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  1. Workterra BenAdmin
  2. WB-377

ACA_2018_Orange County Sanitation District (OCSD)

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Labels:
      None
    • Support Task Type:
      ACA IRS Report
    • Environment:
      Production
    • Company:
      OC San
    • Categories:
      ACA
    • Reported by:
      Client

      Description

      NA

        Attachments

          Issue Links

            Activity

            smita.pawar Smita Pawar (Inactive) created issue -
            smita.pawar Smita Pawar (Inactive) made changes -
            Field Original Value New Value
            Link This issue clones WT-12484 [ WT-12484 ]
            smita.pawar Smita Pawar (Inactive) made changes -
            Company All Clients/Multiple Clients [ 18434 ] OCSD [ 10506 ]
            smita.pawar Smita Pawar (Inactive) made changes -
            Description All companies are linked to this Jira which will get processed for IRS submission in year 2018
            smita.pawar Smita Pawar (Inactive) made changes -
            Account Executive Jennifer Leugers [ jennifer.leugers ]
            Hide
            jennifer.leugers Jennifer Leugers added a comment -

            Report is ready to run. Thanks!

            Show
            jennifer.leugers Jennifer Leugers added a comment - Report is ready to run. Thanks!
            Hide
            smita.pawar Smita Pawar (Inactive) added a comment - - edited

            Hi Jennifer Leugers,

            We have run 1095-C report on OCSD company. You can download latest run of '12/6/2017 10:48:46 PM' from company.
            PFA QA verification check list.

            Thanks

            Show
            smita.pawar Smita Pawar (Inactive) added a comment - - edited Hi Jennifer Leugers , We have run 1095-C report on OCSD company. You can download latest run of '12/6/2017 10:48:46 PM' from company. PFA QA verification check list. Thanks
            smita.pawar Smita Pawar (Inactive) made changes -
            Attachment IRS 1095-C OCSD-Checklist.xls [ 69532 ]
            smita.pawar Smita Pawar (Inactive) logged work - 07/Dec/17 01:19 PM - edited
            • Time Spent:
              4h
               

              Analysis
              Internal discussion
              Report Rerun
              Verification checks

            smita.pawar Smita Pawar (Inactive) made changes -
            Remaining Estimate 5h [ 18000 ]
            Original Estimate 5h [ 18000 ]
            smita.pawar Smita Pawar (Inactive) made changes -
            Remaining Estimate 5h [ 18000 ] 1h 20m [ 4800 ]
            Time Spent 3h 40m [ 13200 ]
            Worklog Id 95133 [ 95133 ]
            smita.pawar Smita Pawar (Inactive) made changes -
            Remaining Estimate 1h 20m [ 4800 ] 1h [ 3600 ]
            Time Spent 3h 40m [ 13200 ] 4h [ 14400 ]
            Worklog Id 95133 [ 95133 ]
            smita.pawar Smita Pawar (Inactive) made changes -
            Status Open [ 1 ] Waiting for Customer Input [ 10500 ]
            Hide
            jennifer.leugers Jennifer Leugers added a comment -

            Hi all - please see comments from the Client below and advise. They are also stating that they have 106 Retirees that are missing. I've attached the list herein.

            We have finished spot-checking a portion of the active employees (and employees who retired mid-way through the year) in each plan type, and we noted the following items/questions:

            Jones, Larry J.– Spouse does not have valid SS# (000000000). It looks like the employee never provided this to us. I have left him a voicemail to see if he could provide this information. If he does not get back in time, would it be possible to list the spouse’s date of birth instead?
            Dillon, Carla D.– This is one of the only ones where we saw the code “1E” in Box 14, and we wanted to make sure what this means, and whether this is accurate.
            Ortega, Robert L.– This is one of the only ones where we saw the code “1E” in Box 14, and we wanted to make sure what this means, and whether this is accurate.
            There were a few employees who retired part-way through the year that have the box checked for coverage for all 12 months (and were indeed covered on a combination of employee and retiree coverage for those twelve months), but the months after their retirement have the code “1H” in box 14. Is this correct? The names who came up in our spot-check included James Davidson, Roy English, Alvin Palmquist, Wendy Sevenandt, and Kimberly Christensen.

