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  1. WORKTERRA
  2. WT-1002

Server Error in Tour Preview as form with videos opened.

    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Cannot Reproduce
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Onboard
    • Labels:
      None
    • Environment:
      Stage
    • Module:
      OnBoard
    • Reported by:
      Harbinger
    • Item State:
      Production Complete

      Description


      Create a form with different supported video format inserted and include in a tour. Click on Tour Preview tab. Server error is displayed here.

        Attachments

          Activity

          Hide
          vaishali.dere Vaishali Dere (Inactive) added a comment -

          this issue non reproducible.the functionality is working fine.

          Show
          vaishali.dere Vaishali Dere (Inactive) added a comment - this issue non reproducible.the functionality is working fine.
          Hide
          rajendraj Rajendra Joshi (Inactive) added a comment -

          As per discussion with developer, this issue is caused due to inconsistency in database.
          This is occurred in certain companies only and not reproduced after restoring the company.

          Show
          rajendraj Rajendra Joshi (Inactive) added a comment - As per discussion with developer, this issue is caused due to inconsistency in database. This is occurred in certain companies only and not reproduced after restoring the company.

            People

            Assignee:
            rajendraj Rajendra Joshi (Inactive)
            Reporter:
            rajendraj Rajendra Joshi (Inactive)
            Developer:
            Vaishali Dere (Inactive)
            QA:
            Rajendra Joshi (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: