WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-10049

Report - Server error on Report

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Stage
    • Bug Type:
      Functional
    • Bug Severity:
      Critical
    • Level:
      Partner
    • Module:
      BenAdmin - Report
    • Reported by:
      Harbinger
    • Item State:
      Production Complete - Closed
    • Issue Importance:
      Must Have
    • Browser:
      Google Chrome
    • Sprint:
      WT Sprint 32-Bugs

      Description

      Replication Steps :

      1) Partner Login
      2) Edit any company
      3) Navigate to Standard Report
      4) Run Report

      Issue : It Throws server error. Also throws server error on creating new Report
      PFA Error Log

      CC - Sachin Hingole [~parmeshwar.jumbade] Harshada Borole

        Attachments

          Issue Links

          blocks

          Enhancement - An improvement or enhancement to an existing feature or task. WT-9223 PE: Parallel reporting server configuration

          • Medium - Has the potential to affect progress.
          • Closed

          Enhancement - An improvement or enhancement to an existing feature or task. WT-9377 Add Company functionality should have default Report server IP assignment.

          • Medium - Has the potential to affect progress.
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. WT-9441 Multiple Reports

          • High - Serious problem that could block progress.
          • Production Complete

          Bug - A problem which impairs or prevents the functions of the product. WT-9446 Linium : RE: Daily Enrollment Changes_WT

          • Critical - This problem will block progress.
          • Closed

            Activity

            Ascending order - Click to sort in descending order
            meghana.joshi Meghana Joshi (Inactive) created issue -
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Field Original Value New Value
            Attachment ErrorLog.txt [ 54341 ]
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Link This issue relates to WT-9223 [ WT-9223 ]
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Link This issue relates to WT-9223 [ WT-9223 ]
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Link This issue blocks WT-9223 [ WT-9223 ]
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Link This issue blocks WT-9377 [ WT-9377 ]
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Link This issue blocks WT-9446 [ WT-9446 ]
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Link This issue blocks WT-9441 [ WT-9441 ]
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
            Assignee Prasanna Karlekar [ prasanna ] Parmeshwar Jumbad [ parmeshwar.jumbade ]
            Hide
            Permalink
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) added a comment - - edited

            This issue is fixed now.

            3C's:
            Concern: Server error on Report
            Cause: While generate report we were doing authentication with DB using IP Address but it's not working
            Correction: Changes are done to authenticate DB using IP Address.

            Impacted Areas: Reports, Global Reports

            CC- Indraprakash Tiwari Prasanna Karlekar Harshada Borole Sachin Hingole

            Show
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) added a comment - - edited This issue is fixed now. 3C's: Concern: Server error on Report Cause: While generate report we were doing authentication with DB using IP Address but it's not working Correction: Changes are done to authenticate DB using IP Address. Impacted Areas: Reports, Global Reports CC- Indraprakash Tiwari Prasanna Karlekar Harshada Borole Sachin Hingole
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
            Assignee Parmeshwar Jumbad [ parmeshwar.jumbade ] Meghana Joshi [ meghana.kulkarni ]
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)
            Permalink
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) logged work - 06/Jul/17 12:48 PM
            • Time Spent:
              1h
               

              Discussion and check code to find out issue.
              JIRA Update and verification

            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
            Remaining Estimate 0h [ 0 ]
            Time Spent 1h [ 3600 ]
            Worklog Id 61193 [ 61193 ]
            Permalink
            meghana.joshi Meghana Joshi (Inactive) logged work - 06/Jul/17 12:51 PM
            • Time Spent:
              1h
               

              Stage Testing

            meghana.joshi Meghana Joshi (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) Parent values: Stage QA(10202)Level 1 values: In Testing(10214)
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Time Spent 1h [ 3600 ] 2h [ 7200 ]
            Worklog Id 61198 [ 61198 ]
            vijays Vijay Siddha (Inactive) made changes -
            Sprint WT Sprint 32-Bugs [ 76 ]
            Original Estimate 0h [ 0 ]
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Developer Parmeshwar Jumbad [ parmeshwar.jumbade ]
            Production Due Date 11/Jul/2017
            QA Meghana Joshi [ meghana.kulkarni ]
            Stage Due Date 6/Jul/17 [ 2017-07-06 ]
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: In Testing(10214) Parent values: Stage QA(10202)Level 1 values: On Hold(10215)
            Hide
            Permalink
            meghana.joshi Meghana Joshi (Inactive) added a comment -

            Verified on Stage.

