Workterra BenAdminProject Type: business

Workterra BenAdmin

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  1. Workterra BenAdmin
  2. WB-585

Parkview - System Errors on EE records

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Labels:
      None
    • Environment:
      Production
    • Categories:
      Platform - Inaccessible
    • Company:
      Parkview Medical Center
    • Reported by:
      Client

      Description

      When trying to open the employee records of Carol Spence and Stephanie Humphrey the client is getting the below error message and cannot access the records:

        Attachments

          Issue Links

          is caused by

          Bug - A problem which impairs or prevents the functions of the product. WB-583 Weekly scheduled import failed

          • High - Serious problem that could block progress.
          • Closed
          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. WB-598 Parkview - System Errors on EE records

          • Medium - Has the potential to affect progress.
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. WB-598 Parkview - System Errors on EE records

          • Medium - Has the potential to affect progress.
          • Closed

            Activity

            Ascending order - Click to sort in descending order
            darryn.carter darryn.carter created issue -
            darryn.carter darryn.carter made changes -
            Field Original Value New Value
            Link This issue relates to CT-4397 [ CT-4397 ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Assignee Nidhi Kaul [ nidhi.kaul ] Swapnil Pandhare [ swapnil.pandhare ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Attachment PMC_Employee_list.xlsx [ 74604 ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Attachment PMC_Employee_list.xlsx [ 74604 ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Attachment PMC_Employee_list.xlsx [ 74605 ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Remaining Estimate 0h [ 0 ]
            Time Spent 3h [ 10800 ]
            Worklog Id 108211 [ 108211 ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Assignee Swapnil Pandhare [ swapnil.pandhare ] Ganesh Sadawarte [ ganesh.sadawarte ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Link This issue is duplicated by WB-598 [ WB-598 ]
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
            Attachment Employee_Not_Have_Payroll.xls [ 74677 ]
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
            Attachment Employee_Not_Have_Payroll.xls [ 74677 ]
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
            Attachment Employee_Not_Have_Payroll.zip [ 74678 ]
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
            Assignee Ganesh Sadawarte [ ganesh.sadawarte ] darryn.carter [ darryn.carter ]
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
            Time Spent 3h [ 10800 ] 5h [ 18000 ]
            Worklog Id 108478 [ 108478 ]
            darryn.carter darryn.carter made changes -
            Assignee darryn.carter [ darryn.carter ] Ganesh Sadawarte [ ganesh.sadawarte ]
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
            Link This issue is caused by WB-583 [ WB-583 ]
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
            Assignee Ganesh Sadawarte [ ganesh.sadawarte ] darryn.carter [ darryn.carter ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Workflow 0803 Copy of WB: Bugs Project Management Workflow [ 66338 ] 2203 WB: Bugs Project Management Workflow [ 67013 ]
            darryn.carter darryn.carter made changes -
            Assignee darryn.carter [ darryn.carter ] Ganesh Sadawarte [ ganesh.sadawarte ]
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
            Assignee Ganesh Sadawarte [ ganesh.sadawarte ] Monika Demla [ monika.demla ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Workflow 2203 WB: Bugs Project Management Workflow [ 67013 ] 0604 Issues Management Workflow [ 68242 ]
            Monika.Demla Monika Demla (Inactive) made changes -
            Status In Development [ 10007 ] LB Deployed [ 11600 ]
            Monika.Demla Monika Demla (Inactive) made changes -
            Status LB Deployed [ 11600 ] In LB Testing [ 10200 ]
            Monika.Demla Monika Demla (Inactive) made changes -
            Status In LB Testing [ 10200 ] Ready for Pre-Prod [ 11615 ]
            Monika.Demla Monika Demla (Inactive) made changes -
            Status Ready for Pre-Prod [ 11615 ] Pre-Prod Deployed [ 11601 ]
            Monika.Demla Monika Demla (Inactive) made changes -
            Status Pre-Prod Deployed [ 11601 ] IN Pre-prod Testing [ 11500 ]
            Monika.Demla Monika Demla (Inactive) made changes -
            Status IN Pre-prod Testing [ 11500 ] Ready for Production [ 10024 ]
            Monika.Demla Monika Demla (Inactive) made changes -
            Status Ready for Production [ 10024 ] Production Deployed [ 10025 ]
            Monika.Demla Monika Demla (Inactive) made changes -
            Status Production Deployed [ 10025 ] In Production Testing [ 10202 ]
            Monika.Demla Monika Demla (Inactive) made changes -
            Resolution Done [ 10000 ]
            Status In Production Testing [ 10202 ] In Production Review [ 11501 ]
            Monika.Demla Monika Demla (Inactive) made changes -
            Status In Production Review [ 11501 ] Closed [ 6 ]

              People

              Assignee:
              Monika.Demla Monika Demla (Inactive)
              Reporter:
              darryn.carter darryn.carter
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - Not Specified
                  Not Specified
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 5h
                  5h