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Type:
Support Activity
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Status:
Closed
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Priority:
Medium
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Resolution:
Done
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Affects Version/s:
None
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Fix Version/s:
None
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Hi Amnesh,
Yes I added an employee to WT which was not in production to test the Cigna SSO bridge. I did not get the same results that you showed us on the call with Austin. I did not receive a pop up at all. Please advise.
Thank you,
Arlette Johnson PHR, SHRM-PC, GBA, FPC | Account Executive, WORKTERRA
Employee Benefit Specialists, Inc.
PO Box 11657, Pleasanton, CA 94588
PH: 925-469-5224 | FAX: 925-460-3920 | arlette.johnson@ebsbenefits.com
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HI Arlette Johnson,
Can you please elaborate more on this? You added an employee in WT Stage? which is not in WT production?
We can discuss this over call to clear out any confusion. Please let us know availability of time at your end.
Thanks,
Amnesh Goel