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  1. Workterra BenAdmin
  2. WB-958

City of Merced & Blaise - Server Errors

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    Details

    • Environment:
      Pre Production
    • Categories:
      EDS - Qualifying Event
    • Company:
      City of Merced
    • Reported by:
      White Label

      Description

      Hi,

      This ticket is a similar issue among 2 different companies: City of Merced & Blaise.

       

      Could you please have development look at `Qualifying Events’ and ` Terminate Dependent Benefits’ in the BenAdmin dropdown for Blaise and City of Merced in Pre-Production? When accessing these menus I am receiving the attached “Server Errors” for both functions.

       

      BenAdmin:

      `Qualifying Events’  turns into a Server Error screen as soon as you click on it.

       

      When in a test employees home screen (i.e.: Blaise, DIVORCE TEST), the BenAdmin : `Terminate Dependent Benefits’  allows you to choose the dependent you would like to terminate benefits for, but when you click on that dependents name, the Server Error screen appears.

       

      Thank you,

      Kira Hamilton

      Debbie Kulling

        Attachments

        1. Blaise and City of Merced Server Errors.docx
          702 kB
          Kira Hamilton
        2. CTYSB Screen Shot 05-03-18 at 02.26 PM.PNG
          100 kB
          Kira Hamilton
        3. QE1-Server error.png
          34 kB
          Sanjana Jadhav
        4. Screen Shot 04-27-18 at 09.07 AM.PNG
          46 kB
          Kira Hamilton
        5. Screen Shot 04-27-18 at 09.08 AM.PNG
          33 kB
          Kira Hamilton
        6. Screen Shot 04-27-18 at 09.17 AM.PNG
          42 kB
          Kira Hamilton
        7. Screen Shot 05-11-18 at 10.56 AM.PNG
          110 kB
          Kira Hamilton
        8. server error-QE-EE.png
          24 kB
          Sanjana Jadhav
        9. WB-958 Qualifying Events.jpg
          133 kB
          Niteen Surwase
        10. WB-958 Terminate Dependent Benefits.jpg
          95 kB
          Niteen Surwase
        11. WT_Sprint-48_Wb-958_Sanjanajadhav_status.xls
          11 kB
          Sanjana Jadhav
        12. WT_Sprint-48_Wb-958_Sanjanajadhav.xls
          12 kB
          Sanjana Jadhav

          Activity

            People

            Assignee:
            Kira.Hamilton Kira Hamilton (Inactive)
            Reporter:
            Kira.Hamilton Kira Hamilton (Inactive)
            Developer:
            Niteen Surwase (Inactive)
            QA:
            Sanjana Jadhav (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            9 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 4h Original Estimate - 4h
                4h
                Remaining:
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                Logged:
                Time Spent - 34.5h
                34.5h