Field Original Value New Value
            Assignee Satya [ ID10004 ] Parmeshwar Jumbad [ parmeshwar.jumbade ]
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
            Assignee Parmeshwar Jumbad [ parmeshwar.jumbade ] Umesh Kadam [ umesh.kadam ]
            jyoti.mayne Jyoti Mayne made changes -
            Assignee Umesh Kadam [ umesh.kadam ] Jyoti Mayne [ jyoti.mayne ]
            jyoti.mayne Jyoti Mayne made changes -
            jyoti.mayne Jyoti Mayne made changes -
            Assignee Jyoti Mayne [ jyoti.mayne ] Ganesh Sadawarte [ ganesh.sadawarte ]
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
            Assignee Ganesh Sadawarte [ ganesh.sadawarte ] Debbie Kulling [ dkulling ]
            Resolution Done [ 10000 ]
            Status In Progress [ 3 ] Resolved [ 5 ]
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            Time Spent 2.5h [ 9000 ]
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            Resolution Done [ 10000 ]
            Status Resolved [ 5 ] Reopen [ 4 ]
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            Assignee Debbie Kulling [ dkulling ] Jyoti Mayne [ jyoti.mayne ]
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            Time Spent 2.5h [ 9000 ] 9h [ 32400 ]
            Worklog Id 100746 [ 100746 ]
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            Attachment additional eligibility rule.PNG [ 71922 ]
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            Status In Progress [ 3 ] Waiting for Customer Input [ 10500 ]
            jyoti.mayne Jyoti Mayne made changes -
            Assignee Jyoti Mayne [ jyoti.mayne ] Debbie Kulling [ dkulling ]
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Assignee Debbie Kulling [ dkulling ] Ganesh Sadawarte [ ganesh.sadawarte ]
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
            Status Waiting for Customer Input [ 10500 ] In Progress [ 3 ]
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
            Status In Progress [ 3 ] Waiting for Customer Input [ 10500 ]
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
            Assignee Ganesh Sadawarte [ ganesh.sadawarte ] Debbie Kulling [ dkulling ]
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            Time Spent 9h [ 32400 ] 11.5h [ 41400 ]
            Worklog Id 101016 [ 101016 ]
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) made changes -
            Link This issue relates to WT-13147 [ WT-13147 ]
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
            Link This issue relates to WT-13149 [ WT-13149 ]
            jyoti.mayne Jyoti Mayne made changes -
            Status Waiting for Customer Input [ 10500 ] Open [ 1 ]
            jyoti.mayne Jyoti Mayne made changes -
            Assignee Debbie Kulling [ dkulling ] Jyoti Mayne [ jyoti.mayne ]
            Status Open [ 1 ] In Progress [ 3 ]
            jyoti.mayne Jyoti Mayne made changes -
            Attachment brett history.png [ 72099 ]
            jyoti.mayne Jyoti Mayne made changes -
            Status In Progress [ 3 ] Waiting for Customer Input [ 10500 ]
            jyoti.mayne Jyoti Mayne made changes -
            Assignee Jyoti Mayne [ jyoti.mayne ] Debbie Kulling [ dkulling ]
            jyoti.mayne Jyoti Mayne made changes -
            Issue Type Support Activity [ 10301 ] Bug [ 1 ]
            Status Waiting for Customer Input [ 10500 ] Open [ 1 ]
            Support Task Type Customization [ 11204 ]
            Workflow WT_Support [ 61661 ] WT_Defects [ 62174 ]
            gaurav.sodani Gaurav Sodani (Inactive) made changes -
            Priority Medium [ 3 ] High [ 2 ]
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            Time Spent 11.5h [ 41400 ] 12.25h [ 44100 ]
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            rakeshr Rakesh Roy (Inactive) made changes -
            Module Parent values: BenAdmin(10100) Parent values: BenAdmin(10100)Level 1 values: Enrollment(10107)
            satyap Satya made changes -
            Sprint WT- Sprint 44 [ 99 ]
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            Time Spent 29.25h [ 105300 ] 31.25h [ 112500 ]
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            Time Spent 54.5h [ 196200 ] 55h [ 198000 ]
            Worklog Id 104085 [ 104085 ]
            jyoti.mayne Jyoti Mayne made changes -
            Link This issue relates to WT-8174 [ WT-8174 ]
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            satyap Satya made changes -
            Sprint WT- Sprint 44 [ 99 ]
            satyap Satya made changes -
            Sprint Must Have Oct-Dec 2016 [ 10 ]
            satyap Satya made changes -
            Rank Ranked higher
            rohan.khandave Rohan J Khandave (Inactive) made changes -
            Developer Umesh Kadam [ umesh.kadam ]
            Original Estimate 0h [ 0 ]
            rohan.khandave Rohan J Khandave (Inactive) made changes -
            Dev Due Date 13/Mar/2018
            Dev Estimates 70
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            QA Rashmita Dudhe [ rashmita.dudhe ]
