Type:
Bug
Status:
Closed
Priority:
High
Resolution:
Bug Fixed
Categories:
Enrollment
- Credit Pool
We have two issues going on with the spending credits. Please see below, research and advise.
1. Brett Godey is not showing any spending credits for the vacation sell. HUB (Barbie Frizel) helped this person to enroll on 11/7/2017 and they have a confirmation statement showing the correct spending credits. When I look in the "view history" is looks like Barbie changed the vacation sell amount from 60 hours to -Select- but when I run a report with the form answer response and effective date is shows that the amount selected is 60 with the same time/date stamp. Can you please tell me why the credits are no longer showing.
2. Please run the election detail report below. The Spending Credits Allotted is not equaling the amount actually allotted. If I total the Spending Credits Applied and the Spending Credits Remaining I get the correct number. The number displayed in the system for Credits Allotted is correct
3. Is there a way to get the Total spending credits allotted/applied rather than showing on a report for each benefit? Can this be accomplished through an export maybe?
apxSpecs
Parmeshwar Jumbad (Inactive)
made changes -
15/Jan/18 04:59 AM
Field
Original Value
New Value
Assignee
Satya
[ ID10004
]
Parmeshwar Jumbad
[ parmeshwar.jumbade
]
Parmeshwar Jumbad (Inactive)
made changes -
15/Jan/18 12:42 PM
Assignee
Parmeshwar Jumbad
[ parmeshwar.jumbade
]
Umesh Kadam
[ umesh.kadam
]
Jyoti Mayne
made changes -
16/Jan/18 04:26 AM
Assignee
Umesh Kadam
[ umesh.kadam
]
Jyoti Mayne
[ jyoti.mayne
]
Jyoti Mayne
made changes -
16/Jan/18 09:35 AM
Assignee
Jyoti Mayne
[ jyoti.mayne
]
Ganesh Sadawarte
[ ganesh.sadawarte
]
Ganesh Sadawarte (Inactive)
made changes -
16/Jan/18 01:44 PM
Assignee
Ganesh Sadawarte
[ ganesh.sadawarte
]
Debbie Kulling
[ dkulling
]
Resolution
Done
[ 10000
]
Status
In Progress
[ 3
]
Resolved
[ 5
]
Ganesh Sadawarte (Inactive)
made changes -
16/Jan/18 01:45 PM
Remaining Estimate
0h
[ 0
]
Time Spent
2.5h
[ 9000
]
Worklog Id
100606
[ 100606
]
Jyoti Mayne
made changes -
17/Jan/18 08:01 AM
Status
Reopen
[ 4
]
In Progress
[ 3
]
Jyoti Mayne
made changes -
17/Jan/18 11:43 AM
Status
In Progress
[ 3
]
Waiting for Customer Input
[ 10500
]
Jyoti Mayne
made changes -
17/Jan/18 11:44 AM
Assignee
Jyoti Mayne
[ jyoti.mayne
]
Debbie Kulling
[ dkulling
]
Vinayak Kulkarni (Inactive)
made changes -
18/Jan/18 05:16 AM
Assignee
Debbie Kulling
[ dkulling
]
Ganesh Sadawarte
[ ganesh.sadawarte
]
Ganesh Sadawarte (Inactive)
made changes -
18/Jan/18 02:30 PM
Assignee
Ganesh Sadawarte
[ ganesh.sadawarte
]
Debbie Kulling
[ dkulling
]
Jyoti Mayne
made changes -
18/Jan/18 02:54 PM
Time Spent
9h
[ 32400
]
11.5h
[ 41400
]
Worklog Id
101016
[ 101016
]
Jyoti Mayne
made changes -
19/Jan/18 12:40 PM
Status
Waiting for Customer Input
[ 10500
]
Open
[ 1
]
Jyoti Mayne
made changes -
19/Jan/18 12:40 PM
Assignee
Debbie Kulling
[ dkulling
]
Jyoti Mayne
[ jyoti.mayne
]
Status
Open
[ 1
]
In Progress
[ 3
]
Jyoti Mayne
made changes -
22/Jan/18 09:15 AM
Status
In Progress
[ 3
]
Waiting for Customer Input
[ 10500
]
Jyoti Mayne
made changes -
