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    • WORKTERRA
    • Type: All
    • Status: All
    • Assignee: All
    • Component:
      BenAdmin
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    1. Bug
      WT-13469Symphony - Benefit Change Report
    2. Support Activity
      WT-13465OPERS (Ohio Public Employees Retiree Systems) - Discovery COBRA QBPLAN issue
    3. Support Activity
      WT-13461ILG | Data Correction on Termination Date on all Plans
    4. Support Activity
      WT-13449Virgin | Confirmation Report says Pretax on Accidental Plans
    5. Support Activity
      WT-13447Data Audit - Prime healthcare - Duplicate rates
    6. Support Activity
      WT-13446GFC > UMR 1500 > Unexpected Health Tier Policy No Effective Date
    7. Support Activity
      WT-13424Suburban Electric - DBS COBRApoint QB update
    8. Support Activity
      WT-13423Trios Health - Load LTD amounts from backend
    9. Change Request
      WT-13417Enrollment should not be termed in the future at creation time
    10. Bug
      WT-13414Negative Contingency not working through EDS and Import
    11. Bug
      WT-13400Server Encountered an Internal Error received in Pending Queue
    12. Support Activity
      WT-13398JE Dunn COBRA QE File
    13. Bug
      WT-13389UVU HSA Employer monthly prorate contribution
    14. Bug
      WT-13385 Jefferson County Admin's are not able to ADD EMPLOYEES getting a SERVER ERROR
    15. Analysis
      WT-13362Paycheck - ew client file format for paystubs and W-2's
    16. Support Activity
      WT-13357ATC Metlife CI & ACC Records rows passing incorrectly
    17. Support Activity
      WT-13342Production | Email Notification | Verification
    18. Change Request
      WT-13335SMMC-Selerix/CHUBB - Map a single Workterra Plan with Multiple Selerix Plans
    19. Support Activity
      WT-13332Groendyke - BCBS - need to map Most Recent Hire Date on 834
    20. Support Activity
      WT-13318Caring Healthcare - Unmap rate
    21. Bug
      WT-13304City of Bellevue - PRE and regular RETRO report exporting different number of records
    22. Support Activity
      WT-13285AFFCO - Issues Enrolling in the CHUBB Products
    23. Support Activity
      WT-13275University Health - Move to stage
    24. Support Activity
      WT-13274City of Lynnwood - Move to production and preprod
    25. Support Activity
      WT-13273City of Lynnwood - Deletions
    26. Support Activity
      WT-13267Clarke and Barrow - Reject Pending EOI
    27. Support Activity
      WT-13264Suburban Electric - COBRApoint QB > Missing EventType and CoverageLevel
    28. Support Activity
      WT-13263Need all active and future plans in Production with Self-Insured Plan value in General Plan Design
    29. Support Activity
      WT-13258Kittitas County - Move to Production and PreProd
    30. Support Activity
      WT-13255JE Dunn Inbound file of Terminations processed all in the file except for one on 12/20/17 - there should be a 'bad file' for 12/20/17
    31. Support Activity
      WT-13253Coshocton, East Liverpool, Saint John/Providence Medical - HR Simplified COBRA feed setup
    32. Support Activity
      WT-13252ILG - UMR - COBRA reason not exporting on 834
    33. Support Activity
      WT-13244Irvine - Travys Dizol Payroll Deductions
    34. Bug
      WT-13231LB | Partner | Change Status | Server Error
    35. Bug
      WT-13224CSE - Child AD&D not Pending
    36. Bug
      WT-13219User Access Policy - Cannot add group to policy
    37. Support Activity
      WT-13213BioRad - copy production to stage site
    38. Support Activity
      WT-13199EL Camino Hospital: Payroll File
    39. Analysis
      WT-13195St Rose Cobra Coverage Export gets a server error
    40. Bug
      WT-13186Codemap | Partner | Functional | Form library | Forms should be visible s per the language selection
    41. Bug
      WT-13180Nexion - New Hire/Rehire Effective Date
    42. Enhancement
      WT-13171Import Refactoring - Import Framework
    43. Enhancement
      WT-13170Import Process/Template Management (UI and Web Layer)
    44. Support Activity
      WT-13165HUB Groups - Change Self Insured flag on rates
    45. Bug
      WT-13160LB | Partner | Functional | Form Library | Able to select and delete form which are added by Form builder
    46. Bug
      WT-13159LB | Partner | Functional | Form Builder | Forms are not getting updting
    47. Bug
      WT-13158LB | Partner | Forms appearing twice for other login like French / Spanish
    48. Bug
      WT-13157LB | Partner | Functional | Benefit Description | Form is not able to add once the form with special characters is added
    49. Bug
      WT-13152CSE - Child AD&D Contingency Issue
    50. Support Activity
      WT-13151Deep South - Delete Plan
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    1. WORKTERRA
    2. WT-13469