            QA Estimates 24
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Attachment WT 13088-test scenarios.xls [ 73742 ]
            rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
            Time Spent 71h [ 255600 ] 79h [ 284400 ]
            Worklog Id 106045 [ 106045 ]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Assignee Debbie Kulling [ dkulling ] Umesh Kadam [ umesh.kadam ]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: In Progress(10206)
            nandkumar Nandkumar Prabhakar Karlekar (Inactive) made changes -
            Time Spent 79h [ 284400 ] 80.5h [ 289800 ]
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            Worklog Id 106828 [ 106828 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Categories Parent values: Enrollment(18482)
            Component/s BenAdmin [ 10000 ]
            Key WT-13088 WB-246
            Project WORKTERRA [ 10000 ] Workterra BenAdmin [ 11501 ]
            Workflow WT_Defects [ 62174 ] WB: Bugs Project Management Workflow [ 65040 ]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Time Spent 88.25h [ 317700 ] 94.75h [ 341100 ]
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            Time Spent 96.25h [ 346500 ] 104.25h [ 375300 ]
            Worklog Id 107408 [ 107408 ]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Remaining Estimate 0h [ 0 ] 1.5h [ 5400 ]
            Time Spent 104.25h [ 375300 ] 102.75h [ 369900 ]
            Worklog Id 107408 [ 107408 ]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Remaining Estimate 1.5h [ 5400 ] 0h [ 0 ]
            Time Spent 102.75h [ 369900 ] 106.75h [ 384300 ]
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            umesh.kadam Umesh Kadam (Inactive) made changes -
            Remaining Estimate 0h [ 0 ] 4h [ 14400 ]
            Time Spent 106.75h [ 384300 ] 102.75h [ 369900 ]
            Worklog Id 107401 [ 107401 ]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Remaining Estimate 4h [ 14400 ] 0h [ 0 ]
            Time Spent 102.75h [ 369900 ] 106.75h [ 384300 ]
            Worklog Id 107411 [ 107411 ]
            jenniferreed Jennifer Reed (Inactive) made changes -
            Categories Parent values: Enrollment(18482) Parent values: Enrollment(18482)Level 1 values: Credit Pool(18494)
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Time Spent 106.75h [ 384300 ] 110.75h [ 398700 ]
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            Time Spent 124.25h [ 447300 ] 131.25h [ 472500 ]
            Worklog Id 107473 [ 107473 ]
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            Workflow WB: Bugs Project Management Workflow [ 65040 ] 0803 Copy of WB: Bugs Project Management Workflow [ 65859 ]
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            Worklog Id 107800 [ 107800 ]
            rohan.khandave Rohan J Khandave (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            rohan.khandave Rohan J Khandave (Inactive) made changes -
            Assignee Umesh Kadam [ umesh.kadam ] Rakesh Roy [ rakeshr ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Assignee Rakesh Roy [ rakeshr ] Rashmita Dudhe [ rashmita.dudhe ]
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            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Attachment Scenario.xls [ 75061 ]
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Status Pre-prod Testing [ 11500 ] Production Testing [ 10202 ]
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Resolution Done [ 10000 ]
            Status Production Testing [ 10202 ] Production Review [ 11501 ]
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            Time Spent 181.75h [ 654300 ] 182h [ 655200 ]
            Worklog Id 109400 [ 109400 ]
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            Time Spent 182h [ 655200 ] 182.25h [ 656100 ]
            Worklog Id 109701 [ 109701 ]
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            Attachment WB-246_Affected_Files.txt [ 75202 ]
            umesh.kadam Umesh Kadam (Inactive) made changes -
            Attachment WB-246 Code Review Checklist.doc [ 75203 ]
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            Time Spent 182.25h [ 656100 ] 184.25h [ 663300 ]
            Worklog Id 109881 [ 109881 ]
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Resolution Done [ 10000 ] Unresolved [ 10200 ]
            Status Production Review [ 11501 ] In Development [ 10007 ]
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Status Local Testing [ 10200 ] Pre-prod Testing [ 11500 ]
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Status Pre-prod Testing [ 11500 ] Production Testing [ 10202 ]
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Assignee Rashmita Dudhe [ rashmita.dudhe ] Debbie Kulling [ dkulling ]
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            Worklog Id 110966 [ 110966 ]
            abhay.patil Abhay Patil (Inactive) made changes -
            Description We have two issues going on with the spending credits. Please see below, research and advise.