22/Jan/18 09:17 AM
Assignee
Jyoti Mayne
[ jyoti.mayne
]
Debbie Kulling
[ dkulling
]
Jyoti Mayne
made changes -
22/Jan/18 10:07 AM
Issue Type
Support Activity
[ 10301
]
Bug
[ 1
]
Status
Waiting for Customer Input
[ 10500
]
Open
[ 1
]
Support Task Type
Customization
[ 11204
]
Workflow
WT_Support
[ 61661
]
WT_Defects
[ 62174
]
Jyoti Mayne
made changes -
24/Jan/18 04:24 AM
Time Spent
12.25h
[ 44100
]
14.25h
[ 51300
]
Worklog Id
101714
[ 101714
]
Jyoti Mayne
made changes -
24/Jan/18 07:39 AM
Worklog Id
101714
[ 101714
]
Jyoti Mayne
made changes -
24/Jan/18 07:47 AM
Time Spent
14.25h
[ 51300
]
19.25h
[ 69300
]
Worklog Id
101754
[ 101754
]
Jyoti Mayne
made changes -
24/Jan/18 08:42 AM
Time Spent
19.25h
[ 69300
]
23.25h
[ 83700
]
Worklog Id
101766
[ 101766
]
Jyoti Mayne
made changes -
24/Jan/18 08:53 AM
Time Spent
23.25h
[ 83700
]
23.75h
[ 85500
]
Worklog Id
101766
[ 101766
]
Jyoti Mayne
made changes -
24/Jan/18 08:59 AM
Time Spent
23.75h
[ 85500
]
25.25h
[ 90900
]
Worklog Id
101777
[ 101777
]
Ganesh Sadawarte (Inactive)
made changes -
24/Jan/18 01:06 PM
Time Spent
25.25h
[ 90900
]
29.25h
[ 105300
]
Worklog Id
101842
[ 101842
]
Rakesh Roy (Inactive)
made changes -
25/Jan/18 05:42 AM
Module
Parent values: BenAdmin(10100)
Parent values: BenAdmin(10100)Level 1 values: Enrollment(10107)
Satya
made changes -
29/Jan/18 12:26 PM
Sprint
WT- Sprint 44
[ 99
]
Rohit Shete (Inactive)
made changes -
30/Jan/18 08:26 AM
Time Spent
29.25h
[ 105300
]
31.25h
[ 112500
]
Worklog Id
102506
[ 102506
]
Rohit Shete (Inactive)
made changes -
31/Jan/18 08:52 AM
Time Spent
31.25h
[ 112500
]
37.25h
[ 134100
]
Worklog Id
102802
[ 102802
]
Jyoti Mayne
made changes -
31/Jan/18 09:58 AM
Time Spent
37.25h
[ 134100
]
37.5h
[ 135000
]
Worklog Id
102819
[ 102819
]
Jyoti Mayne
made changes -
31/Jan/18 09:59 AM
Time Spent
37.5h
[ 135000
]
38.25h
[ 137700
]
Worklog Id
102819
[ 102819
]
Jyoti Mayne
made changes -
31/Jan/18 09:59 AM
Worklog Id
102819
[ 102819
]
Rohit Shete (Inactive)
made changes -
01/Feb/18 11:46 AM
Time Spent
38.25h
[ 137700
]
44.25h
[ 159300
]
Worklog Id
103069
[ 103069
]
Rohan J Khandave (Inactive)
made changes -
06/Feb/18 04:43 PM
Time Spent
44.25h
[ 159300
]
46.25h
[ 166500
]
Worklog Id
103602
[ 103602
]
Rohit Shete (Inactive)
made changes -
07/Feb/18 12:32 PM
Time Spent
46.25h
[ 166500
]
53.25h
[ 191700
]
Worklog Id
103716
[ 103716
]
Jyoti Mayne
made changes -
07/Feb/18 12:54 PM
Time Spent
53.25h
[ 191700
]
54.25h
[ 195300
]
Worklog Id
103730
[ 103730
]
Jyoti Mayne
made changes -
08/Feb/18 05:17 AM
Time Spent
54.25h
[ 195300
]
54.5h
[ 196200
]
Worklog Id
103795
[ 103795
]
Umesh Kadam (Inactive)
made changes -
12/Feb/18 06:01 AM
Time Spent
54.5h
[ 196200
]
55h
[ 198000
]
Worklog Id
104085
[ 104085
]
Rohit Shete (Inactive)
made changes -
16/Feb/18 02:09 PM
Time Spent
55h
[ 198000
]
63h
[ 226800
]
Worklog Id
105102
[ 105102
]
Rohit Shete (Inactive)
made changes -
16/Feb/18 02:09 PM
Time Spent
63h
[ 226800
]
71h
[ 255600
]
Worklog Id
105103
[ 105103
]
Satya
made changes -
21/Feb/18 09:33 AM
Sprint
WT- Sprint 44
[ 99
]
Satya
made changes -
21/Feb/18 09:33 AM
Sprint
Must Have Oct-Dec 2016
[ 10
]
Satya
made changes -
21/Feb/18 09:33 AM
