Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Bug Fixed
    • Labels:
      None
    • Environment:
      Production
    • Categories:
      Enrollment - Credit Pool
    • Company:
      ATC
    • Reported by:
      White Label

      Description

      We have two issues going on with the spending credits. Please see below, research and advise.

      1. Brett Godey is not showing any spending credits for the vacation sell. HUB (Barbie Frizel) helped this person to enroll on 11/7/2017 and they have a confirmation statement showing the correct spending credits. When I look in the "view history" is looks like Barbie changed the vacation sell amount from 60 hours to -Select- but when I run a report with the form answer response and effective date is shows that the amount selected is 60 with the same time/date stamp. Can you please tell me why the credits are no longer showing.

      2. Please run the election detail report below. The Spending Credits Allotted is not equaling the amount actually allotted. If I total the Spending Credits Applied and the Spending Credits Remaining I get the correct number. The number displayed in the system for Credits Allotted is correct

      3. Is there a way to get the Total spending credits allotted/applied rather than showing on a report for each benefit? Can this be accomplished through an export maybe?
      apxSpecs

        Attachments

        1. additional eligibility rule.PNG
          additional eligibility rule.PNG
          22 kB
        2. Brett Godey Demographic history.png
          Brett Godey Demographic history.png
          220 kB
        3. brett history.png
          brett history.png
          240 kB
        4. EE List needed credit pool recal.xlsx
          9 kB
        5. image-2018-01-12-13-01-35-575.png
          image-2018-01-12-13-01-35-575.png
          1 kB
        6. image-2018-01-12-13-02-02-621.png
          image-2018-01-12-13-02-02-621.png
          33 kB
        7. Scenario.xls
          13 kB
        8. WB-246_Affected_Files.txt
          0.3 kB
        9. WB-246 Code Review Checklist.doc
          26 kB
        10. WT_13088_Analysis_Retro_Date_Scenarios.xls
          17 kB
        11. WT 13088-test scenarios.xls
          18 kB

          Issue Links

            Activity

            Transition Time In Source Status Execution Times
            Ganesh Sadawarte (Inactive) made transition -
            In Progress Resolved
            1d 1h 24m 1
            Jennifer Reed (Inactive) made transition -
            Resolved Reopen
            4h 53m 1
            Jyoti Mayne made transition -
            Reopen In Progress
            13h 22m 1
            Ganesh Sadawarte (Inactive) made transition -
            Waiting for Customer Input In Progress
            17h 53m 1
            Jyoti Mayne made transition -
            Open In Progress
            2d 17h 15m 2
            Jyoti Mayne made transition -
            In Progress Waiting for Customer Input
            3d 9h 10m 3
            Jyoti Mayne made transition -
            Waiting for Customer Input Open
            23h 2m 2
            Umesh Kadam (Inactive) made transition -
            Open In Development
            34d 19h 29m 1
            Rashmita Dudhe (Inactive) made transition -
            In LB Testing Stage Testing
            5d 22h 59m 1
            Rashmita Dudhe (Inactive) made transition -
            Stage Testing IN Pre-prod Testing
            7s 1
            Mahendra Mungase (Inactive) made transition -
            In Production Review In Development
            4d 15h 50m 1
            Mahendra Mungase (Inactive) made transition -
            In Development In LB Testing
            15d 6h 34m 2
            Mahendra Mungase (Inactive) made transition -
            In LB Testing IN Pre-prod Testing
            10s 1
            Mahendra Mungase (Inactive) made transition -
            IN Pre-prod Testing In Production Testing
            2d 23h 19m 2
            Rakesh Roy (Inactive) made transition -
            In Production Testing In Production Review
            16d 22h 36m 2
            Debbie Kulling made transition -
            In Production Review Closed
            4d 5h 10m 1

              People

              Assignee:
              dkulling Debbie Kulling
              Reporter:
              dkulling Debbie Kulling
              Developer:
              Umesh Kadam (Inactive)
              QA:
              Rashmita Dudhe (Inactive)
              Account Executive:
              Debbie Kulling
              Votes:
              0 Vote for this issue
              Watchers:
              12 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date:

                  Time Tracking

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                  Logged:
                  Time Spent - 198.5h
                  198.5h