            Show
            jennifer.leugers Jennifer Leugers added a comment - Hi all - please see comments from the Client below and advise. They are also stating that they have 106 Retirees that are missing. I've attached the list herein. We have finished spot-checking a portion of the active employees (and employees who retired mid-way through the year) in each plan type, and we noted the following items/questions: Jones, Larry J.– Spouse does not have valid SS# (000000000). It looks like the employee never provided this to us. I have left him a voicemail to see if he could provide this information. If he does not get back in time, would it be possible to list the spouse’s date of birth instead? Dillon, Carla D.– This is one of the only ones where we saw the code “1E” in Box 14, and we wanted to make sure what this means, and whether this is accurate. Ortega, Robert L.– This is one of the only ones where we saw the code “1E” in Box 14, and we wanted to make sure what this means, and whether this is accurate. There were a few employees who retired part-way through the year that have the box checked for coverage for all 12 months (and were indeed covered on a combination of employee and retiree coverage for those twelve months), but the months after their retirement have the code “1H” in box 14. Is this correct? The names who came up in our spot-check included James Davidson, Roy English, Alvin Palmquist, Wendy Sevenandt, and Kimberly Christensen.
            jennifer.leugers Jennifer Leugers made changes -
            jennifer.leugers Jennifer Leugers made changes -
            Assignee Jennifer Leugers [ jennifer.leugers ] Smita Pawar [ smita.pawar ]
            Hide
            smita.pawar Smita Pawar (Inactive) added a comment -

            Hi Jennifer Leugers

            We will update you on this by tomorrow EOD.

            Thanks!!!

            Show
            smita.pawar Smita Pawar (Inactive) added a comment - Hi Jennifer Leugers We will update you on this by tomorrow EOD. Thanks!!!
            Hide
            smita.pawar Smita Pawar (Inactive) added a comment - - edited

            Hi Jennifer Leugers,
            Please find inline harbinger comments.

            Hi all - please see comments from the Client below and advise.
            1.They are also stating that they have 106 Retirees that are missing. I've attached the list herein.

            Harbinger Comment:
            We have verified employee 'Aegerter Wayne' from 'Updated-OCSD_missing' document and observed that employee is enrolled in 'Retiree Kaiser $15 HMO Traditional' from 01/01/2017 but actually this plan is not marked as ACA plan hence this employee's form is not generatred through system.Please reconfirm plans on ACA customization screen under Retiree Medical.
            PFA screen shot for additional information.

            We have finished spot-checking a portion of the active employees (and employees who retired mid-way through the year) in each plan type, and we noted the following items/questions:

            2.Jones, Larry J.– Spouse does not have valid SS# (000000000). It looks like the employee never provided this to us. I have left him a voicemail to see if he could provide this information. If he does not get back in time, would it be possible to list the spouse’s date of birth instead?

            +Harbinger Comment: +We can not change Employee data, even though if you need to do so. Please raise a qualify event and remove spouse SSN from spouse demographics page then system will automatically consider 'Spouse’s date of birth' in next run.

            3.Dillon, Carla D.– This is one of the only ones where we saw the code “1E” in Box 14, and we wanted to make sure what this means, and whether this is accurate.

            Harbinger Comment: We are analyzing same at our end and will update you by tomorrow i.e. Jan 04, 2017.

            4.Ortega, Robert L.– This is one of the only ones where we saw the code “1E” in Box 14, and we wanted to make sure what this means, and whether this is accurate.

            +Harbinger Comment: +We are analyzing same at our end and will update you by tomorrow i.e. Jan 04, 2017.