Rashmita Dudhe (Inactive)
made changes -
23/Feb/18 10:24 AM
Time Spent
71h
[ 255600
]
79h
[ 284400
]
Worklog Id
106045
[ 106045
]
Umesh Kadam (Inactive)
made changes -
26/Feb/18 05:36 AM
Assignee
Debbie Kulling
[ dkulling
]
Umesh Kadam
[ umesh.kadam
]
Umesh Kadam (Inactive)
made changes -
26/Feb/18 05:37 AM
Item State
Parent values: Development(10200)Level 1 values: In Progress(10206)
Time Spent
79h
[ 284400
]
80.5h
[ 289800
]
Worklog Id
106424
[ 106424
]
Ganesh Sadawarte (Inactive)
made changes -
27/Feb/18 10:59 AM
Time Spent
80.5h
[ 289800
]
81.5h
[ 293400
]
Worklog Id
106438
[ 106438
]
Vinayak Kulkarni (Inactive)
made changes -
27/Feb/18 11:26 AM
Time Spent
81.5h
[ 293400
]
82.5h
[ 297000
]
Worklog Id
106441
[ 106441
]
Rohan J Khandave (Inactive)
made changes -
27/Feb/18 02:16 PM
Time Spent
83.5h
[ 300600
]
84.5h
[ 304200
]
Worklog Id
106489
[ 106489
]
Jyoti Mayne
made changes -
27/Feb/18 03:31 PM
Time Spent
85.5h
[ 307800
]
86.75h
[ 312300
]
Worklog Id
106526
[ 106526
]
Jyoti Mayne
made changes -
01/Mar/18 05:32 AM
Time Spent
86.75h
[ 312300
]
87.25h
[ 314100
]
Worklog Id
106813
[ 106813
]
Jyoti Mayne
made changes -
01/Mar/18 05:41 AM
Time Spent
87.25h
[ 314100
]
87.75h
[ 315900
]
Worklog Id
106813
[ 106813
]
Jyoti Mayne
made changes -
01/Mar/18 06:00 AM
Time Spent
87.75h
[ 315900
]
88.25h
[ 317700
]
Worklog Id
106828
[ 106828
]
Prashant Samal (Inactive)
made changes -
03/Mar/18 10:11 AM
Categories
Parent values: Enrollment(18482)
Component/s
BenAdmin
[ 10000
]
Key
WT-13088
WB-246
Project
WORKTERRA
[ 10000
]
Workterra BenAdmin
[ 11501
]
Workflow
WT_Defects
[ 62174
]
WB: Bugs Project Management Workflow
[ 65040
]
Umesh Kadam (Inactive)
made changes -
07/Mar/18 12:43 PM
Time Spent
88.25h
[ 317700
]
94.75h
[ 341100
]
Worklog Id
107401
[ 107401
]
Umesh Kadam (Inactive)
made changes -
07/Mar/18 12:48 PM
Time Spent
94.75h
[ 341100
]
96.25h
[ 346500
]
Worklog Id
107401
[ 107401
]
Umesh Kadam (Inactive)
made changes -
07/Mar/18 12:52 PM
Time Spent
96.25h
[ 346500
]
104.25h
[ 375300
]
Worklog Id
107408
[ 107408
]
Umesh Kadam (Inactive)
made changes -
07/Mar/18 12:53 PM
Remaining Estimate
0h
[ 0
]
1.5h
[ 5400
]
Time Spent
104.25h
[ 375300
]
102.75h
[ 369900
]
Worklog Id
107408
[ 107408
]
Umesh Kadam (Inactive)
made changes -
07/Mar/18 12:54 PM
Remaining Estimate
1.5h
[ 5400
]
0h
[ 0
]
Time Spent
102.75h
[ 369900
]
106.75h
[ 384300
]
Worklog Id
107411
[ 107411
]
Umesh Kadam (Inactive)
made changes -
07/Mar/18 12:58 PM
Remaining Estimate
0h
[ 0
]
4h
[ 14400
]
Time Spent
106.75h
[ 384300
]
102.75h
[ 369900
]
Worklog Id
107401
[ 107401
]
Umesh Kadam (Inactive)
made changes -
07/Mar/18 12:59 PM
Remaining Estimate
4h
[ 14400
]
0h
[ 0
]
Time Spent
102.75h
[ 369900
]
106.75h
[ 384300
]
Worklog Id
107411
[ 107411
]
Jennifer Reed (Inactive)
made changes -
07/Mar/18 08:30 PM
Categories
Parent values: Enrollment(18482)
Parent values: Enrollment(18482)Level 1 values: Credit Pool(18494)
Umesh Kadam (Inactive)
made changes -
08/Mar/18 04:18 AM
Time Spent
106.75h
[ 384300
]
110.75h
[ 398700
]
Worklog Id
107456
[ 107456
]
Umesh Kadam (Inactive)
made changes -
08/Mar/18 05:37 AM
Time Spent
110.75h
[ 398700
]
117.75h
[ 423900
]
Worklog Id
