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Type:
Bug
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Status: Closed
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Priority:
Medium
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Resolution: Done
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Labels:
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Environment:Production
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Categories:Platform
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Company:County of San Luis Obispo
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Reported by:White Label
When pulling the AFLAC Certification New CRITIAL ILLNESS CERTIFICATION: I Certify I am Actively as work. If electing spouse coverage... on a standard report the column header is cutting off (see below) and it is inserting "SPCHAR511134" It also does the same thing on the other question for Accident.
I don't know if there is a character limit but if there is can we increase it.
| Field | Original Value | New Value |
|---|---|---|
| Assignee | Satya [ ID10004 ] | Amruta Lohiya [ amruta.baheti ] |
| Workflow | 0803 Copy of WB: Bugs Project Management Workflow [ 66741 ] | 2203 WB: Bugs Project Management Workflow [ 67037 ] |
Please provide update on this ticket
Amruta Lohiya
made changes -
| Assignee | Amruta Lohiya [ amruta.baheti ] | Jyoti Agrawal [ jyoti.agrawal ] |
Jyoti Agrawal (Inactive)
made changes -
| Status | Open [ 1 ] | In Development [ 10007 ] |
Hi Debbie Kulling,
The field selected has character more than 128 and report service tool has limitation of 128 characters.
If we try to extend beyond 128 characters system throws error. So we trim the names beyond 128 characters in the code logic.
Reason of "SPCHAR511134" appended in header name :
If two or more fields have similar name up-to 128 characters, then on trimming all will become same name and system will throw error again. So internally we append some random codes that distinguish such field names with each other.
If those fields are really required to be shown with complete name, then we can do more R&D if this is anyhow possible. But we are not sure on this.
Do let us know your views
Thanks,
Jyoti Agrawal
cc: Amruta Lohiya
Jyoti Agrawal (Inactive)
added a comment - Hi Debbie Kulling ,
The field selected has character more than 128 and report service tool has limitation of 128 characters.
If we try to extend beyond 128 characters system throws error. So we trim the names beyond 128 characters in the code logic.
Reason of "SPCHAR511134" appended in header name :
If two or more fields have similar name up-to 128 characters, then on trimming all will become same name and system will throw error again. So internally we append some random codes that distinguish such field names with each other.
If those fields are really required to be shown with complete name, then we can do more R&D if this is anyhow possible. But we are not sure on this.
Do let us know your views
Thanks,
Jyoti Agrawal
cc: Amruta Lohiya
Jyoti Agrawal (Inactive)
made changes -
| Assignee | Jyoti Agrawal [ jyoti.agrawal ] | Debbie Kulling [ dkulling ] |
Jyoti Agrawal (Inactive)
logged work - 04/Apr/18 06:05 AM -
- Time Spent:
- 2h
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Issue analysis
RDL R&D
Jira update
Jyoti Agrawal (Inactive)
made changes -
| Remaining Estimate | 0h [ 0 ] | |
| Time Spent | 2h [ 7200 ] | |
| Worklog Id | 111394 [ 111394 ] |
| Attachment | image-2018-04-04-10-17-31-138.png [ 75833 ] |
Would it be possible to reformat the question somehow from
To:
CRITICAL ILLNESS CERTIFICATION:
I certify I am actively at work. If electing....
That way the report would only pull "CRITICAL ILLNESS CERTIFICATION:" as the report column header
Parmeshwar Jumbad (Inactive)
logged work - 04/Apr/18 09:24 PM -
- Time Spent:
- 0.75h
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Discussion with Jyoti
Check Error log
Parmeshwar Jumbad (Inactive)
made changes -
| Time Spent | 2h [ 7200 ] | 2.75h [ 9900 ] |
| Worklog Id | 111448 [ 111448 ] |
| Assignee | Debbie Kulling [ dkulling ] | Jyoti Agrawal [ jyoti.agrawal ] |
Please modify the question
Amruta Lohiya
added a comment - Swapnil Pandhare
Please modify the question Amruta Lohiya
made changes -
| Assignee | Jyoti Agrawal [ jyoti.agrawal ] | Swapnil Pandhare [ swapnil.pandhare ] |
| Workflow | 2203 WB: Bugs Project Management Workflow [ 67037 ] | 0604 Issues Management Workflow [ 68249 ] |
Hi Debbie Kulling,
We cannot format/modify radio group label in above mentioned way.
