Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Labels:
      None
    • Support Task Type:
      ACA IRS Report
    • Environment:
      Production
    • Company:
      Davis-Moore Automotive, Inc.
    • Categories:
      ACA
    • Reported by:
      Client

      Description

      NA

        Attachments

        1. DMA_Corrected.jpg
          DMA_Corrected.jpg
          37 kB
        2. DMA_TransmissionType.jpg
          DMA_TransmissionType.jpg
          97 kB
        3. DMA.JPG
          DMA.JPG
          147 kB

          Issue Links

            Activity

            Hide
            jennifer.leugers Jennifer Leugers added a comment - - edited

            Hi all - the CHEVROLET file rejected as the IRS said it didn't have the C showing it was a correction file.  When I tried to fix it, the IRS is now rejecting it due to it being a duplicate.  Should I re-run it as a replacement?  WT-12579 is the ticket but wanted to post on this one since this is where the correction files were run.

            Show
            jennifer.leugers Jennifer Leugers added a comment - - edited Hi all - the CHEVROLET file rejected as the IRS said it didn't have the C showing it was a correction file.  When I tried to fix it, the IRS is now rejecting it due to it being a duplicate.  Should I re-run it as a replacement?  WT-12579 is the ticket but wanted to post on this one since this is where the correction files were run.
            Hide
            ramya.tantry Ramya Tantry (Inactive) added a comment -

            Hi Jennifer Leugers,

            Further to the comment done in WB-429, We need the status of the transmission against Receipt ID : 1094C-18-00475335 to decide next action.

            This receipt id is not updated in the system so we cannot anticipate next course of action on whether to perform replacement or correction.

            We think that, when correction file was submitted for the first time,1094C-18-00475335 was received but was not updated in the system.The same file was submitted again and 1094C-18-00592838 was received which says that the submission is duplicate.This receipt id was updated in the system and its status is rejected. We cannot proceed further on receipt id 1094C-18-00592838.

            Please provide us with acknowledgment file of Receipt ID : 1094C-18-00475335.

            The Transmission type was marked as C and Employee Correction indicator was also marked as 1 in the submission run dated "3/31/2018 11:16:22 AM".
            Please refer attached Screenshots

            Show
            ramya.tantry Ramya Tantry (Inactive) added a comment - Hi Jennifer Leugers , Further to the comment done in WB-429 , We need the status of the transmission against Receipt ID : 1094C-18-00475335 to decide next action. This receipt id is not updated in the system so we cannot anticipate next course of action on whether to perform replacement or correction. We think that, when correction file was submitted for the first time, 1094C-18-00475335 was received but was not updated in the system.The same file was submitted again and 1094C-18-00592838 was received which says that the submission is duplicate.This receipt id was updated in the system and its status is rejected. We cannot proceed further on receipt id 1094C-18-00592838. Please provide us with acknowledgment file of Receipt ID : 1094C-18-00475335 . The Transmission type was marked as C and Employee Correction indicator was also marked as 1 in the submission run dated "3/31/2018 11:16:22 AM". Please refer attached Screenshots
            Hide
            jennifer.leugers Jennifer Leugers added a comment - - edited

            Hi all - 

            The correction file you ran for us to provide to the client is under DMA CHEVROLET dated 3.30.18 per the comments above from Smita on March 30.  That file was provided to the client and it was rejected by the IRS (the rejected file is loaded under the same IRS submission).  It looks like the file was rejected as it wasn't marked as Corrections.

            When I tried to run a replacement or a correction file on that file, the site keeps telling me that no records exist.

            Because I was working on this on the due date of the IRS, I tried to create a new run which caused the duplicate error.

            Please research under DMA CHEVROLET and CHEVROLET REFILE so we can get the client a new correction file for this group in the morning.

            I do not see a receipt ID OF 00475335 that you mention above.

            Thanks!