    Symphony - Benefit Change Report

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      Details

      • Type: Bug
      • Status: Closed
      • Priority: Medium
      • Resolution: System Behaviour
      • Affects Version/s: None
      • Fix Version/s: None
      • Component/s: BenAdmin
      • Labels:
        None
      • Environment:
        Production
      • Bug Type:
        UI
      • Bug Severity:
        Medium
      • Level:
        Partner
      • Module:
        BenAdmin - Export
      • Reported by:
        White Label
      • Company:
        Symphony
      • Item State:
        Development - In Analysis

        Description

        Hi

        The client has noted and I have validated the these three individuals did not come over on their Benefit Change Report after their elections were made. Can you please review the records to see why these three got hung up in the system as it caused delays in their payroll deductions to start. We need a full audit of this template done to validate there are no records missing from this report from the past. Also please provide the 3C's for this review so we can explain it back to the client for future reference.

        The three people in discussion are
        1. Adam Rapka - Made NH elections on 11/5, should have been on 11/7 file and there was no record found. I also checked 11/14 and 11/21 no record found
        2. Jennifer Austin - Made NH elections on 11/14, should have been on 11/21 and there was no record found. I also checked 11/28 and 12/05 no record found
        3. Kristine Arriaga - Made NH elections on 11/7, should have been on 11/14 file and there was no record found. I also checked the 11/21, 11/28, and 12/5 no record found

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            Hide
            Permalink
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment - 28/Feb/18 05:35 PM

            Hi Gary Cunningham

            We couldn't work on this today, we will update you on this tomorrow. Thanks.

            Show
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment - 28/Feb/18 05:35 PM Hi Gary Cunningham We couldn't work on this today, we will update you on this tomorrow. Thanks.
            Hide
            Permalink
            rajendra.pawar Rajendra Pawar (Inactive) added a comment - 01/Mar/18 10:03 AM - edited

            Hi Gary Cunningham,

            We have done analysis of template Benefit Change Report and we found that template is exporting records perfectly.

            Please see below more details.

            Open enrollment Opening Date : 09/04/2017
            Open enrollment Closing Date : 10/04/2017

            On 10/25/2017 template setting changed for below two and exported OE file on 10/25/2017
            1) Current year election set to No
            2) Change file to full file.

            After export of OE file template settings changes as below
            1) Current Election set to yes on 2017-10-25 09:18:07.447
            2) Full file to change file on 2017-10-30 07:29:36.207

            Note : If template settings Current Election Flag is set to yes then template will export current year elections only. means such enrollments who's enrollment effective date year is current year.

            Please see 3's below

            Concern : Adam Rapka, Jennifer Austin and Kristine Arriaga never exported on any of the file.

            Cause :
            1. Adam Rapka - Made NH elections on 11/5, should have been on 11/7 file and there was no record found. I also checked 11/14 and 11/21 no record found

            Dev comments : Adam Rapka enrolled into NH elections on 11/05/2017 with enrollment effective date 01/01/2018, Next scheduled file exported on 11/07/2017
            but this record not rolled out over the file, because template setting current election flag was set to Yes. So as per template settings customization Adam Rapka not exported on 11/07 file.

            2. Jennifer Austin - Made NH elections on 11/14, should have been on 11/21 and there was no record found. I also checked 11/28 and 12/05 no record found

            Dev Comments : Jennifer Austin enrolled into NH elections on 11/14/2017 with enrollment effective date 01/01/2018, Next scheduled file exported on same day after enrollment but this record not rolled out over the file because template setting current election flag was set to Yes. So as per template settings customization Jennifer Austin not exported on 11/14 file.