But, we can add a paragraph control and add formatted text in that. Below paragraph control , we can place radio group control below paragraph. This can be done by editing form from website.
Please let us know if you have more questions on this.
Thanks,
Swapnil P.
| Time Spent | 2.75h [ 9900 ] | 3.25h [ 11700 ] |
| Worklog Id | 111919 [ 111919 ] |
| Status | In Development [ 10007 ] | Development on Hold [ 11608 ] |
| Assignee | Swapnil Pandhare [ swapnil.pandhare ] | Debbie Kulling [ dkulling ] |
| Status | Development on Hold [ 11608 ] | In Development [ 10007 ] |
| Status | In Development [ 10007 ] | In Analysis [ 10008 ] |
| Status | In Analysis [ 10008 ] | Waiting for Input [ 11502 ] |
Would you still need Dev to add a Paragraph control and add for Formatted text?
Let me know either way so I can close/keep it open.
Thanks!
Monika
Can you mock up what this will look like in a copy so I can get BCC's approval
| Assignee | Debbie Kulling [ dkulling ] | Swapnil Pandhare [ swapnil.pandhare ] |
| Status | Waiting for Input [ 11502 ] | In Analysis [ 10008 ] |
| Assignee | Swapnil Pandhare [ swapnil.pandhare ] | Niteen Surwase [ niteen.surwase ] |
| Attachment | WB-664 AFLAC Certification Mockup.JPG [ 76993 ] |
| Attachment | WB-664 AFLAC Certification Mockup 2.jpg [ 76998 ] |
Please find the mock ups for the field mentioned above.
Please let us know if anything needs to change in above mock up.
Thanks,
Niteen S.
| Assignee | Niteen Surwase [ niteen.surwase ] | Debbie Kulling [ dkulling ] |
| Status | In Analysis [ 10008 ] | Waiting for Input [ 11502 ] |
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- Time Spent:
- 2.5h
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Creating Mock up on Production Form Builder
Discussion with Swapnil
Ticket Update
| Time Spent | 3.25h [ 11700 ] | 5.75h [ 20700 ] |
| Worklog Id | 114274 [ 114274 ] |
I am waiting on approval from the client
Please proceed with your suggestion above. I do want to make sure that you know that this question is tied to eligibility. I want to make sure that this change will not impact any eligibility for any enrollments.
| Assignee | Debbie Kulling [ dkulling ] | Niteen Surwase [ niteen.surwase ] |
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- Time Spent:
- 1h
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Discussion with Niteen and control correction on HSPL copy and verification.
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- Time Spent:
- 3h
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Form Builder changes
Checking report and Testing
| Attachment | WB-664 - Form Preview.JPG [ 77484 ] |
| Attachment | Screenshot (227).png [ 77485 ] |
| Attachment | Screenshot (227).png [ 77485 ] |
We have changed AFLAC Certification New --> CRITIAL ILLNESS CERTIFICATION field as per above mock-up. It worked as expected and It made no impact on any existing eligibility.
Please confirm at you side and let us know if you need any help.
