Uploaded image for project: 'WORKTERRA'
  1. WORKTERRA
  2. WT-13252

ILG - UMR - COBRA reason not exporting on 834

    XMLWordPrintable

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Support Task Type:
      Configuration
    • Environment:
      Production
    • Reported by:
      Client
    • Company:
      ILG
    • Module:
      BenAdmin - Export
    • Issue Importance:
      Must Have
    • Severity:
      Simple

      Description

      Hello development team,

      Company Template Name: ILG_UMR Med_Dent_Vis 834 5010
      Employee: Salvador Hamby
      Member level detail: REF*ZZ
      Missing COBRA Reason: COBRA01 for Employment termination
      Export filename: 834_P_EBSBenefits_InteriorLogicGrp_201801310602_48811038519.txt

      This employee along with several others are not getting the COBRA reason sent on the file under REF*ZZ. Can you please check this? Some COBRA reasons are exporting for certain employees and some others are not getting them. Example, Tamara Charles is getting the COBRA employment term reason COBRA01 properly.

        Attachments

          Activity

            People

            Assignee:
            Van.Nguyen Van Nguyen (Inactive)
            Reporter:
            Van.Nguyen Van Nguyen (Inactive)
            Account Executive:
            Kiyo Takahashi
            EDI Analyst 1:
            Van Nguyen (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - Not Specified
                Not Specified
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 7h
                7h