            3. Kristine Arriaga - Made NH elections on 11/7, should have been on 11/14 file and there was no record found. I also checked the 11/21, 11/28, and 12/5 no record found

            Dev comments : Kristine Arriaga enrolled into NH eelctions on 11/07/2017 with enrollment effective date 01/01/2018, Next scheduled file exported on 11/14/2018
            but this record not rolled out over the file because template setting current election flag was set to Yes. So as per template settings customization Jennifer Austin not exported on 11/14 file.

            Correction : No action required as template is exporting records as per given settings.

            On 02/02/2018 Current Election flag again set to No.

            We scanned and found below employees which are missed.

            FirstName LastName
            DOROTHY KUHL
            ROBERTO GONZALEZ
            ROBERT PLOENSE
            JENNIFER AUSTIN
            ADAM RAPKA
            BREANNA HOLMAN
            KRISTINE ARRIAGA
            JASMINE WHITLOCK
            KATHY PRODOEHL
            MONICA ABBOUD

            Please let us know if you needed any more information on this.
            -------------------------------
            Rajendra Pawar Vinayak Kulkarni

            Show
            rajendra.pawar Rajendra Pawar (Inactive) added a comment - 01/Mar/18 10:03 AM - edited Hi Gary Cunningham , We have done analysis of template Benefit Change Report and we found that template is exporting records perfectly. Please see below more details. Open enrollment Opening Date : 09/04/2017 Open enrollment Closing Date : 10/04/2017 On 10/25/2017 template setting changed for below two and exported OE file on 10/25/2017 1) Current year election set to No 2) Change file to full file . After export of OE file template settings changes as below 1) Current Election set to yes on 2017-10-25 09:18:07.447 2) Full file to change file on 2017-10-30 07:29:36.207 Note : If template settings Current Election Flag is set to yes then template will export current year elections only. means such enrollments who's enrollment effective date year is current year. Please see 3's below Concern : Adam Rapka, Jennifer Austin and Kristine Arriaga never exported on any of the file. Cause : 1. Adam Rapka - Made NH elections on 11/5, should have been on 11/7 file and there was no record found. I also checked 11/14 and 11/21 no record found Dev comments : Adam Rapka enrolled into NH elections on 11/05/2017 with enrollment effective date 01/01/2018 , Next scheduled file exported on 11/07/2017 but this record not rolled out over the file, because template setting current election flag was set to Yes. So as per template settings customization Adam Rapka not exported on 11/07 file. 2. Jennifer Austin - Made NH elections on 11/14, should have been on 11/21 and there was no record found. I also checked 11/28 and 12/05 no record found Dev Comments : Jennifer Austin enrolled into NH elections on 11/14/2017 with enrollment effective date 01/01/2018 , Next scheduled file exported on same day after enrollment but this record not rolled out over the file because template setting current election flag was set to Yes. So as per template settings customization Jennifer Austin not exported on 11/14 file. 3. Kristine Arriaga - Made NH elections on 11/7, should have been on 11/14 file and there was no record found. I also checked the 11/21, 11/28, and 12/5 no record found Dev comments : Kristine Arriaga enrolled into NH eelctions on 11/07/2017 with enrollment effective date 01/01/2018 , Next scheduled file exported on 11/14/2018 but this record not rolled out over the file because template setting current election flag was set to Yes. So as per template settings customization Jennifer Austin not exported on 11/14 file. Correction : No action required as template is exporting records as per given settings. On 02/02/2018 Current Election flag again set to No. We scanned and found below employees which are missed. FirstName LastName DOROTHY KUHL ROBERTO GONZALEZ ROBERT PLOENSE JENNIFER AUSTIN ADAM RAPKA BREANNA HOLMAN KRISTINE ARRIAGA JASMINE WHITLOCK KATHY PRODOEHL MONICA ABBOUD Please let us know if you needed any more information on this. ------------------------------- Rajendra Pawar Vinayak Kulkarni
            Hide
            Permalink
            Robyn.Adkison Robyn Adkison (Inactive) added a comment - 09/Mar/18 04:04 PM