            5.There were a few employees who retired part-way through the year that have the box checked for coverage for all 12 months (and were indeed covered on a combination of employee and retiree coverage for those twelve months), but the months after their retirement have the code “1H” in box 14. Is this correct? The names who came up in our spot-check included James Davidson, Roy English, Alvin Palmquist, Wendy Sevenandt, and Kimberly Christensen.

            Harbinger Comment In case of Cobra/Retired employees, according to '2017 Instructions for Forms 1094-C and 1095-C'
            Line 14 – Always use Code 1H (no offer of coverage).
            Line 15 – Leave Line 15 blank.
            Line 16 – use Code 2A (employee not employed during the month).
            Part III – Individual Monthly Coverage Information. Employers with self-insured plans will complete this section for former employees and dependents who enroll in COBRA and will continue to report for as long as COBRA coverage is in force.
            We have verified employee 'James Davidson' at our end.

            Thanks!!

            Show
            smita.pawar Smita Pawar (Inactive) added a comment - - edited Hi Jennifer Leugers , Please find inline harbinger comments. Hi all - please see comments from the Client below and advise. 1.They are also stating that they have 106 Retirees that are missing. I've attached the list herein. Harbinger Comment: We have verified employee 'Aegerter Wayne' from 'Updated-OCSD_missing' document and observed that employee is enrolled in 'Retiree Kaiser $15 HMO Traditional' from 01/01/2017 but actually this plan is not marked as ACA plan hence this employee's form is not generatred through system.Please reconfirm plans on ACA customization screen under Retiree Medical. PFA screen shot for additional information. We have finished spot-checking a portion of the active employees (and employees who retired mid-way through the year) in each plan type, and we noted the following items/questions: 2.Jones, Larry J.– Spouse does not have valid SS# (000000000). It looks like the employee never provided this to us. I have left him a voicemail to see if he could provide this information. If he does not get back in time, would it be possible to list the spouse’s date of birth instead? +Harbinger Comment: +We can not change Employee data, even though if you need to do so. Please raise a qualify event and remove spouse SSN from spouse demographics page then system will automatically consider 'Spouse’s date of birth' in next run. 3.Dillon, Carla D.– This is one of the only ones where we saw the code “1E” in Box 14, and we wanted to make sure what this means, and whether this is accurate. Harbinger Comment: We are analyzing same at our end and will update you by tomorrow i.e. Jan 04, 2017. 4.Ortega, Robert L.– This is one of the only ones where we saw the code “1E” in Box 14, and we wanted to make sure what this means, and whether this is accurate. +Harbinger Comment: +We are analyzing same at our end and will update you by tomorrow i.e. Jan 04, 2017. 5.There were a few employees who retired part-way through the year that have the box checked for coverage for all 12 months (and were indeed covered on a combination of employee and retiree coverage for those twelve months), but the months after their retirement have the code “1H” in box 14. Is this correct? The names who came up in our spot-check included James Davidson, Roy English, Alvin Palmquist, Wendy Sevenandt, and Kimberly Christensen. Harbinger Comment In case of Cobra/Retired employees, according to '2017 Instructions for Forms 1094-C and 1095-C' Line 14 – Always use Code 1H (no offer of coverage). Line 15 – Leave Line 15 blank. Line 16 – use Code 2A (employee not employed during the month). Part III – Individual Monthly Coverage Information. Employers with self-insured plans will complete this section for former employees and dependents who enroll in COBRA and will continue to report for as long as COBRA coverage is in force. We have verified employee 'James Davidson' at our end. Thanks!!
            smita.pawar Smita Pawar (Inactive) logged work - 03/Jan/18 01:27 PM
            • Time Spent:
              4h
               

              Analysis
              Internal discussion
              Draft
              Reply

            smita.pawar Smita Pawar (Inactive) made changes -
            Remaining Estimate 1h [ 3600 ] 0h [ 0 ]
            Time Spent 4h [ 14400 ] 8h [ 28800 ]
            Worklog Id 99201 [ 99201 ]
            ramya.tantry Ramya Tantry (Inactive) logged work - 03/Jan/18 04:13 PM
            • Time Spent:
              0.5h
               

