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  1. WORKTERRA
  2. WT-10102

ATC - Unable to turn on tiles in stage

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Environment:
      Stage
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Customization
    • Reported by:
      Support
    • Item State:
      Production Complete - Closed
    • Browser:
      IE 11
    • Sprint:
      WT Sprint 33-Bugs

      Description

      Hi, In stage as a partner, the site is not allowing me to turn on any tiles. When I select the tiles I want to appear and click on "save" the system does not register that I am clicking on the "save" button.

      User Robert Cubellis is also experiencing the same issue with this case. Could you please let us know why it can't be configured and also allow us to configure these tiles in stage?
      thanks,
      Robyn

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            Hide
            rakeshr Rakesh Roy (Inactive) added a comment -

            Hrishikesh DeshpandeSachin HingolePrasad PisePlease make sure this is tested tomorrow on priority and try to deploy on stage tomorrow itself as its affecting all client.

            Show
            rakeshr Rakesh Roy (Inactive) added a comment - Hrishikesh Deshpande Sachin Hingole Prasad Pise Please make sure this is tested tomorrow on priority and try to deploy on stage tomorrow itself as its affecting all client.
            Hide
            meghana.joshi Meghana Joshi (Inactive) added a comment -

            Verified above issue on LB through Partner , Admin and Employee Login from both side Dashboard Configuration and Configuring tiles from Dashboard on IE 11, IE 10. Chrome and FF

            Working Fine.

            CC - Sachin Hingole

            Show
            meghana.joshi Meghana Joshi (Inactive) added a comment - Verified above issue on LB through Partner , Admin and Employee Login from both side Dashboard Configuration and Configuring tiles from Dashboard on IE 11, IE 10. Chrome and FF Working Fine. CC - Sachin Hingole
            Hide
            meghana.joshi Meghana Joshi (Inactive) added a comment -

            Verified above issue on Stage - RSC For HSPL through Partner , Admin and Employee Login from both side Dashboard Configuration and Configuring tiles from Dashboard on IE 11, Chrome and FF

            Working Fine.

            CC - Sachin Hingole

            Show
            meghana.joshi Meghana Joshi (Inactive) added a comment - Verified above issue on Stage - RSC For HSPL through Partner , Admin and Employee Login from both side Dashboard Configuration and Configuring tiles from Dashboard on IE 11, Chrome and FF Working Fine. CC - Sachin Hingole
            Hide
            meghana.joshi Meghana Joshi (Inactive) added a comment -

            Hi Robyn Adkison,

            Verified above issue on Production - Ledcor for HSPL by Partner , Admin and Employee Login on IE 11 and Chrome Browsers.
            It is working Fine

            Kindly , Check from your side and close jira accordingly.

            CC - Sachin Hingole

            Thanks,
            [~meghana joshi]

            Show
            meghana.joshi Meghana Joshi (Inactive) added a comment - Hi Robyn Adkison , Verified above issue on Production - Ledcor for HSPL by Partner , Admin and Employee Login on IE 11 and Chrome Browsers. It is working Fine Kindly , Check from your side and close jira accordingly. CC - Sachin Hingole Thanks, [~meghana joshi]
            Hide
            Robyn.Adkison Robyn Adkison (Inactive) added a comment -

            Thanks [~meghana joshi]
            I was able to turn on the tiles in both stage and prod.

            thanks,
            Robyn

            Show
            Robyn.Adkison Robyn Adkison (Inactive) added a comment - Thanks [~meghana joshi] I was able to turn on the tiles in both stage and prod. thanks, Robyn

              People

              Assignee:
              Robyn.Adkison Robyn Adkison (Inactive)
              Reporter:
              Robyn.Adkison Robyn Adkison (Inactive)
              Developer:
              Jyotibala Pardeshi (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              8 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date:
                Pre-Prod Due Date:
                Production Due Date:
                Code Review Date:

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