            Hi Rajendra Pawar,
            Thank you for the research. My understanding with these files was that even though Current year was set to "yes", Once the new year starts, the records that were pending would automatically be released. For instance, for these members who were effective 1/1/18, once 1/1/18 hit, I would have expected them on the next file in 2018 since 2018 is now "current year".
            Could you please let me know if my understanding is incorrect?
            Thanks,
            Robyn
            Vinayak Kulkarni, Gary Cunningham, Jackie Sivigny

            Show
            Robyn.Adkison Robyn Adkison (Inactive) added a comment - 09/Mar/18 04:04 PM Hi Rajendra Pawar , Thank you for the research. My understanding with these files was that even though Current year was set to "yes", Once the new year starts, the records that were pending would automatically be released. For instance, for these members who were effective 1/1/18, once 1/1/18 hit, I would have expected them on the next file in 2018 since 2018 is now "current year". Could you please let me know if my understanding is incorrect? Thanks, Robyn Vinayak Kulkarni , Gary Cunningham , Jackie Sivigny
            Hide
            Permalink
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment - 12/Mar/18 11:51 AM

            Hi Robyn Adkison

            There is slight difference in your understanding.

            We set current election flag to YES on or before OE start date to avoid OE transaction populating on regular changes only file.
            And once OE is over, current election flag will be set to NO to pull out OE file.
            This OE file will have OE translations ( effective 01/01/2018 or terms 12/31/2017 ) happened since OE start date.
            Once this is done, then we should not flip current election to YES.
            If we do so then elections effective from next year will not appear on changes file even if we enter in new Year.

            Lets consider an example with dates to understand clearly.

            OE start date - 11/01/2017
            OE End date - 11/15/2017

            Current election flag was no through out 2017 and flipped to YES on 11/01/2017

            Regular changes only file exported during OE on 11/07/2017 and 11/14/2017,
            However no OE transaction exported because of current election is set to YES.

            once 11/15 is past i.e. on 11/20 we flipped current election flag to NO and export a file.

            This particular export 11/20 will be treated as a special OE file export. We have special logic to treat a export as OE file export.
            In this logic, we check if current election flag was flipped to YES before OE end and it was flipped to NO after OE end date.
            and there is no export since flag is flipped to NO after OE end date.

            After this we should not turn current year flag to YES.
            Let say, we have again turned it to YES on 11/25 then enrollments which are getting added with 01/01/2018 effective date will not come over file.
            Even if we enter into 2018 then also it just checks changes happened after last export and will export normal changes.
            It won't force pending 2018 even if we turn current year flag to NO once we enter 2018 as it will not have any special logic as OE file is already sent.

            Let us know if you have any questions on this, Thanks.

            Show
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment - 12/Mar/18 11:51 AM Hi Robyn Adkison There is slight difference in your understanding. We set current election flag to YES on or before OE start date to avoid OE transaction populating on regular changes only file. And once OE is over, current election flag will be set to NO to pull out OE file. This OE file will have OE translations ( effective 01/01/2018 or terms 12/31/2017 ) happened since OE start date. Once this is done, then we should not flip current election to YES. If we do so then elections effective from next year will not appear on changes file even if we enter in new Year. Lets consider an example with dates to understand clearly. OE start date - 11/01/2017 OE End date - 11/15/2017 Current election flag was no through out 2017 and flipped to YES on 11/01/2017 Regular changes only file exported during OE on 11/07/2017 and 11/14/2017, However no OE transaction exported because of current election is set to YES. once 11/15 is past i.e. on 11/20 we flipped current election flag to NO and export a file. This particular export 11/20 will be treated as a special OE file export. We have special logic to treat a export as OE file export. In this logic, we check if current election flag was flipped to YES before OE end and it was flipped to NO after OE end date. and there is no export since flag is flipped to NO after OE end date. After this we should not turn current year flag to YES. Let say, we have again turned it to YES on 11/25 then enrollments which are getting added with 01/01/2018 effective date will not come over file. Even if we enter into 2018 then also it just checks changes happened after last export and will export normal changes. It won't force pending 2018 even if we turn current year flag to NO once we enter 2018 as it will not have any special logic as OE file is already sent. Let us know if you have any questions on this, Thanks.
            Hide
            Permalink
            Robyn.Adkison Robyn Adkison (Inactive) added a comment - 12/Mar/18 03:18 PM

