Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Support Task Type:
      Data Correction
    • Environment:
      Production
    • Reported by:
      EDI
    • Company:
      JE Dunn
    • Module:
      BenAdmin - Export
    • Issue Importance:
      Must Have
    • Severity:
      Simple

      Description

      There is a Subtemplate called: QBPLANMEMBERSPECIFICRATE that used to pass for the flex plan. Now that OE is over im wondering if there may be a back end patch that enables this to pass when Flex is terminated.
      Template Name: JE DUNN_Discovery Cobra QB_IN_Use_NEW 2017

      Andrea DennisYamilka CocaKevin Walker

        Attachments

          Activity

          Hide
          rajendra.pawar Rajendra Pawar (Inactive) added a comment -

          Hi Damion M Velasquez,

          2018 flex plans were not added into back end config file, now we have added 2018 flex plans for all client. Going forward, you will get members specific rates for terminated flex plan.

          Please let us know if any queries.
          ------------------------------------
          Rajendra Pawar Vinayak Kulkarni

          Show
          rajendra.pawar Rajendra Pawar (Inactive) added a comment - Hi Damion M Velasquez , 2018 flex plans were not added into back end config file, now we have added 2018 flex plans for all client. Going forward, you will get members specific rates for terminated flex plan. Please let us know if any queries. ------------------------------------ Rajendra Pawar Vinayak Kulkarni
          Hide
          Damion.Velasquez Damion M Velasquez added a comment -

          Rajendra Pawar

          Thank you

          Can you advise on this process? We were under the impression that this would be automatically done. We will also need to know which clients this may have impacted as EDI in US does not have access to the back end configuration. I will monitor the JE Dunn File,

          CC Cindy Wibbing

          Show
          Damion.Velasquez Damion M Velasquez added a comment - Rajendra Pawar Thank you Can you advise on this process? We were under the impression that this would be automatically done. We will also need to know which clients this may have impacted as EDI in US does not have access to the back end configuration. I will monitor the JE Dunn File, CC Cindy Wibbing
          Hide
          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment -

          Hi Damion,

          We usually update config file for next new year in December month, these updates include adding new flex plan for discovery benefits for applicable clients, adding new payroll cycle for Irvine as it have special coding and adding new benefit type for group term life impute amount if applicable etc.

          We do this activity every year in December, However this activity was not completely done in 2017 December and that is why new flex plan of JE dunn discovery benefits file was not added it. We will think of ways to automate this and try to minimize back-end dependency in this year.

          Below is list of clients for which we have added new flex plan recently

          CEI
          City of Bellevue
          JE Dunn
          OPERS

          Let us know if you have any questions on this. Thanks.

          Show
          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment - Hi Damion, We usually update config file for next new year in December month, these updates include adding new flex plan for discovery benefits for applicable clients, adding new payroll cycle for Irvine as it have special coding and adding new benefit type for group term life impute amount if applicable etc. We do this activity every year in December, However this activity was not completely done in 2017 December and that is why new flex plan of JE dunn discovery benefits file was not added it. We will think of ways to automate this and try to minimize back-end dependency in this year. Below is list of clients for which we have added new flex plan recently CEI City of Bellevue JE Dunn OPERS Let us know if you have any questions on this. Thanks.
          Hide
          Chris.ellenberger Chris Ellenberger added a comment -

          Hi Vinayak Kulkarni,

          Sorry to piggyback off of this ticket, but i am experiencing the same issue on Employbridge. Template name is Employbridge_Discovery Benefits_COBRA QB New.

          Thanks,
          Chris

          Show
          Chris.ellenberger Chris Ellenberger added a comment - Hi Vinayak Kulkarni , Sorry to piggyback off of this ticket, but i am experiencing the same issue on Employbridge. Template name is Employbridge_Discovery Benefits_COBRA QB New. Thanks, Chris
          Hide
          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment -

          Hi Chris,

          We have added discovery benefits flex plan entries for Employbridge. please check.

          We have scanned all production companies for discovery benefits templates and added entries for below companies today

          BioRad
          County of Lake
          Decurion
          EastLiverpool
          El Dorado
          Elite Staffing
          Employbridge
          ESBA
          Gelsons Markets
          Guide Dogs
          Mendocino Coast District Hospital
          OCSD
          Suburban Electric
          Suburban Electric
          Valiant

          Thanks.

          Show
          Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment - Hi Chris, We have added discovery benefits flex plan entries for Employbridge. please check. We have scanned all production companies for discovery benefits templates and added entries for below companies today BioRad County of Lake Decurion EastLiverpool El Dorado Elite Staffing Employbridge ESBA Gelsons Markets Guide Dogs Mendocino Coast District Hospital OCSD Suburban Electric Suburban Electric Valiant Thanks.

            People

            Assignee:
            Damion.Velasquez Damion M Velasquez
            Reporter:
            Damion.Velasquez Damion M Velasquez
            Account Executive:
            Andrea Dennis (Inactive)
            EDI Analyst 1:
            Damion M Velasquez
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

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              Updated:
              Resolved:

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