              Discussion with Smita

            ramya.tantry Ramya Tantry (Inactive) made changes -
            Time Spent 8h [ 28800 ] 8.5h [ 30600 ]
            Worklog Id 99245 [ 99245 ]
            ramya.tantry Ramya Tantry (Inactive) made changes -
            Assignee Smita Pawar [ smita.pawar ] Ramya Tantry [ ramya.tantry ]
            ramya.tantry Ramya Tantry (Inactive) made changes -
            Status Waiting for Customer Input [ 10500 ] In Progress [ 3 ]
            ramya.tantry Ramya Tantry (Inactive) logged work - 04/Jan/18 05:21 AM
            • Time Spent:
              1h
               

              Analysis
              Draft reply

            Hide
            ramya.tantry Ramya Tantry (Inactive) added a comment -

            Hi Jennifer Leugers,

            Please find my comments below two employees:

            Dillon, Carla D : Employee was terminated in September. Employee had offer of Kaiser Bronze plan which has lowest cost.As he was terminated in September,this offer also got terminated. He was enrolled in Anthem PPO plan till 9/30/2017,this plan is the only plan for which he had offer for whole of September month. As it's cost is $167.6 ,1E is shown for that month. This is accurate.

            Ortega, Robert L.: Employee status was changed from Inactive to LOA in June. So for some days in June month, employee did not had offer of lowest plan "Kaiser HMO". As he was enrolled in Anthem PPO plan during June Month,1E is shown as per it's cost. He was changed from LOA to Active effective 06/30/2017,he became eligible for Kaiser HMO from July.Hence the codes displayed are accurate.

            Show
            ramya.tantry Ramya Tantry (Inactive) added a comment - Hi Jennifer Leugers , Please find my comments below two employees: Dillon, Carla D : Employee was terminated in September. Employee had offer of Kaiser Bronze plan which has lowest cost.As he was terminated in September,this offer also got terminated. He was enrolled in Anthem PPO plan till 9/30/2017,this plan is the only plan for which he had offer for whole of September month. As it's cost is $167.6 ,1E is shown for that month. This is accurate. Ortega, Robert L .: Employee status was changed from Inactive to LOA in June. So for some days in June month, employee did not had offer of lowest plan "Kaiser HMO". As he was enrolled in Anthem PPO plan during June Month,1E is shown as per it's cost. He was changed from LOA to Active effective 06/30/2017,he became eligible for Kaiser HMO from July.Hence the codes displayed are accurate.
            ramya.tantry Ramya Tantry (Inactive) made changes -
            Time Spent 8.5h [ 30600 ] 9.5h [ 34200 ]
            Worklog Id 99258 [ 99258 ]
            ramya.tantry Ramya Tantry (Inactive) made changes -
            Status In Progress [ 3 ] Open [ 1 ]
            ramya.tantry Ramya Tantry (Inactive) made changes -
            Assignee Ramya Tantry [ ramya.tantry ] Jennifer Leugers [ jennifer.leugers ]
            ramya.tantry Ramya Tantry (Inactive) made changes -
            Status Open [ 1 ] Waiting for Customer Input [ 10500 ]
            smita.pawar Smita Pawar (Inactive) logged work - 04/Jan/18 01:33 PM
            • Time Spent:
              10m
               

              Discussion with Ramya

            smita.pawar Smita Pawar (Inactive) made changes -
            Time Spent 9.5h [ 34200 ] 9h 40m [ 34800 ]
            Worklog Id 99386 [ 99386 ]
            Hide
            jennifer.leugers Jennifer Leugers added a comment -

            Hi all - I've added the Kaiser plan to the run. Please re-run this report. Thanks!