            Thank you so much for the clarification Vinayak Kulkarni

            Show
            Robyn.Adkison Robyn Adkison (Inactive) added a comment - 12/Mar/18 03:18 PM Thank you so much for the clarification Vinayak Kulkarni

              People

              Assignee:
              rajendra.pawar Rajendra Pawar (Inactive)
              Reporter:
              Gary.Cunningham Gary Cunningham (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

                Created:
                27/Feb/18 06:23 PM
                Updated:
                12/Mar/18 03:18 PM
                Resolved:
                01/Mar/18 10:05 AM

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Standard Issue Types</option>\n </optgroup>\n\n <optgroup label=\"Standard Issue Types\">\n \n <option class=\" imagebacked 10120 \"\n data-icon=\"/secure/viewavatar?size=xsmall&amp;avatarId=10300&amp;avatarType=issuetype\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_10711\"\n title=\"Analysis\"\n value=\"10711\">Analysis</option>\n \n <option class=\" imagebacked 10120 \"\n data-icon=\"/secure/viewavatar?size=xsmall&amp;avatarId=10303&amp;avatarType=issuetype\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_1\"\n title=\"Bug\"\n value=\"1\">Bug</option>\n \n <option class=\" imagebacked 10120 \"\n data-icon=\"/secure/viewavatar?size=xsmall&amp;avatarId=10300&amp;avatarType=issuetype\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_10002\"\n title=\"Change Request\"\n value=\"10002\">Change Request</option>\n \n <option class=\" imagebacked 10120 \"\n data-icon=\"/secure/viewavatar?size=xsmall&amp;avatarId=10310&amp;avatarType=issuetype\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_4\"\n title=\"Enhancement\"\n value=\"4\">Enhancement</option>\n \n <option class=\" imagebacked 10120 \"\n data-icon=\"/secure/viewavatar?size=xsmall&amp;avatarId=10306&amp;avatarType=issuetype\"\n data-fallback-icon=\"/images/icons/issuetypes/blank.png\"\n id=\"type_10301\"\n title=\"Support Activity\"\n value=\"10301\">Support Activity</option>\n </optgroup>\n\n <optgroup label=\"Sub-Task Issue Types\">\n </optgroup>\n </select>\n </div>\n ","validSearcher":true,"isShown":true},"component":{"name":"Component","viewHtml":" <div class=\"searcherValue\">\n \n <label class=\"fieldLabel\" for=\"fieldcomponent\">Component:</label><span id=\"fieldcomponent\" class=\"fieldValue\">\n \n BenAdmin </span></div>\n","editHtml":"\n <div class=\"field-group aui-field-projectconstant\" >\n <label for=\"searcher-component\">Component</label>\n <select class=\"select js-default-checkboxmultiselect\" id=\"searcher-component\" multiple=\"multiple\" name=\"component\" size=\"2\">\n <optgroup label=\"\">\n <option value=\"-1\" title=\"No Component\">No Component</option>\n </optgroup>\n <optgroup label=\"\">\n <option value=\"id:ACA\" title=\"ACA\">ACA</option>\n <option selected=\"selected\" value=\"id:BenAdmin\" title=\"BenAdmin\">BenAdmin</option>\n <option value=\"id:Onboard\" title=\"Onboard\">Onboard</option>\n <option value=\"id:Performance Management\" title=\"Performance Management\">Performance Management</option>\n <option value=\"id:Platform\" title=\"Platform\">Platform</option>\n <option value=\"id:Recruit\" title=\"Recruit\">Recruit</option>\n <option value=\"id:UI/UX\" title=\"UI/UX\">UI/UX</option>\n <option value=\"id:Wellness\" title=\"Wellness\">Wellness</option>\n <option value=\"id:Xpress\" title=\"Xpress\">Xpress</option>\n </optgroup>\n </select>\n </div>\n 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Development&quot;,&quot;description&quot;:&quot;Approved for Development&quot;,&quot;iconUrl&quot;:&quot;/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:3,&quot;key&quot;:&quot;done&quot;,&quot;colorName&quot;:&quot;green&quot;}}\">Approved for Development</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10004\" title=\"Rejected\" data-simple-status=\"{&quot;id&quot;:&quot;10004&quot;,&quot;name&quot;:&quot;Rejected&quot;,&quot;description&quot;:&quot;Rejected&quot;,&quot;iconUrl&quot;:&quot;/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:3,&quot;key&quot;:&quot;done&quot;,&quot;colorName&quot;:&quot;green&quot;}}\">Rejected</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10005\" title=\"On