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  1. Workterra BenAdmin
  2. WB-749

Tomarco - Marriage QE Error

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Duplicate
    • Labels:
      None
    • Environment:
      Production
    • Categories:
      EDS - Employee workflow
    • Company:
      TotalWorks
    • Reported by:
      White Label

      Description

      Hi,

      Per BCC:

       

      After initiating the QE, I land on the Employee’s Demographic page and go to change the Marital Status field to Married.

      I am unable to complete this process because I receive an error message that states “The changes performed are not selected under the raised qualifying events.”  (See attached print screen.)

       

      I do have the Marital Status attribute checked off within the Marriage QE (see attached print screen), so I am uncertain why this error message is popping up.

       

      I did not have this issue in pre-production.

       

      Please correct and let us know why this issue is occurring.

       

      **Please add Tomarco to the Jira company list***

       

      Thank you,

      Kira Hamilton

      Debbie Kulling

        Attachments

        1. Screenshot (269).png
          118 kB
          Priya Dhamande
        2. Screen Shot 03-27-18 at 12.47 PM.PNG
          254 kB
          Kira Hamilton
        3. Screen Shot 03-27-18 at 12.47 PM 001.PNG
          141 kB
          Kira Hamilton

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              Assignee:
              priya.dhamande Priya Dhamande (Inactive)
              Reporter:
              Kira.Hamilton Kira Hamilton (Inactive)
              Account Executive:
              Debbie Kulling
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              0 Vote for this issue
              Watchers:
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                Dates

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                Updated:
                Resolved:

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