            Show
            jennifer.leugers Jennifer Leugers added a comment - Hi all - I've added the Kaiser plan to the run. Please re-run this report. Thanks!
            jennifer.leugers Jennifer Leugers made changes -
            Assignee Jennifer Leugers [ jennifer.leugers ] Ramya Tantry [ ramya.tantry ]
            ramya.tantry Ramya Tantry (Inactive) made changes -
            Assignee Ramya Tantry [ ramya.tantry ] Smita Pawar [ smita.pawar ]
            smita.pawar Smita Pawar (Inactive) logged work - 05/Jan/18 09:42 AM
            • Time Spent:
              0.75h
               
              <No comment>
            Hide
            smita.pawar Smita Pawar (Inactive) added a comment -

            Hi Jennifer Leugers,

            We have rerun the report on OCSD.
            Please refer latest run '1/5/2018 1:15:19 AM' to download.

            Thanks,
            Smita

            Show
            smita.pawar Smita Pawar (Inactive) added a comment - Hi Jennifer Leugers , We have rerun the report on OCSD. Please refer latest run '1/5/2018 1:15:19 AM' to download. Thanks, Smita
            smita.pawar Smita Pawar (Inactive) made changes -
            Time Spent 9h 40m [ 34800 ] 10h 25m [ 37500 ]
            Worklog Id 99433 [ 99433 ]
            smita.pawar Smita Pawar (Inactive) made changes -
            Assignee Smita Pawar [ smita.pawar ] Jennifer Leugers [ jennifer.leugers ]
            Hide
            amarra Ashley Marra (Inactive) added a comment -

            Jennifer Leugers Smita Pawar Please see below and attached for the comments from the client on the remaining issues after the client review:

            We have gone through to check the issues and/or questions that we had noted during our spot checking, and some of the items are still present. I have summarized any remaining items in the attached spreadsheet.

            In addition to the items we had noted in the first review, I noticed the tab on EBS’ analysis spreadsheet listing a few dependents with abnormal social security numbers, and I have added these to our list as well. We had already noticed Larry Jones’ wife in our spot-checking, but the other five were not included in our original list. For these dependents, would it be an option to list their DOB rather than the social security number?

            Show
            amarra Ashley Marra (Inactive) added a comment - Jennifer Leugers Smita Pawar Please see below and attached for the comments from the client on the remaining issues after the client review: We have gone through to check the issues and/or questions that we had noted during our spot checking, and some of the items are still present. I have summarized any remaining items in the attached spreadsheet. In addition to the items we had noted in the first review, I noticed the tab on EBS’ analysis spreadsheet listing a few dependents with abnormal social security numbers, and I have added these to our list as well. We had already noticed Larry Jones’ wife in our spot-checking, but the other five were not included in our original list. For these dependents, would it be an option to list their DOB rather than the social security number?
            amarra Ashley Marra (Inactive) made changes -
            Hide
            jennifer.leugers Jennifer Leugers added a comment -

            Hi all - looks like the Retirees are still not pulling forms. Please review. Thanks!

            Show
            jennifer.leugers Jennifer Leugers added a comment - Hi all - looks like the Retirees are still not pulling forms. Please review. Thanks!
            jennifer.leugers Jennifer Leugers made changes -
            Assignee Jennifer Leugers [ jennifer.leugers ] Smita Pawar [ smita.pawar ]
            Hide
            ramya.tantry Ramya Tantry (Inactive) added a comment -

            Hi Jennifer Leugers,

            On verification of ACA Customization,we found that below plans were not marked as ACA:
            2015 HMO Premier 15 w/Chiro Traditional
            Retiree Kaiser $15 HMO Traditional
            Retiree Kaiser Sr. Advantage

            We have marked those as ACA and MEC plan and re-run the forms.

            1. The retirees are not pulling in the forms is because they are enrolled in a plan that is not self insured.
            Forms for Retiree/COBRA will be generated only if they are enrolled in self insured plans.

