Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Labels:
      None
    • Support Task Type:
      ACA IRS Report
    • Environment:
      Production
    • Company:
      Employbridge
    • Categories:
      ACA
    • Reported by:
      Client

      Description

      NA

        Attachments

          Issue Links

            Activity

            smita.pawar Smita Pawar (Inactive) created issue -
            smita.pawar Smita Pawar (Inactive) made changes -
            Field Original Value New Value
            Link This issue clones WT-12484 [ WT-12484 ]
            smita.pawar Smita Pawar (Inactive) made changes -
            Company All Clients/Multiple Clients [ 18434 ] Employbridge [ 10458 ]
            smita.pawar Smita Pawar (Inactive) made changes -
            Description All companies are linked to this Jira which will get processed for IRS submission in year 2018
            smita.pawar Smita Pawar (Inactive) made changes -
            Account Executive Kevin Walker [ kwalker ]
            kumar.chhajed Kumar Chhajed (Inactive) made changes -
            Remaining Estimate 0h [ 0 ]
            Time Spent 4h [ 14400 ]
            Worklog Id 95095 [ 95095 ]
            kumar.chhajed Kumar Chhajed (Inactive) logged work - 07/Dec/17 02:23 PM
            • Time Spent:
              4h
               

              Proactively running 1095c reports as they take time

            Hide
            jennifer.leugers Jennifer Leugers added a comment -

            1095C for EmployBridge is ready to run. Thanks!

            Show
            jennifer.leugers Jennifer Leugers added a comment - 1095C for EmployBridge is ready to run. Thanks!
            jennifer.leugers Jennifer Leugers made changes -
            Assignee Jennifer Leugers [ jennifer.leugers ] Smita Pawar [ smita.pawar ]
            kumar.chhajed Kumar Chhajed (Inactive) made changes -
            Assignee Smita Pawar [ smita.pawar ] Kumar Chhajed [ kumar.chhajed ]
            kumar.chhajed Kumar Chhajed (Inactive) made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            Hide
            kumar.chhajed Kumar Chhajed (Inactive) added a comment -

            Hi Jennifer Leugers,

            This group has been run. Please refer latest run dated "12/13/2017 11:39:47 PM" for verification.

            Show
            kumar.chhajed Kumar Chhajed (Inactive) added a comment - Hi Jennifer Leugers , This group has been run. Please refer latest run dated "12/13/2017 11:39:47 PM" for verification.
            kumar.chhajed Kumar Chhajed (Inactive) made changes -
            Assignee Kumar Chhajed [ kumar.chhajed ] Jennifer Leugers [ jennifer.leugers ]
            kumar.chhajed Kumar Chhajed (Inactive) made changes -
            Status In Progress [ 3 ] Waiting for Customer Input [ 10500 ]
            kumar.chhajed Kumar Chhajed (Inactive) made changes -
            Time Spent 4h [ 14400 ] 6h [ 21600 ]
            Worklog Id 96118 [ 96118 ]
            kumar.chhajed Kumar Chhajed (Inactive) logged work - 14/Dec/17 02:59 PM
            • Time Spent:
              2h
               

              Run Eligibility from Backend
              1095C report run
              Analysis report verification
              sample 1095C report verification
              draft reply

            Hide
            jennifer.leugers Jennifer Leugers added a comment -

            Group is ready to be re-run. Thanks!

            Show
            jennifer.leugers Jennifer Leugers added a comment - Group is ready to be re-run. Thanks!
            jennifer.leugers Jennifer Leugers made changes -
            Assignee Jennifer Leugers [ jennifer.leugers ] Kumar Chhajed [ kumar.chhajed ]
            kumar.chhajed Kumar Chhajed (Inactive) made changes -
            Status Waiting for Customer Input [ 10500 ] In Progress [ 3 ]
            Hide
            kumar.chhajed Kumar Chhajed (Inactive) added a comment - - edited

            Hi Jennifer Leugers,

            We are in-progress for re-run of this group. Meanwhile, we found out that the total employee count for this run is about 140,502 and in previous run it was 4755. As there is change in the Eligibility Rule for the report, can you please confirm if this employee count is expected.
            Note - As the employee count is huge it would require more time to process the report.