            Working Fine

            Will update testing status one's main jira WT-9223 is complated on Stage

            CC - Sachin Hingole

            Show
            meghana.joshi Meghana Joshi (Inactive) added a comment - Verified on Stage. Working Fine Will update testing status one's main jira WT-9223 is complated on Stage CC - Sachin Hingole
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Production Due Date 11/Jul/2017
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Stage Due Date 6/Jul/17 [ 2017-07-06 ] 12/Sep/17 [ 2017-09-12 ]
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Production Due Date 19/Sep/2017
            Hide
            Permalink
            meghana.joshi Meghana Joshi (Inactive) added a comment -

            Verified on Stage for different server companies and it is working Fine.

            As discussed with Prasanna Karlekar and [~parmeshwar.jumbade] , All Enhancement WT-129, WT-9377 move at same time on Production. So, We will move all enhancement on 09/19/2017

            CC - Sachin Hingole

            Show
            meghana.joshi Meghana Joshi (Inactive) added a comment - Verified on Stage for different server companies and it is working Fine. As discussed with Prasanna Karlekar and [~parmeshwar.jumbade] , All Enhancement WT-129 , WT-9377 move at same time on Production. So, We will move all enhancement on 09/19/2017 CC - Sachin Hingole
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Time Spent 2h [ 7200 ] 3h [ 10800 ]
            Worklog Id 78448 [ 78448 ]
            Permalink
            meghana.joshi Meghana Joshi (Inactive) logged work - 13/Sep/17 12:59 PM
            • Time Spent:
              1h
               

              Stage Testing

            meghana.joshi Meghana Joshi (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: On Hold(10215) Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) Parent values: Production QA(10203)Level 1 values: In Testing(10218)
            Hide
            Permalink
            meghana.joshi Meghana Joshi (Inactive) added a comment - - edited

            Verified on Production for different server companies

            Working Fine

            Show
            meghana.joshi Meghana Joshi (Inactive) added a comment - - edited Verified on Production for different server companies Working Fine
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Resolution Fixed [ 1 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Status Production Complete [ 10028 ] Closed [ 6 ]
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Item State Parent values: Production QA(10203)Level 1 values: In Testing(10218) Parent values: Production Complete(10222)Level 1 values: Closed(10223)
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Time Spent 3h [ 10800 ] 5h [ 18000 ]
            Worklog Id 79635 [ 79635 ]
            Permalink
            meghana.joshi Meghana Joshi (Inactive) logged work - 19/Sep/17 12:30 PM
            • Time Spent:
              2h
               

              Production Testing

            satyap Satya made changes -
            Environment_New Stage [ 18443 ]
            Transition Time In Source Status Execution Times
            Meghana Joshi (Inactive) made transition -
            Open In Development
            		1h 28m 1
            Meghana Joshi (Inactive) made transition -
            In Development In LB Testing
            		3s 1
            Meghana Joshi (Inactive) made transition -
            In LB Testing Stage Testing
            		3s 1
            Meghana Joshi (Inactive) made transition -
            Stage Testing In Production Testing
            		74d 19h 17m 1
            Meghana Joshi (Inactive) made transition -
            In Production Testing Production Complete
            		1h 20m 1
            Meghana Joshi (Inactive) made transition -
            Production Complete Closed
            		2s 1

              People

              Assignee:
              meghana.joshi Meghana Joshi (Inactive)
              Reporter:
              meghana.joshi Meghana Joshi (Inactive)
              Developer:
              Parmeshwar Jumbad (Inactive)
              QA:
              Meghana Joshi (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Pre-Prod Due Date:
                Production Due Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 0h
                  0h
                  Remaining:
                  Remaining Estimate - 0h
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                  Logged:
                  Time Spent - 5h
                  5h