Hold for Approval\" data-simple-status=\"{&quot;id&quot;:&quot;10005&quot;,&quot;name&quot;:&quot;On Hold for 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Development&quot;,&quot;description&quot;:&quot;In Development&quot;,&quot;iconUrl&quot;:&quot;/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">In Development</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10010\" title=\"Mockup Approval\" data-simple-status=\"{&quot;id&quot;:&quot;10010&quot;,&quot;name&quot;:&quot;Mockup Approval&quot;,&quot;description&quot;:&quot;Mockup Approval&quot;,&quot;iconUrl&quot;:&quot;/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:2,&quot;key&quot;:&quot;new&quot;,&quot;colorName&quot;:&quot;blue-gray&quot;}}\">Mockup Approval</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10011\" title=\"On Hold for Mockup Approval\" data-simple-status=\"{&quot;id&quot;:&quot;10011&quot;,&quot;name&quot;:&quot;On Hold for Mockup Approval&quot;,&quot;description&quot;:&quot;On Hold for Mockup Approval&quot;,&quot;iconUrl&quot;:&quot;/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:2,&quot;key&quot;:&quot;new&quot;,&quot;colorName&quot;:&quot;blue-gray&quot;}}\">On Hold for Mockup Approval</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10012\" title=\"Mockup Approved\" data-simple-status=\"{&quot;id&quot;:&quot;10012&quot;,&quot;name&quot;:&quot;Mockup Approved&quot;,&quot;description&quot;:&quot;Mockup Approved&quot;,&quot;iconUrl&quot;:&quot;/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:3,&quot;key&quot;:&quot;done&quot;,&quot;colorName&quot;:&quot;green&quot;}}\">Mockup Approved</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10014\" title=\"On Hold in Development\" data-simple-status=\"{&quot;id&quot;:&quot;10014&quot;,&quot;name&quot;:&quot;On Hold in Development&quot;,&quot;description&quot;:&quot;On Hold in Development&quot;,&quot;iconUrl&quot;:&quot;/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:2,&quot;key&quot;:&quot;new&quot;,&quot;colorName&quot;:&quot;blue-gray&quot;}}\">On Hold in Development</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10016\" title=\"Dev Analysis\" data-simple-status=\"{&quot;id&quot;:&quot;10016&quot;,&quot;name&quot;:&quot;Dev Analysis&quot;,&quot;description&quot;:&quot;Dev analysis&quot;,&quot;iconUrl&quot;:&quot;/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Dev Analysis</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10018\" title=\"Reopen in Local\" data-simple-status=\"{&quot;id&quot;:&quot;10018&quot;,&quot;name&quot;:&quot;Reopen in Local&quot;,&quot;description&quot;:&quot;Reopen in Local&quot;,&quot;iconUrl&quot;:&quot;/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:3,&quot;key&quot;:&quot;done&quot;,&quot;colorName&quot;:&quot;green&quot;}}\">Reopen in Local</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10023\" title=\"Reopened in Stage\" data-simple-status=\"{&quot;id&quot;:&quot;10023&quot;,&quot;name&quot;:&quot;Reopened in Stage&quot;,&quot;description&quot;:&quot;Reopened in Stage&quot;,&quot;iconUrl&quot;:&quot;/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:2,&quot;key&quot;:&quot;new&quot;,&quot;colorName&quot;:&quot;blue-gray&quot;}}\">Reopened in Stage</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10027\" title=\"Reopen in Production\" data-simple-status=\"{&quot;id&quot;:&quot;10027&quot;,&quot;name&quot;:&quot;Reopen in Production&quot;,&quot;description&quot;:&quot;Reopen in Production&quot;,&quot;iconUrl&quot;:&quot;/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:3,&quot;key&quot;:&quot;done&quot;,&quot;colorName&quot;:&quot;green&quot;}}\">Reopen in Production</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10028\" title=\"Production Complete\" data-simple-status=\"{&quot;id&quot;:&quot;10028&quot;,&quot;name&quot;:&quot;Production Complete&quot;,&quot;description&quot;:&quot;Production Complete&quot;,&quot;iconUrl&quot;:&quot;/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:3,&quot;key&quot;:&quot;done&quot;,&quot;colorName&quot;:&quot;green&quot;}}\">Production