107469
[ 107469
]
Umesh Kadam (Inactive)
made changes -
08/Mar/18 05:38 AM
Time Spent
117.75h
[ 423900
]
124.25h
[ 447300
]
Worklog Id
107471
[ 107471
]
Umesh Kadam (Inactive)
made changes -
08/Mar/18 05:40 AM
Time Spent
124.25h
[ 447300
]
131.25h
[ 472500
]
Worklog Id
107473
[ 107473
]
Prashant Samal (Inactive)
made changes -
08/Mar/18 08:40 AM
Workflow
WB: Bugs Project Management Workflow
[ 65040
]
0803 Copy of WB: Bugs Project Management Workflow
[ 65859
]
Umesh Kadam (Inactive)
made changes -
09/Mar/18 02:53 PM
Time Spent
131.25h
[ 472500
]
138.25h
[ 497700
]
Worklog Id
107707
[ 107707
]
Mahendra Mungase (Inactive)
made changes -
12/Mar/18 04:01 AM
Time Spent
138.25h
[ 497700
]
144.25h
[ 519300
]
Worklog Id
107767
[ 107767
]
Jyoti Mayne
made changes -
12/Mar/18 05:18 AM
Time Spent
144.25h
[ 519300
]
144.75h
[ 521100
]
Worklog Id
107800
[ 107800
]
Rakesh Roy (Inactive)
made changes -
13/Mar/18 05:17 PM
Assignee
Rakesh Roy
[ rakeshr
]
Rashmita Dudhe
[ rashmita.dudhe
]
Rashmita Dudhe (Inactive)
made changes -
15/Mar/18 12:49 PM
Time Spent
144.75h
[ 521100
]
152.75h
[ 549900
]
Worklog Id
108542
[ 108542
]
Rashmita Dudhe (Inactive)
made changes -
15/Mar/18 12:49 PM
Time Spent
152.75h
[ 549900
]
160.75h
[ 578700
]
Worklog Id
108543
[ 108543
]
Rashmita Dudhe (Inactive)
made changes -
16/Mar/18 12:44 PM
Time Spent
160.75h
[ 578700
]
168.75h
[ 607500
]
Worklog Id
108802
[ 108802
]
Umesh Kadam (Inactive)
made changes -
16/Mar/18 02:17 PM
Time Spent
168.75h
[ 607500
]
169.25h
[ 609300
]
Worklog Id
108855
[ 108855
]
Umesh Kadam (Inactive)
made changes -
16/Mar/18 02:28 PM
Time Spent
169.25h
[ 609300
]
172.25h
[ 620100
]
Worklog Id
108866
[ 108866
]
Umesh Kadam (Inactive)
made changes -
16/Mar/18 02:33 PM
Time Spent
172.25h
[ 620100
]
173.75h
[ 625500
]
Worklog Id
108869
[ 108869
]
Rashmita Dudhe (Inactive)
made changes -
19/Mar/18 12:11 PM
Time Spent
173.75h
[ 625500
]
181.75h
[ 654300
]
Worklog Id
108927
[ 108927
]
Prashant Samal (Inactive)
made changes -
22/Mar/18 07:08 AM
Workflow
0803 Copy of WB: Bugs Project Management Workflow
[ 65859
]
2203 WB: Bugs Project Management Workflow
[ 66998
]
Mahendra Mungase (Inactive)
made changes -
22/Mar/18 11:30 AM
Resolution
Done
[ 10000
]
Status
Production Testing
[ 10202
]
Production Review
[ 11501
]
Jyoti Mayne
made changes -
22/Mar/18 04:07 PM
Time Spent
181.75h
[ 654300
]
182h
[ 655200
]
Worklog Id
109400
[ 109400
]
Umesh Kadam (Inactive)
made changes -
25/Mar/18 09:30 PM
Time Spent
182h
[ 655200
]
182.25h
[ 656100
]
Worklog Id
109701
[ 109701
]
Mahendra Mungase (Inactive)
made changes -
26/Mar/18 09:30 PM
Time Spent
182.25h
[ 656100
]
184.25h
[ 663300
]
Worklog Id
109881
[ 109881
]
Mahendra Mungase (Inactive)
made changes -
27/Mar/18 03:21 AM
Resolution
Done
[ 10000
]
Unresolved
[ 10200
]
Status
Production Review
[ 11501
]
In Development
[ 10007
]
Mahendra Mungase (Inactive)
made changes -
27/Mar/18 09:07 PM
Time Spent
184.25h
[ 663300
]
190.25h
[ 684900
]
Worklog Id
110082
[ 110082
]
Mahendra Mungase (Inactive)
made changes -
27/Mar/18 09:13 PM
Time Spent
190.25h
[ 684900
]
192.25h
[ 692100
]
Worklog Id
110093
[ 110093
]
Mahendra Mungase (Inactive)
made changes -
