[WB-979] Tomarco -Continued issue with Marriage QE Error WB-749 - Workterra Jira

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Details

Type: Support Activity
Status: Closed
Priority: High
Resolution: Done
Labels:
None

Support Task Type:
Configuration
Environment:

Pre Production
Company:
Tomarco
Categories:
EDS - Qualifying Event
Reported by:
White Label

QA Estimates:
2

Phase:
Post-Live
Ops Capable:
Yes
Data Correction:
No
Customization change:
No
Follow-up:
Not Applicable

Description

Hi,

This issue is tied to ~~WB-749~~. Per BCC:

This issue has not been resolved in either production or pre-production, this ticket cannot be closed.

After initiating the QE, when I reach the demographics page and update the marital status to Married, the QE pop up box appears again. This is the case in both production and pre-production.

We have a training session with the group tomorrow and will need to be able to show them how to process this change in pre-production. Could you please let development know we need this to be fixed by tomorrow?

Thank you,

Kira Hamilton

Debbie Kulling

Monika Demla