Hi Ramya Tantry

During consolidated issue testing on CodeMap, we found following issues.

1.Server error during processing of Save and Consolidated
Step:-
1.Login to application
2.Navigate to ACA >> Setting >> ACA 1095-C Acknowledgement
3.Select 95C Report
4.Click on Add New
5.Enter all details and click on Save
6.It redirects to back
7.Edit same report
8.Click on Save and Consolidated Download
9.When Processing reach to second step Unzipping - close the tab
10.Login again
11.Navigate to the same page
12.Select other 1095C from list
13.Fill all details and click on Save and Consolidated Download
14.Processing started
Actual - During processing system throw server error
Expected - Consolidated report should complete
Error Message:
Inner Exeception:
ErrorSource : InvoiceManagement
Error Log: at WORKTERRA.IRSReport.ProcessConsolidatedPDFFromPDFService(List`1 objListDynamic, StaticReport objStaticReport)
at WORKTERRA.IRSReport.ProcessIRSReport(StaticReport objStaticReport, Hashtable I_Criteria, Object I_context)

2.Server Error during processing of Save and Download
Step:-
1.Login to application
2.Navigate to ACA >> Setting >> ACA 1095-C Acknowledgement
3.Select 95C Report
4.Click on Add New
5.Enter all details and click on Save
6.It redirects to back
7.Edit same report
8.Click on Save and Download
Actual - After some time Server Error populated on screen
Expected- It should run completely without error
ErrorID : 0
ErrorSource : ControllerAppTier.SaveAndGetData->BenAdminControllerAppTier.SaveAndGetData->IRSReport.SaveAndGetData->IRSReport.CheckForReport->IRSReport.ProcessIRSReport->Employee1095CReport.GeneratePDFForMultipleEmployeeAdminLevel
ErrorMessage:

Hence reopening the same.

Thanks,
Mahendra

Hi Mahendra Mungase,

On Codemap(LB) environment,there is only one PDF service,whereas Pre-prod and Prod has 2 PDF services.

If there are multiple requests for single PDF service,It will give server error as it cannot bear the load of multiple requests. Above mentioned scenarios resulted in error due to multiple requests.

Currently,these scenarios with failed due to PDF Load are out of scope of this issue.However,we will still look into on how to handle load due to multiple request.Can you please create a Jira on this and provide us with the input of PDF threshold of PDF service(single and two services).

Multiple requests load are handled on Production,as there are two PDF services available. However,if PDF processing of large companies(Elite staffing,SBM) are done simultaneously,then it will give server error on Production also.

CC: Nandkumar Prabhakar Karlekar,Rakesh Roy

We have verified and marked for Preprod.

Thanks,
Mahendra

We have verified this issue on Preprod and observed that it's working as expected. Hence marking ready for Production.

Thanks,
Mahendra

CC- Sachin Hingole

We have verified above mentioned issue on Karma for Hspl production company.
Its working fine.

Tested scenarios are as follows.
1.Add New customization & save functionality for same.
2.Save & Consolidated Download functionality
3.Save & Download functionality
4.Cancel Functionality
5.Update operation for Customization
6.Delete Customization
7.Employee count for downloaded Consolidated zip file
8.Employee count for Downloaded Zip file.

Hence closing ticket.