27/Mar/18 09:55 PM
Time Spent
192.25h
[ 692100
]
198.25h
[ 713700
]
Worklog Id
110117
[ 110117
]
Jyoti Mayne
made changes -
30/Mar/18 05:52 AM
Time Spent
198.25h
[ 713700
]
198.5h
[ 714600
]
Worklog Id
110966
[ 110966
]
Abhay Patil (Inactive)
made changes -
03/Apr/18 05:49 PM
Description
We have two issues going on with the spending credits. Please see below, research and advise.
1. Brett Godey is not showing any spending credits for the vacation sell. HUB (Barbie Frizel) helped this person to enroll on 11/7/2017 and they have a confirmation statement showing the correct spending credits. When I look in the "view history" is looks like Barbie changed the vacation sell amount from 60 hours to --Select-- but when I run a report with the form answer response and effective date is shows that the amount selected is 60 with the same time/date stamp. Can you please tell me why the credits are no longer showing.
2. Please run the election detail report below. The Spending Credits Allotted is not equaling the amount actually allotted. If I total the Spending Credits Applied and the Spending Credits Remaining I get the correct number. The number displayed in the system for Credits Allotted is correct
!image-2018-01-12-13-01-35-575.png|thumbnail!
!image-2018-01-12-13-02-02-621.png|thumbnail!
3. Is there a way to get the Total spending credits allotted/applied rather than showing on a report for each benefit? Can this be accomplished through an export maybe?
We have two issues going on with the spending credits. Please see below, research and advise.
1. Brett Godey is not showing any spending credits for the vacation sell. HUB (Barbie Frizel) helped this person to enroll on 11/7/2017 and they have a confirmation statement showing the correct spending credits. When I look in the "view history" is looks like Barbie changed the vacation sell amount from 60 hours to --Select-- but when I run a report with the form answer response and effective date is shows that the amount selected is 60 with the same time/date stamp. Can you please tell me why the credits are no longer showing.
2. Please run the election detail report below. The Spending Credits Allotted is not equaling the amount actually allotted. If I total the Spending Credits Applied and the Spending Credits Remaining I get the correct number. The number displayed in the system for Credits Allotted is correct
!image-2018-01-12-13-01-35-575.png|thumbnail!
!image-2018-01-12-13-02-02-621.png|thumbnail!
3. Is there a way to get the Total spending credits allotted/applied rather than showing on a report for each benefit? Can this be accomplished through an export maybe?
apxSpecs
Prashant Samal (Inactive)
made changes -
06/Apr/18 04:28 AM
Workflow
2203 WB: Bugs Project Management Workflow
[ 66998
]
0604 Issues Management Workflow
[ 68273
]
Rakesh Roy (Inactive)
made changes -
13/Apr/18 01:58 AM
Resolution
Unresolved
[ 10200
]
Bug Fixed
[ 10402
]
Status
In Production Testing
[ 10202
]
In Production Review
[ 11501
]
Debbie Kulling
made changes -
17/Apr/18 07:09 AM
Status
In Production Review
[ 11501
]
Closed
[ 6
]
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