            Please let us know if you need any additional information.

            Regards,
            Kumar Chhajed.

            CC Nandkumar Prabhakar Karlekar Ramya Tantry Smita Pawar Revansiddha Gaur

            Show
            kumar.chhajed Kumar Chhajed (Inactive) added a comment - - edited Hi Jennifer Leugers , We are in-progress for re-run of this group. Meanwhile, we found out that the total employee count for this run is about 140,502 and in previous run it was 4755 . As there is change in the Eligibility Rule for the report, can you please confirm if this employee count is expected. Note - As the employee count is huge it would require more time to process the report. Please let us know if you need any additional information. Regards, Kumar Chhajed. CC Nandkumar Prabhakar Karlekar Ramya Tantry Smita Pawar Revansiddha Gaur
            kumar.chhajed Kumar Chhajed (Inactive) made changes -
            Time Spent 6h [ 21600 ] 11h [ 39600 ]
            Worklog Id 99191 [ 99191 ]
            kumar.chhajed Kumar Chhajed (Inactive) made changes -
            Time Spent 11h [ 39600 ] 12h [ 43200 ]
            Worklog Id 99191 [ 99191 ]
            kumar.chhajed Kumar Chhajed (Inactive) logged work - 03/Jan/18 02:08 PM - edited
            • Time Spent:
              6h
               

              Run Reports
              Analysis
              Draft reply
              Internal Discussion

            Hide
            jennifer.leugers Jennifer Leugers added a comment -

            Hi all - I've asked the CE to double-confirm the classes; they are the ones who told us we needed to add the additional classes so need them to re-verify.

            Show
            jennifer.leugers Jennifer Leugers added a comment - Hi all - I've asked the CE to double-confirm the classes; they are the ones who told us we needed to add the additional classes so need them to re-verify.
            ramya.tantry Ramya Tantry (Inactive) logged work - 03/Jan/18 04:14 PM
            • Time Spent:
              0.5h
               

              Discussion with Kumar

            ramya.tantry Ramya Tantry (Inactive) made changes -
            Time Spent 12h [ 43200 ] 12.5h [ 45000 ]
            Worklog Id 99247 [ 99247 ]
            Hide
            jennifer.leugers Jennifer Leugers added a comment -

            Hi all - I confirmed with the client that only those in AS1 under Class 3 that are also in KBW under Class 2 should be added to the run (not all those in AS1).

            Show
            jennifer.leugers Jennifer Leugers added a comment - Hi all - I confirmed with the client that only those in AS1 under Class 3 that are also in KBW under Class 2 should be added to the run (not all those in AS1).
            ramya.tantry Ramya Tantry (Inactive) logged work - 05/Jan/18 11:55 AM - edited
            • Time Spent:
              1.5h
               

              Discussion with Nandkumar and Kumar
              Eligibility rule changes
              1H/2C issue resolution

            ramya.tantry Ramya Tantry (Inactive) made changes -
            Time Spent 12.5h [ 45000 ] 13.25h [ 47700 ]
            Worklog Id 99458 [ 99458 ]
            ramya.tantry Ramya Tantry (Inactive) made changes -
            Time Spent 13.25h [ 47700 ] 14h [ 50400 ]
            Worklog Id 99458 [ 99458 ]
            Hide
            kumar.chhajed Kumar Chhajed (Inactive) added a comment -

            Hi Jennifer Leugers,

            We have re-run the report. Please refer run date 1/5/2018 3:53:27 AM for verification.
            We have changed the Eligibility rule EB for 1095C by adding additional criteria for considering Employees those in AS1 under Class 3 that are also in KBW under Class 2 (not all those in AS1).

            Show
            kumar.chhajed Kumar Chhajed (Inactive) added a comment - Hi Jennifer Leugers , We have re-run the report. Please refer run date 1/5/2018 3:53:27 AM for verification. We have changed the Eligibility rule EB for 1095C by adding additional criteria for considering Employees those in AS1 under Class 3 that are also in KBW under Class 2 (not all those in AS1).
            kumar.chhajed Kumar Chhajed (Inactive) made changes -
            Assignee Kumar Chhajed [ kumar.chhajed ] Jennifer Leugers [ jennifer.leugers ]
            kumar.chhajed Kumar Chhajed (Inactive) made changes -
            Status In Progress [ 3 ] Open [ 1 ]
            kumar.chhajed Kumar Chhajed (Inactive) made changes -
            Status Open [ 1 ] Waiting for Customer Input [ 10500 ]
            kumar.chhajed Kumar Chhajed (Inactive) made changes -
            Time Spent 14h [ 50400 ] 16h [ 57600 ]
            Worklog Id 99468 [ 99468 ]
            kumar.chhajed Kumar Chhajed (Inactive) logged work - 05/Jan/18 02:11 PM
            • Time Spent:
              2h
               

              Run Reports
              Draft reply
              Analysis on invalid codes

            Hide
            jennifer.leugers Jennifer Leugers added a comment -

            Hi all - client made some SSN changes so I need this report re-run. Thanks!

            Show
            jennifer.leugers Jennifer Leugers added a comment - Hi all - client made some SSN changes so I need this report re-run. Thanks!
            jennifer.leugers Jennifer Leugers made changes -
            Assignee Jennifer Leugers [ jennifer.leugers ] Revansiddha Gaur [ revansiddha.gaur ]
            ramya.tantry Ramya Tantry (Inactive) made changes -
            Assignee Revansiddha Gaur [ revansiddha.gaur ] Smita Pawar [ smita.pawar ]
            ramya.tantry Ramya Tantry (Inactive) logged work - 02/Feb/18 12:20 PM
            • Time Spent:
              0.5h
               

              Eligibility re-run and analysis
              Discussion with Smita

            ramya.tantry Ramya Tantry (Inactive) made changes -
            Time Spent 16h [ 57600 ] 16.5h [ 59400 ]
            Worklog Id 103240 [ 103240 ]
            Hide
            smita.pawar Smita Pawar (Inactive) added a comment -

            Hi Jennifer Leugers,

            We have rerun '1095C for EmployBridge' report.
            Please refer latest run '2/2/2018 3:53:56 AM' to download report.

            Below are the test cases executed on reports are as follows

            1.Verified whether all Valid codes are reflecting on report.
            2.Verified MECIndicator is marked as 'Yes' for all 12 months.
            3.We have verified below mentioned sample employees.
            1.Bobby Adkins
            2.Beatriz Alarcon

            Note: We found descripancy for few employees in analysis report such as first name, Last name and member SSN.

            Thanks !!

            Show
            smita.pawar Smita Pawar (Inactive) added a comment - Hi Jennifer Leugers , We have rerun '1095C for EmployBridge' report. Please refer latest run '2/2/2018 3:53:56 AM' to download report. Below are the test cases executed on reports are as follows 1.Verified whether all Valid codes are reflecting on report. 2.Verified MECIndicator is marked as 'Yes' for all 12 months. 3.We have verified below mentioned sample employees. 1.Bobby Adkins 2.Beatriz Alarcon Note: We found descripancy for few employees in analysis report such as first name, Last name and member SSN. Thanks !!
            smita.pawar Smita Pawar (Inactive) logged work - 02/Feb/18 12:54 PM
            • Time Spent:
              1h 10m
               

