Workterra BenAdminProject Type: business

Workterra BenAdmin

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  1. Workterra BenAdmin
  2. WB-585

Parkview - System Errors on EE records

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Labels:
      None
    • Environment:
      Production
    • Categories:
      Platform - Inaccessible
    • Company:
      Parkview Medical Center
    • Reported by:
      Client

      Description

      When trying to open the employee records of Carol Spence and Stephanie Humphrey the client is getting the below error message and cannot access the records:

        Attachments

          Issue Links

          is caused by

          Bug - A problem which impairs or prevents the functions of the product. WB-583 Weekly scheduled import failed

          • High - Serious problem that could block progress.
          • Closed
          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. WB-598 Parkview - System Errors on EE records

          • Medium - Has the potential to affect progress.
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. WB-598 Parkview - System Errors on EE records

          • Medium - Has the potential to affect progress.
          • Closed

            Activity

            Transition Time In Source Status Execution Times
            Ganesh Sadawarte (Inactive) made transition -
            Open In Development
            		1d 9h 20m 1
            Monika Demla (Inactive) made transition -
            In Development LB Deployed
            		21d 23h 59m 1
            Monika Demla (Inactive) made transition -
            LB Deployed In LB Testing
            		3s 1
            Monika Demla (Inactive) made transition -
            In LB Testing Ready for Pre-Prod
            		3s 1
            Monika Demla (Inactive) made transition -
            Ready for Pre-Prod Pre-Prod Deployed
            		1s 1
            Monika Demla (Inactive) made transition -
            Pre-Prod Deployed IN Pre-prod Testing
            		2s 1
            Monika Demla (Inactive) made transition -
            IN Pre-prod Testing Ready for Production
            		4s 1
            Monika Demla (Inactive) made transition -
            Ready for Production Production Deployed
            		2s 1
            Monika Demla (Inactive) made transition -
            Production Deployed In Production Testing
            		1s 1
            Monika Demla (Inactive) made transition -
            In Production Testing In Production Review
            		12s 1
            Monika Demla (Inactive) made transition -
            In Production Review Closed
            		1s 1

              People

              Assignee:
              Monika.Demla Monika Demla (Inactive)
              Reporter:
              darryn.carter darryn.carter
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

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                  Logged:
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