CC : Satya Prashant Samal
Hi Ganesh Sadawarte,

From today’s overlap dashboard , issue reported that server error is shown while populating 2 of the employee records.
We have analyzed this issue.
Below are the details :
Concern : Server error on employee dashboard from partner login.

Cause : On 6th and 13th march demographic files got imported. Entries got inserted into employee table. Payroll table entries are missing for reported employees. We have scanned this company and found that there are 24 such employees. PFA employee list. PMC_Employee_list.xlsx

Correction : We need to insert payroll entries for 24 employees from scanned list and execute back end routines after that.

Please let me know if further details needed.

Thanks,
Swapnil P.

Cindy Wibbing, darryn.carter

Hi Darryn,

This error is occurred because payroll information is not added through import for attached Employee_Not_Have_Payroll.zip employee's. We need to add payroll information for these employee's. Could you please load latest payroll data for these employee's or you can provide it to us. so that we will import it.

We will update you on the root cause of why payroll information not added through import.

Password sent by mail

CC- Satya,Vinayak Kulkarni

Thanks,
Ganesh

Hi darryn.carter & Cindy Wibbing,

Following up on above comments, Do you have employee payroll information for Employee_Not_Have_Payroll.zip employees?. That need to load to avoid error for these employees.

CC-Satya,Vinayak Kulkarni

Thanks,
Ganesh

Hello Ganesh Sadawarte
This has been corrected. Cindy loaded the last file and it corrected the payroll info
Thank you

Hi darryn.carter,

Thanks for update.

We have checked cause of employee payroll was not added through import and found import got failed due to this employee payroll information was not added in system. Please refer WB-583 JIRA, which we have update details and code fix will move under WB-583.

Thanks,
Ganesh

Hi darryn.carter

Please let me know if you are still facing any issues with this ticket. Can we close this ticket?

Please advise

Thanks!
Monika

Hello Monika Demla

Yes, CT has been updated and this Jira is available to be closed 

Thank you darryn.carter

Ganesh SadawartePlease advise if we can close this ticket as WB-583 is linked to it and is under development.

Thanks.