              Rerun report twice
              Analysis
              Jira updates
              Verification
              Draft

            smita.pawar Smita Pawar (Inactive) made changes -
            Time Spent 16.5h [ 59400 ] 17h 40m [ 63600 ]
            Worklog Id 103263 [ 103263 ]
            smita.pawar Smita Pawar (Inactive) made changes -
            Assignee Smita Pawar [ smita.pawar ] Jennifer Leugers [ jennifer.leugers ]
            ramya.tantry Ramya Tantry (Inactive) made changes -
            Attachment EmployBridge_ComparisonReport.xls [ 72872 ]
            Hide
            ramya.tantry Ramya Tantry (Inactive) added a comment -

            Hi Jennifer Leugers,

            Further to the analysis of scenario that we asked you in LHP-Bay County Jira(WT-12503) about 1K, we scanned all production companies which have condition of cost less than FPL cost,line 14 code is 1A and minimum cost plan is conditional offer.
            This is one of the affected companies and we have re-run the report.
            Please refer to the latest run for verification.

            We have compared the run with previous run and only change in the report is the change from 1A to 1K.
            4 employees have been added in latest run as they where added with previous dates after last run was done.
            We have attached comparison report of Employbridge as the report was getting timed out from UI. EmployBridge_ComparisonReport.xls .Password is the standard convention.

            CC: Nandkumar Prabhakar Karlekar,Revansiddha Gaur,Smita Pawar

            Show
            ramya.tantry Ramya Tantry (Inactive) added a comment - Hi Jennifer Leugers , Further to the analysis of scenario that we asked you in LHP-Bay County Jira( WT-12503 ) about 1K, we scanned all production companies which have condition of cost less than FPL cost,line 14 code is 1A and minimum cost plan is conditional offer. This is one of the affected companies and we have re-run the report. Please refer to the latest run for verification. We have compared the run with previous run and only change in the report is the change from 1A to 1K. 4 employees have been added in latest run as they where added with previous dates after last run was done. We have attached comparison report of Employbridge as the report was getting timed out from UI. EmployBridge_ComparisonReport.xls .Password is the standard convention. CC: Nandkumar Prabhakar Karlekar , Revansiddha Gaur , Smita Pawar
            ramya.tantry Ramya Tantry (Inactive) logged work - 05/Feb/18 12:55 PM
            • Time Spent:
              1.15h
               

              report run and analysis
              comparison report

            ramya.tantry Ramya Tantry (Inactive) made changes -
            Time Spent 17h 40m [ 63600 ] 18h 49m [ 67740 ]
            Worklog Id 103416 [ 103416 ]
            Hide
            jennifer.leugers Jennifer Leugers added a comment -

            Hi all - this client has approved their forms and I have finalized them. Because of their size, could you please run the consolidated and place onto the FTP site? thanks!

            Show
            jennifer.leugers Jennifer Leugers added a comment - Hi all - this client has approved their forms and I have finalized them. Because of their size, could you please run the consolidated and place onto the FTP site? thanks!
            jennifer.leugers Jennifer Leugers made changes -
            Assignee Jennifer Leugers [ jennifer.leugers ] Ramya Tantry [ ramya.tantry ]
            ramya.tantry Ramya Tantry (Inactive) made changes -
            Assignee Ramya Tantry [ ramya.tantry ] Smita Pawar [ smita.pawar ]
            smita.pawar Smita Pawar (Inactive) made changes -
            Status Waiting for Customer Input [ 10500 ] In Progress [ 3 ]
            Hide
            smita.pawar Smita Pawar (Inactive) added a comment - - edited

            Hi Jennifer Leugers,

            We have downloaded the consolidated report for Employbridge & uploaded same on EBS FTP.

            Details of uploaded report is as follows
            URL :https://ftpsecure.ebsbenefits.com
            Path:/users/workterraaca/_Tax Year 2017/EmployBridge/Feb 8 2018
            File name:Approved_consolidated_20180207213135_5213_Collective.zip

            Let us know, if you need any additional information

            Thanks!