            Jen

             

            Ramya Tantry

             

             

            Show
            jennifer.leugers Jennifer Leugers added a comment - - edited Hi all -  The correction file you ran for us to provide to the client is under DMA CHEVROLET dated 3.30.18 per the comments above from Smita on March 30.  That file was provided to the client and it was rejected by the IRS (the rejected file is loaded under the same IRS submission).  It looks like the file was rejected as it wasn't marked as Corrections. When I tried to run a replacement or a correction file on that file, the site keeps telling me that no records exist. Because I was working on this on the due date of the IRS, I tried to create a new run which caused the duplicate error. Please research under DMA CHEVROLET and CHEVROLET REFILE so we can get the client a new correction file for this group in the morning. I do not see a receipt ID OF 00475335 that you mention above. Thanks! Jen   Ramya Tantry    
            Hide
            ramya.tantry Ramya Tantry (Inactive) added a comment -

            Hi Jennifer Leugers,

            1. We analyzed files under DMA CHEVROLET and CHEVROLET REFILE.
            The correction under DMA CHEVROLET got rejected as the 1094C/1095C runs used for file generation where same as those used in original run.That's why the records were not marked as corrected.
            Since both submissions under DMA CHEVROLET and CHEVROLET REFILE got rejected,we have run a correction file over original receipt id "1094C-18-00210781".
            We have created a correction run under DMA CHEVROLET.As per the Acknowledgement for original transmission "1094C-18-00210781", only one employee erred out due to SSN mismatch.So there will be change only in 1095C record and that will be marked as corrected.1094C will not be marked as corrected.
            We have selected 1094C run dated 02/20/2018 and 1095C run dated 3/31/2018 to create the correction file.
            Please download the correction file dated "4/5/2018 11:53:16 PM" under DMA CHEVROLET.

            2. Information regarding Receipt Id: 1094C-18-00475335 :

            The acknowledgment file of receipt id "1094C-18-00592838" under CHEVROLET REFILE says that the transmission is duplicate of another transmission of UTID: fd4e693d-b111-40d9-a6f2-4cc0457a6a13:SYS12:BBVN6::T, Receipt Id: 1094C-18-00475335.

            We verified that this UTID is used under DMA AUTO for latest transmission. So it may have happened that due to manual error, DMA Auto file got submitted for Chevrolet group which resulted in duplicate error as the Auto file was earlier submitted to IRS.

            CC: Nandkumar Prabhakar Karlekar,Mahendra Mungase

            Show
            ramya.tantry Ramya Tantry (Inactive) added a comment - Hi Jennifer Leugers , 1. We analyzed files under DMA CHEVROLET and CHEVROLET REFILE . The correction under DMA CHEVROLET got rejected as the 1094C/1095C runs used for file generation where same as those used in original run.That's why the records were not marked as corrected. Since both submissions under DMA CHEVROLET and CHEVROLET REFILE got rejected, we have run a correction file over original receipt id "1094C-18-00210781". We have created a correction run under DMA CHEVROLET .As per the Acknowledgement for original transmission "1094C-18-00210781", only one employee erred out due to SSN mismatch.So there will be change only in 1095C record and that will be marked as corrected.1094C will not be marked as corrected. We have selected 1094C run dated 02/20/2018 and 1095C run dated 3/31/2018 to create the correction file. Please download the correction file dated "4/5/2018 11:53:16 PM" under DMA CHEVROLET . 2. Information regarding Receipt Id: 1094C-18-00475335 : The acknowledgment file of receipt id "1094C-18-00592838" under CHEVROLET REFILE says that the transmission is duplicate of another transmission of UTID: fd4e693d-b111-40d9-a6f2-4cc0457a6a13:SYS12:BBVN6::T, Receipt Id: 1094C-18-00475335. We verified that this UTID is used under DMA AUTO for latest transmission. So it may have happened that due to manual error, DMA Auto file got submitted for Chevrolet group which resulted in duplicate error as the Auto file was earlier submitted to IRS. CC: Nandkumar Prabhakar Karlekar , Mahendra Mungase
            Hide
            Prashant.samal Prashant Samal (Inactive) added a comment -

            Closing this ticket

            Show
            Prashant.samal Prashant Samal (Inactive) added a comment - Closing this ticket

              People

              Assignee:
              jennifer.leugers Jennifer Leugers
              Reporter:
              smita.pawar Smita Pawar (Inactive)
              Account Executive:
              Kevin Walker (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              8 Start watching this issue

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