            2. In the attached excel,there is a comment for EE Baxter Anthony on whether forms can be consolidate as spouse also has form.Forms are generated for each and every eligible employee of the company.So they cannot be consolidated.

            3. Please find my earlier comment for the clarification for the Employees : Dillon, Carla D and Ortega, Robert L

            4. For the EE's who have retired part way,1H/2A will be displayed for the months they were not employed.But Part 3 will be marked.
            In case of Cobra/Retired employees, according to '2017 Instructions for Forms 1094-C and 1095-C'
            Line 14 – Always use Code 1H (no offer of coverage).
            Line 15 – Leave Line 15 blank.
            Line 16 – use Code 2A (employee not employed during the month).
            Part III – Individual Monthly Coverage Information. Employers with self-insured plans will complete this section for former employees and dependents who enroll in COBRA and will continue to report for as long as COBRA coverage is in force.

            5. For invalid SSN, DOB will automatically be populated if invalid SSN are removed from the System by raising qualifying event. DEV team cannot do changes to the system.

            Let me know if more information is needed.

            Show
            ramya.tantry Ramya Tantry (Inactive) added a comment - Hi Jennifer Leugers , On verification of ACA Customization,we found that below plans were not marked as ACA: 2015 HMO Premier 15 w/Chiro Traditional Retiree Kaiser $15 HMO Traditional Retiree Kaiser Sr. Advantage We have marked those as ACA and MEC plan and re-run the forms. 1. The retirees are not pulling in the forms is because they are enrolled in a plan that is not self insured. Forms for Retiree/COBRA will be generated only if they are enrolled in self insured plans. 2. In the attached excel,there is a comment for EE Baxter Anthony on whether forms can be consolidate as spouse also has form.Forms are generated for each and every eligible employee of the company.So they cannot be consolidated. 3. Please find my earlier comment for the clarification for the Employees : Dillon, Carla D and Ortega, Robert L 4. For the EE's who have retired part way ,1H/2A will be displayed for the months they were not employed.But Part 3 will be marked. In case of Cobra/Retired employees, according to '2017 Instructions for Forms 1094-C and 1095-C' Line 14 – Always use Code 1H (no offer of coverage). Line 15 – Leave Line 15 blank. Line 16 – use Code 2A (employee not employed during the month). Part III – Individual Monthly Coverage Information. Employers with self-insured plans will complete this section for former employees and dependents who enroll in COBRA and will continue to report for as long as COBRA coverage is in force. 5. For invalid SSN , DOB will automatically be populated if invalid SSN are removed from the System by raising qualifying event. DEV team cannot do changes to the system. Let me know if more information is needed.
            ramya.tantry Ramya Tantry (Inactive) made changes -
            Assignee Smita Pawar [ smita.pawar ] Jennifer Leugers [ jennifer.leugers ]
            ramya.tantry Ramya Tantry (Inactive) logged work - 11/Jan/18 01:34 PM
            • Time Spent:
              2h
               

              Discussion
              Verification
              report run
              draft reply

            ramya.tantry Ramya Tantry (Inactive) made changes -
            Time Spent 10h 25m [ 37500 ] 12h 25m [ 44700 ]
            Worklog Id 100108 [ 100108 ]
            Hide
            jennifer.leugers Jennifer Leugers added a comment -

            HI all - changed two employees to 1H/2A for all 12 months but they keep defaulting back to 1G when I run the forms. Please advise as to why (they are the only two in the corrections tab for this client).