Complete</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10029\" title=\"New 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data-simple-status=\"{&quot;id&quot;:&quot;10034&quot;,&quot;name&quot;:&quot;Approved for production&quot;,&quot;description&quot;:&quot;Approved for production&quot;,&quot;iconUrl&quot;:&quot;/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:3,&quot;key&quot;:&quot;done&quot;,&quot;colorName&quot;:&quot;green&quot;}}\">Approved for production</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10100\" title=\"Product Backlog\" data-simple-status=\"{&quot;id&quot;:&quot;10100&quot;,&quot;name&quot;:&quot;Product Backlog&quot;,&quot;description&quot;:&quot;Product Backlog&quot;,&quot;iconUrl&quot;:&quot;/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:2,&quot;key&quot;:&quot;new&quot;,&quot;colorName&quot;:&quot;blue-gray&quot;}}\">Product Backlog</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10200\" title=\"In LB Testing\" data-simple-status=\"{&quot;id&quot;:&quot;10200&quot;,&quot;name&quot;:&quot;In LB Testing&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">In LB Testing</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10201\" title=\"Stage Testing\" data-simple-status=\"{&quot;id&quot;:&quot;10201&quot;,&quot;name&quot;:&quot;Stage Testing&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:2,&quot;key&quot;:&quot;new&quot;,&quot;colorName&quot;:&quot;blue-gray&quot;}}\">Stage Testing</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10202\" title=\"In Production Testing\" data-simple-status=\"{&quot;id&quot;:&quot;10202&quot;,&quot;name&quot;:&quot;In Production Testing&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">In Production Testing</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/information.png\" value=\"10203\" title=\"In Review\" data-simple-status=\"{&quot;id&quot;:&quot;10203&quot;,&quot;name&quot;:&quot;In Review&quot;,&quot;description&quot;:&quot;The ticket is with Product Owners for the initial review of the feature&quot;,&quot;iconUrl&quot;:&quot;/images/icons/statuses/information.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">In Review</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10300\" title=\"Pending for Stage Approval\" data-simple-status=\"{&quot;id&quot;:&quot;10300&quot;,&quot;name&quot;:&quot;Pending for Stage Approval&quot;,&quot;description&quot;:&quot;Pending for Stage Approval&quot;,&quot;iconUrl&quot;:&quot;/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:2,&quot;key&quot;:&quot;new&quot;,&quot;colorName&quot;:&quot;blue-gray&quot;}}\">Pending for Stage Approval</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10301\" title=\"Pending for Production Approval\" data-simple-status=\"{&quot;id&quot;:&quot;10301&quot;,&quot;name&quot;:&quot;Pending for Production Approval&quot;,&quot;description&quot;:&quot;Pending for Production Approval&quot;,&quot;iconUrl&quot;:&quot;/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:2,&quot;key&quot;:&quot;new&quot;,&quot;colorName&quot;:&quot;blue-gray&quot;}}\">Pending for Production Approval</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10500\" title=\"Waiting for Customer Input\" data-simple-status=\"{&quot;id&quot;:&quot;10500&quot;,&quot;name&quot;:&quot;Waiting for Customer Input&quot;,&quot;description&quot;:&quot;&quot;,&quot;iconUrl&quot;:&quot;/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:4,&quot;key&quot;:&quot;indeterminate&quot;,&quot;colorName&quot;:&quot;yellow&quot;}}\">Waiting for Customer Input</option>\n <option class=\"imagebacked\" data-icon=\"/images/icons/statuses/generic.png\" value=\"10507\" title=\"On Hold\" data-simple-status=\"{&quot;id&quot;:&quot;10507&quot;,&quot;name&quot;:&quot;On Hold&quot;,&quot;description&quot;:&quot;On Hold&quot;,&quot;iconUrl&quot;:&quot;/images/icons/statuses/generic.png&quot;,&quot;statusCategory&quot;:{&quot;id&quot;:2,&quot;key&quot;:&quot;new&quot;,&quot;colorName&quot;:&quot;blue-gray&quot;}}\">On Hold</option>\n 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