            Show
            smita.pawar Smita Pawar (Inactive) added a comment - - edited Hi Jennifer Leugers , We have downloaded the consolidated report for Employbridge & uploaded same on EBS FTP. Details of uploaded report is as follows URL : https://ftpsecure.ebsbenefits.com Path:/users/workterraaca/_Tax Year 2017/EmployBridge/Feb 8 2018 File name:Approved_consolidated_20180207213135_5213_Collective.zip Let us know, if you need any additional information Thanks!
            smita.pawar Smita Pawar (Inactive) made changes -
            Status In Progress [ 3 ] Open [ 1 ]
            smita.pawar Smita Pawar (Inactive) made changes -
            Assignee Smita Pawar [ smita.pawar ] Jennifer Leugers [ jennifer.leugers ]
            smita.pawar Smita Pawar (Inactive) logged work - 08/Feb/18 11:48 AM
            • Time Spent:
              2.25h
               

              Analysis
              Testing
              Jira updates
              draft

            smita.pawar Smita Pawar (Inactive) made changes -
            Status Open [ 1 ] Waiting for Customer Input [ 10500 ]
            smita.pawar Smita Pawar (Inactive) made changes -
            Time Spent 18h 49m [ 67740 ] 21h 4m [ 75840 ]
            Worklog Id 103851 [ 103851 ]
            Hide
            jennifer.leugers Jennifer Leugers added a comment -

            Hi all - could you please review and let me know why Rosa Rodriguez is not showing as having a form? Employee ID 50007236.

            Show
            jennifer.leugers Jennifer Leugers added a comment - Hi all - could you please review and let me know why Rosa Rodriguez is not showing as having a form? Employee ID 50007236.
            jennifer.leugers Jennifer Leugers made changes -
            Assignee Jennifer Leugers [ jennifer.leugers ] Smita Pawar [ smita.pawar ]
            ramya.tantry Ramya Tantry (Inactive) made changes -
            Assignee Smita Pawar [ smita.pawar ] Revansiddha Gaur [ revansiddha.gaur ]
            revansiddha.gaur Revansiddha Gaur (Inactive) made changes -
            Status Waiting for Customer Input [ 10500 ] In Progress [ 3 ]
            revansiddha.gaur Revansiddha Gaur (Inactive) made changes -
            Time Spent 21h 4m [ 75840 ] 24h 4m [ 86640 ]
            Worklog Id 105945 [ 105945 ]
            revansiddha.gaur Revansiddha Gaur (Inactive) made changes -
            Assignee Revansiddha Gaur [ revansiddha.gaur ] Ramya Tantry [ ramya.tantry ]
            Hide
            ramya.tantry Ramya Tantry (Inactive) added a comment -

            Hi Jennifer Leugers,

            While analyzing the issue, we found that in ACA Customization->EIN mapping, two records were there for same EIN but different eligibility rule. Out of these two,only one is in use.
            As there were two EIN set, EIN change code, deleted these employees as they satisfy both EIN rules.
            If there would have been a report for other rule,these employees would have come in that report.

            We have excluded the unused EIN and re-run the report. Due to removal of unused EIN, around 150 employees have been added in the latest run.Also due to EIN change some of the employee codes have been changed too.
            Please refer latest run "2/22/2018 4:09:59 AM" for verification.
            The mentioned employee is present in the latest run.