            1. Brett Godey is not showing any spending credits for the vacation sell. HUB (Barbie Frizel) helped this person to enroll on 11/7/2017 and they have a confirmation statement showing the correct spending credits. When I look in the "view history" is looks like Barbie changed the vacation sell amount from 60 hours to --Select-- but when I run a report with the form answer response and effective date is shows that the amount selected is 60 with the same time/date stamp. Can you please tell me why the credits are no longer showing.

            2. Please run the election detail report below. The Spending Credits Allotted is not equaling the amount actually allotted. If I total the Spending Credits Applied and the Spending Credits Remaining I get the correct number. The number displayed in the system for Credits Allotted is correct
             !image-2018-01-12-13-01-35-575.png|thumbnail!
             !image-2018-01-12-13-02-02-621.png|thumbnail!

            3. Is there a way to get the Total spending credits allotted/applied rather than showing on a report for each benefit? Can this be accomplished through an export maybe?
            We have two issues going on with the spending credits. Please see below, research and advise.

            1. Brett Godey is not showing any spending credits for the vacation sell. HUB (Barbie Frizel) helped this person to enroll on 11/7/2017 and they have a confirmation statement showing the correct spending credits. When I look in the "view history" is looks like Barbie changed the vacation sell amount from 60 hours to --Select-- but when I run a report with the form answer response and effective date is shows that the amount selected is 60 with the same time/date stamp. Can you please tell me why the credits are no longer showing.

            2. Please run the election detail report below. The Spending Credits Allotted is not equaling the amount actually allotted. If I total the Spending Credits Applied and the Spending Credits Remaining I get the correct number. The number displayed in the system for Credits Allotted is correct
             !image-2018-01-12-13-01-35-575.png|thumbnail!
             !image-2018-01-12-13-02-02-621.png|thumbnail!

            3. Is there a way to get the Total spending credits allotted/applied rather than showing on a report for each benefit? Can this be accomplished through an export maybe?
            apxSpecs
            Prashant.samal Prashant Samal (Inactive) made changes -
            Workflow 2203 WB: Bugs Project Management Workflow [ 66998 ] 0604 Issues Management Workflow [ 68273 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Resolution Unresolved [ 10200 ] Bug Fixed [ 10402 ]
            Status In Production Testing [ 10202 ] In Production Review [ 11501 ]
            dkulling Debbie Kulling made changes -
            Status In Production Review [ 11501 ] Closed [ 6 ]

              People

              Assignee:
              dkulling Debbie Kulling
              Reporter:
              dkulling Debbie Kulling
              Developer:
              Umesh Kadam (Inactive)
              QA:
              Rashmita Dudhe (Inactive)
              Account Executive:
              Debbie Kulling
              Votes:
              0 Vote for this issue
              Watchers:
              12 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 0h
                  0h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 198.5h
                  198.5h