Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Labels:
      None
    • Support Task Type:
      ACA IRS Report
    • Environment:
      Production
    • Company:
      City of Redding
    • Categories:
      ACA
    • Reported by:
      Client

      Description

      NA

        Attachments

        1. City of Redding.png
          City of Redding.png
          83 kB
        2. Header-006.png
          Header-006.png
          213 kB
        3. IRS 1095-C City of Redding-Active-Checklist.xls
          9 kB
        4. Redding_Dallas.jpg
          Redding_Dallas.jpg
          235 kB
        5. Redding_Parttime.JPG
          Redding_Parttime.JPG
          56 kB
        6. Redding ACAIRSErrorAnalysisReport.zip
          2 kB
        7. Redding Changes.zip
          7 kB
        8. screenshot-1.png
          screenshot-1.png
          105 kB
        9. screenshot-2.png
          screenshot-2.png
          47 kB
        10. screenshot-3.png
          screenshot-3.png
          16 kB
        11. screenshot-4.png
          screenshot-4.png
          50 kB
        12. screenshot-5.png
          screenshot-5.png
          64 kB
        13. To include employee in the run.png
          To include employee in the run.png
          42 kB
        14. To include employee in the run (0bec2e13-665a-4401-9997-d63b8583af4b).png
          To include employee in the run (0bec2e13-665a-4401-9997-d63b8583af4b).png
          42 kB

          Issue Links

            Activity

            Hide
            jennifer.leugers Jennifer Leugers added a comment -

            Well that is confusing as I downloaded the file yesterday. It is attached. Why would it not have saved when I submitted? The standard convention was too short so I added AA to the end. I did reload the file and it showing more errors now (as to what we expected).

            Show
            jennifer.leugers Jennifer Leugers added a comment - Well that is confusing as I downloaded the file yesterday. It is attached. Why would it not have saved when I submitted? The standard convention was too short so I added AA to the end. I did reload the file and it showing more errors now (as to what we expected).
            Hide
            smita.pawar Smita Pawar (Inactive) added a comment -

            Hi Jennifer Leugers,

            As the acknowledgement file was not uploaded in Workterra, other records were not displayed.
            When we have analysed the Error analysis report below mentioned are our observations.

            In first tab ACA IRS Error Analysis Report, we observed Error for business rules '1095C-010-01' & 'Shared-008'.
            Xml error code for same is AIRTN500.

            These TIN validation errors needs to get corrected not only for employees but also for his dependents.
            These issues are due to data mismatch of Last name, First name, Middle initials or SSN in IRS database.
            As these errors are present in submission you are receiving submission status as 'Accepted with Error'.

            Note: Please send Tab-2 'ACA 1095C Discrepancy Report' if errors are present in report and Tab -4 'ACA TIN Validation Error Report' to client.

            You can also refer to WB-462 'ACA_2018_Austin - Bridge and Road' for additional information.
            There we have explained similar errors.

            Let us know, if you need any additional information.

            Thanks!

            Show
            smita.pawar Smita Pawar (Inactive) added a comment - Hi Jennifer Leugers , As the acknowledgement file was not uploaded in Workterra, other records were not displayed. When we have analysed the Error analysis report below mentioned are our observations. In first tab ACA IRS Error Analysis Report, we observed Error for business rules '1095C-010-01' & 'Shared-008'. Xml error code for same is AIRTN500. These TIN validation errors needs to get corrected not only for employees but also for his dependents. These issues are due to data mismatch of Last name, First name, Middle initials or SSN in IRS database. As these errors are present in submission you are receiving submission status as 'Accepted with Error'. Note: Please send Tab-2 'ACA 1095C Discrepancy Report' if errors are present in report and Tab -4 'ACA TIN Validation Error Report' to client. You can also refer to WB-462 'ACA_2018_Austin - Bridge and Road' for additional information. There we have explained similar errors. Let us know, if you need any additional information. Thanks!
            Hide
            jennifer.leugers Jennifer Leugers added a comment -

            All - it is not really relevant at this point but I DID submit the ACK file back on the day in which I questioned the amount of errors. I uploaded the file as PROOF that the ACK file was uploaded. So not sure what happened ...

            Show
            jennifer.leugers Jennifer Leugers added a comment - All - it is not really relevant at this point but I DID submit the ACK file back on the day in which I questioned the amount of errors. I uploaded the file as PROOF that the ACK file was uploaded. So not sure what happened ...
            Hide
            smita.pawar Smita Pawar (Inactive) added a comment -

            Hi Jennifer Leugers,

            As acknowledgement file was not imported into the system, so other records are not displayed with reference to screen shot attached on 21 March 2018.
            Could you please let us know, steps to Repro this issue so that we can analyse it further.

            Thanks!

            Show
            smita.pawar Smita Pawar (Inactive) added a comment - Hi Jennifer Leugers , As acknowledgement file was not imported into the system, so other records are not displayed with reference to screen shot attached on 21 March 2018. Could you please let us know, steps to Repro this issue so that we can analyse it further. Thanks!
            Hide
            Prashant.samal Prashant Samal (Inactive) added a comment -

            Closing this ticket

            Show
            Prashant.samal Prashant Samal (Inactive) added a comment - Closing this ticket

              People

              Assignee:
              jennifer.leugers Jennifer Leugers
              Reporter:
              smita.pawar Smita Pawar (Inactive)
              Account Executive:
              Kristi Smith (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              9 Start watching this issue

                Dates

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                Updated:
                Resolved:

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