            Show
            ramya.tantry Ramya Tantry (Inactive) added a comment - Hi Jennifer Leugers , While analyzing the issue, we found that in ACA Customization->EIN mapping, two records were there for same EIN but different eligibility rule. Out of these two,only one is in use. As there were two EIN set, EIN change code, deleted these employees as they satisfy both EIN rules. If there would have been a report for other rule,these employees would have come in that report. We have excluded the unused EIN and re-run the report. Due to removal of unused EIN, around 150 employees have been added in the latest run.Also due to EIN change some of the employee codes have been changed too. Please refer latest run "2/22/2018 4:09:59 AM" for verification. The mentioned employee is present in the latest run.
            ramya.tantry Ramya Tantry (Inactive) logged work - 22/Feb/18 12:45 PM
            • Time Spent:
              1h
               

              Analysis and discussion with Revan
              Report run and verification
              draft reply

            ramya.tantry Ramya Tantry (Inactive) made changes -
            Status In Progress [ 3 ] Open [ 1 ]
            ramya.tantry Ramya Tantry (Inactive) made changes -
            Status Open [ 1 ] Waiting for Customer Input [ 10500 ]
            ramya.tantry Ramya Tantry (Inactive) made changes -
            Assignee Ramya Tantry [ ramya.tantry ] Jennifer Leugers [ jennifer.leugers ]
            ramya.tantry Ramya Tantry (Inactive) made changes -
            Time Spent 24h 4m [ 86640 ] 25h 4m [ 90240 ]
            Worklog Id 105962 [ 105962 ]
            revansiddha.gaur Revansiddha Gaur (Inactive) logged work - 22/Feb/18 10:00 PM
            • Time Spent:
              3h
               

              Analysis for the mentioned employee , internal discussion

            Hide
            jennifer.leugers Jennifer Leugers added a comment -

            Hi all - we've already sent the forms to the printer. Is it possible to get the consolidated run of just those 150 employees that were added so we can mail just those forms out?

            Show
            jennifer.leugers Jennifer Leugers added a comment - Hi all - we've already sent the forms to the printer. Is it possible to get the consolidated run of just those 150 employees that were added so we can mail just those forms out?
            jennifer.leugers Jennifer Leugers made changes -
            Assignee Jennifer Leugers [ jennifer.leugers ] Ramya Tantry [ ramya.tantry ]
            ramya.tantry Ramya Tantry (Inactive) made changes -
            Status Waiting for Customer Input [ 10500 ] In Progress [ 3 ]
            ramya.tantry Ramya Tantry (Inactive) made changes -
            Attachment EmployBridge_EmployeeList.xls [ 73834 ]
            Hide
            ramya.tantry Ramya Tantry (Inactive) added a comment -

            Hi Jennifer Leugers,

            We have re-run the forms and furnished consolidated report for only added employees.
            Please refer attached sheet for Employee list. EmployBridge_EmployeeList.xls Password is the standard convention.
            First tab of excel sheet contains employee list that have been added in latest run and 2nd tab contains employee list that have been deleted due to EIN change.Deleted employees are getting 1H/2A for all 12 months due to EIN change. These deleted employees were inactive in this EIN, so employees are getting 1H/2A for all 12 months.

            In case if these deleted employees need to be added in the report,correction need to be applied for these employees.We can import previous codes of these employees and apply correction.Please let us know your views on this.

            We have uploaded the consolidated report on FTP:
            Path : /users/workterraaca/_Tax Year 2017/EmployBridge/Feb 27 2018

            CC:Nandkumar Prabhakar Karlekar,Smita Pawar

            Show
            ramya.tantry Ramya Tantry (Inactive) added a comment - Hi Jennifer Leugers , We have re-run the forms and furnished consolidated report for only added employees . Please refer attached sheet for Employee list. EmployBridge_EmployeeList.xls Password is the standard convention. First tab of excel sheet contains employee list that have been added in latest run and 2nd tab contains employee list that have been deleted due to EIN change.Deleted employees are getting 1H/2A for all 12 months due to EIN change. These deleted employees were inactive in this EIN, so employees are getting 1H/2A for all 12 months. In case if these deleted employees need to be added in the report,correction need to be applied for these employees.We can import previous codes of these employees and apply correction.Please let us know your views on this. We have uploaded the consolidated report on FTP: Path : /users/workterraaca/_Tax Year 2017/EmployBridge/Feb 27 2018 CC: Nandkumar Prabhakar Karlekar , Smita Pawar
            ramya.tantry Ramya Tantry (Inactive) made changes -
            Status In Progress [ 3 ] Open [ 1 ]
            ramya.tantry Ramya Tantry (Inactive) logged work - 27/Feb/18 10:03 AM
            • Time Spent:
              3h
               