            Show
            jennifer.leugers Jennifer Leugers added a comment - HI all - changed two employees to 1H/2A for all 12 months but they keep defaulting back to 1G when I run the forms. Please advise as to why (they are the only two in the corrections tab for this client).
            jennifer.leugers Jennifer Leugers made changes -
            Assignee Jennifer Leugers [ jennifer.leugers ] Ramya Tantry [ ramya.tantry ]
            ramya.tantry Ramya Tantry (Inactive) logged work - 15/Feb/18 07:47 AM
            • Time Spent:
              1h
               

              Analysis
              report run
              Analytics report verification
              draft reply

            Hide
            ramya.tantry Ramya Tantry (Inactive) added a comment -

            Hi Jennifer Leugers,

            These employees defaulted back to 1G even after code correction as priority for code 1G is higher.We have changed this and re-run the report.
            Please refer latest run for verification. EE count is 2 Less than the previous count.
            On comparing with last run,the only change was the two employees who got deleted as their code was corrected to 1H/2A for all 12 months.

            Show
            ramya.tantry Ramya Tantry (Inactive) added a comment - Hi Jennifer Leugers , These employees defaulted back to 1G even after code correction as priority for code 1G is higher.We have changed this and re-run the report. Please refer latest run for verification . EE count is 2 Less than the previous count. On comparing with last run,the only change was the two employees who got deleted as their code was corrected to 1H/2A for all 12 months.
            ramya.tantry Ramya Tantry (Inactive) made changes -
            Assignee Ramya Tantry [ ramya.tantry ] Jennifer Leugers [ jennifer.leugers ]
            ramya.tantry Ramya Tantry (Inactive) made changes -
            Time Spent 12h 25m [ 44700 ] 13h 25m [ 48300 ]
            Worklog Id 104683 [ 104683 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Categories Parent values: ACA(18524)
            Component/s ACA [ 10004 ]
            Description NA
            Key WT-12522 WB-66
            Project WORKTERRA [ 10000 ] Workterra BenAdmin [ 11501 ]
            Workflow WT_Support [ 59196 ] WB - Workterra BenAdmin Support workflow [ 64860 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Categories Parent values: ACA(18524)
            Key WB-66 WT-13544
            Project Workterra BenAdmin [ 11501 ] WORKTERRA [ 10000 ]
            Workflow WB - Workterra BenAdmin Support workflow [ 64860 ] WT_Support [ 65296 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Status Waiting for Customer Input [ 10500 ] Open [ 1 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Categories Parent values: ACA(18524)
            Key WT-13544 WB-377
            Project WORKTERRA [ 10000 ] Workterra BenAdmin [ 11501 ]
            Workflow WT_Support [ 65296 ] WB - Workterra BenAdmin Support workflow [ 65420 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Status In Development [ 10007 ] Waiting for Input [ 11502 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Workflow WB - Workterra BenAdmin Support workflow [ 65420 ] 0803 Copy of WB - Workterra BenAdmin Support workflow [ 65979 ]
            Hide
            Prashant.samal Prashant Samal (Inactive) added a comment -

            Closing this ticket

            Show
            Prashant.samal Prashant Samal (Inactive) added a comment - Closing this ticket
            Prashant.samal Prashant Samal (Inactive) made changes -
            Resolution Done [ 10000 ]
            Status Waiting for Input [ 11502 ] Closed [ 6 ]
            Transition Time In Source Status Execution Times
            Ramya Tantry (Inactive) made transition -
            Waiting for Customer Input In Progress
            26d 19h 46m 1
            Ramya Tantry (Inactive) made transition -
            In Progress Open
            59m 9s 1
            Ramya Tantry (Inactive) made transition -
            Open Waiting for Customer Input
            6d 22h 11m 2
            Prashant Samal (Inactive) made transition -
            Waiting for Customer Input Open
            61d 1h 51m 1
            Prashant Samal (Inactive) made transition -
            Open In Development
            2m 26s 1
            Prashant Samal (Inactive) made transition -
            In Development Waiting for Input
            1m 59s 1
            Prashant Samal (Inactive) made transition -
            Waiting for Input Closed
            48d 22h 13m 1

              People

              Assignee:
              jennifer.leugers Jennifer Leugers
              Reporter:
              smita.pawar Smita Pawar (Inactive)
              Account Executive:
              Jennifer Leugers
              Votes:
              0 Vote for this issue
              Watchers:
              9 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

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