Thanks,
Niteen S.
| Assignee | Niteen Surwase [ niteen.surwase ] | Debbie Kulling [ dkulling ] |
| Status | Waiting for Input [ 11502 ] | In Analysis [ 10008 ] |
| Status | In Analysis [ 10008 ] | In Development [ 10007 ] |
| Status | In Development [ 10007 ] | LB Deployed [ 11600 ] |
| Status | LB Deployed [ 11600 ] | In LB Testing [ 10200 ] |
| Status | In LB Testing [ 10200 ] | Ready for Pre-Prod [ 11615 ] |
| Status | Ready for Pre-Prod [ 11615 ] | Pre-Prod Deployed [ 11601 ] |
| Status | Pre-Prod Deployed [ 11601 ] | IN Pre-prod Testing [ 11500 ] |
| Status | IN Pre-prod Testing [ 11500 ] | Ready for Production [ 10024 ] |
| Status | Ready for Production [ 10024 ] | Production Deployed [ 10025 ] |
| Status | Production Deployed [ 10025 ] | In Production Testing [ 10202 ] |
| Resolution | Done [ 10000 ] | |
| Status | In Production Testing [ 10202 ] | In Production Review [ 11501 ] |
I have sent this over to BCC. I will let you know as soon as I have confirmation from them that we can close the ticket
I have confirmed with BCC that this is working as expected. Thank you. I am closing this ticket.
| Status | In Production Review [ 11501 ] | Closed [ 6 ] |
| Status | Closed [ 6 ] | Temp Resolution Setting [ 11701 ] |
| Status | Temp Resolution Setting [ 11701 ] | Closed [ 6 ] |
| Status | Closed [ 6 ] | Temp Resolution Setting [ 11701 ] |
| Status | Temp Resolution Setting [ 11701 ] | Closed [ 6 ] |
| Resolution | Done [ 10000 ] | Incomplete [ 4 ] |
| Status | Closed [ 6 ] | Temp Resolution Setting [ 11701 ] |
| Status | Temp Resolution Setting [ 11701 ] | Closed [ 6 ] |
I need to reopen this ticket an it will not let me
| Status | Closed [ 6 ] | Temp Resolution Setting [ 11701 ] |
I apologize I closed this ticket too soon. Can you please do the same thing you did on the Critical illness certification to the second question on the same page for Accident. I did not realize we had the same issue with that question.
| Assignee | Debbie Kulling [ dkulling ] | Niteen Surwase [ niteen.surwase ] |
| Priority | Low [ 4 ] | Medium [ 3 ] |
| Labels | Manual_Export |
| Labels | Manual_Export | Manual_Export Standard_Report |
Please help in assisting in Opening the ticket.
| Status | Temp Resolution Setting [ 11701 ] | Closed [ 6 ] |
| Resolution | Incomplete [ 4 ] | Unresolved [ 10200 ] |
| Status | Closed [ 6 ] | In Production Review [ 11501 ] |
| Status | In Production Review [ 11501 ] | REOPENED IN PRODUCTION REVIEW [ 11605 ] |
Re-Opening ticket as per the request
| Time Spent | 5.75h [ 20700 ] | 6.75h [ 24300 ] |
| Worklog Id | 115257 [ 115257 ] |
| Attachment | WB-664 - Form Preview 2.jpg [ 77540 ] |
We have made changes in ACCIDENT CERTIFICATION field accordingly on County of San Luis Obispo.
Please verify this changes and close the ticket,
Thanks,
Niteen S.
| Assignee | Niteen Surwase [ niteen.surwase ] | Debbie Kulling [ dkulling ] |
| Resolution | Unresolved [ 10200 ] | Done [ 10000 ] |
| Status | REOPENED IN PRODUCTION REVIEW [ 11605 ] | In Production Review [ 11501 ] |
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- Time Spent:
- 1.5h
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Form Builder changes and Testing
| Time Spent | 6.75h [ 24300 ] | 8.25h [ 29700 ] |
| Worklog Id | 115262 [ 115262 ] |
| Time Spent | 8.25h [ 29700 ] | 10.75h [ 38700 ] |
| Worklog Id | 115264 [ 115264 ] |
| Worklog Id | 115264 [ 115264 ] |
BCC has verified the change. Thank you for your help
| Status | In Production Review [ 11501 ] | Closed [ 6 ] |
| Time Spent | 10.75h [ 38700 ] | 11.25h [ 40500 ] |
| Worklog Id | 115264 [ 115264 ] |
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Jyoti Agrawal (Inactive)
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Please check this
__________________________
Satya Amruta Lohiya