              Analysis
              Added Employee list creation
              Report run for added employees
              verification of deleted employees
              Consolidated reportrun
              upload consolidated to FTP
              draft reply

            ramya.tantry Ramya Tantry (Inactive) made changes -
            Time Spent 25h 4m [ 90240 ] 28h 4m [ 101040 ]
            Worklog Id 106426 [ 106426 ]
            ramya.tantry Ramya Tantry (Inactive) made changes -
            Assignee Ramya Tantry [ ramya.tantry ] Jennifer Leugers [ jennifer.leugers ]
            ramya.tantry Ramya Tantry (Inactive) made changes -
            Status Open [ 1 ] Waiting for Customer Input [ 10500 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Categories Parent values: ACA(18524)
            Component/s ACA [ 10004 ]
            Description NA
            Key WT-12500 WB-83
            Project WORKTERRA [ 10000 ] Workterra BenAdmin [ 11501 ]
            Workflow WT_Support [ 59170 ] WB - Workterra BenAdmin Support workflow [ 64877 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Categories Parent values: ACA(18524)
            Key WB-83 WT-13562
            Project Workterra BenAdmin [ 11501 ] WORKTERRA [ 10000 ]
            Workflow WB - Workterra BenAdmin Support workflow [ 64877 ] WT_Support [ 65314 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Status Waiting for Customer Input [ 10500 ] Open [ 1 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Categories Parent values: ACA(18524)
            Key WT-13562 WB-395
            Project WORKTERRA [ 10000 ] Workterra BenAdmin [ 11501 ]
            Workflow WT_Support [ 65314 ] WB - Workterra BenAdmin Support workflow [ 65438 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Status In Development [ 10007 ] Waiting for Input [ 11502 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Workflow WB - Workterra BenAdmin Support workflow [ 65438 ] 0803 Copy of WB - Workterra BenAdmin Support workflow [ 66025 ]
            Hide
            Prashant.samal Prashant Samal (Inactive) added a comment -

            Closing this ticket

            Show
            Prashant.samal Prashant Samal (Inactive) added a comment - Closing this ticket
            Prashant.samal Prashant Samal (Inactive) made changes -
            Resolution Done [ 10000 ]
            Status Waiting for Input [ 11502 ] Closed [ 6 ]
            Transition Time In Source Status Execution Times
            Kumar Chhajed (Inactive) made transition -
            Open In Progress
            12d 19h 25m 1
            Kumar Chhajed (Inactive) made transition -
            In Progress Waiting for Customer Input
            3h 31m 1
            Ramya Tantry (Inactive) made transition -
            Waiting for Customer Input In Progress
            72d 9h 1m 4
            Ramya Tantry (Inactive) made transition -
            In Progress Open
            2d 13h 51m 4
            Ramya Tantry (Inactive) made transition -
            Open Waiting for Customer Input
            3h 7m 4
            Prashant Samal (Inactive) made transition -
            Waiting for Customer Input Open
            6d 21h 7m 1
            Prashant Samal (Inactive) made transition -
            Open In Development
            2m 26s 1
            Prashant Samal (Inactive) made transition -
            In Development Waiting for Input
            1m 59s 1
            Prashant Samal (Inactive) made transition -
            Waiting for Input Closed
            48d 22h 13m 1

              People

              Assignee:
              jennifer.leugers Jennifer Leugers
              Reporter:
              smita.pawar Smita Pawar (Inactive)
              Account Executive:
              Kevin Walker (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              8 Start watching this issue

                Dates

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                Updated:
                Resolved:

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