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Type:
Support Activity
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Status: Closed
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Priority:
Medium
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: Platform
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Labels:None
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Support Task Type:Access Request
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Reported by:Support
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Module:Platform
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Severity:Simple
Hello,
Attached you will find a list of Partner/Brokers who need access to the PrimeHealthcare (no space) and MRTX. Also, the highlighted EEs need to have their access disabled. Please see the approval attached from Jen Leugers.
Hi Amber Love-Jones,
The login for both users seems to be disabled. I have enabled login for both. Please check.
CC: Traci Simpson
Hello Ashwin Wankhede,
Ms. Williams and Mr. Badillo advise that they still cant log in today. They may not be using correct login information. Please confirm that the usernames are as listed below:
Jaquana Williams Userid: Williamsj
Eric Badillo Userid: badilloe
Please confirm the passwords for both employees.
Thank you,
Amber
Both Jaquana Williams and Erik Badillo are now able to login to WT. Thank you!
Amber
Opening to resolve
Hello Ashwin Wankhede,
Please reset the logins and passwords for the following Partner/Broker users - they confirmed that they are stillunable to log in:
-Rights Given to - Jaquana Williams - Williamsj
-Rights Given to - Eric Badillo - Badilloe
Please reassign NEW user IDs and passwords to both of these employees a.s.a.p.
Please also confirm that both Ms. Williams and Mr. Badillo also have access to MRTX, Coshocton, EastLiverpool and Primehealthcare (no space)
Thank you,
Amber
Traci Simpson