Hello Ashley
Cause : On 6th and 13th march demographic files got imported. Entries got inserted into employee table. Payroll table entries are missing for reported employees. We have scanned this company and found that there are 24 such employees. PFA employee list.
This error is occurred because payroll information is not added through import for attached list of EE's
Correction : We need to insert payroll entries for 24 employees from scanned list and execute back end routines after that.
We need to add payroll information for these employee's. Could you please load latest payroll data for these employee's or you can provide it to us. so that we will import it.
Dev will update you on the root cause of why payroll information not added through import.
Adding Brandi Atencio to this list. She is unable to enroll as she is receiving this same error.