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  1. WORKTERRA
  2. WT-10773

Global Level Standard Reports - Throws Server error on selecting all companies

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Stage
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Level:
      Partner
    • Module:
      BenAdmin - Report
    • Reported by:
      Harbinger
    • Item State:
      Production Complete - Closed
    • Issue Importance:
      Must Have

      Description

      Issues :

      Randomly, Getting server error on selecting all companies for Global Level Standard Report [ Any Report Type ]

      ErrorID : 0
      ErrorSource : ControllerAppTier.GetData->BenAdminControllerAppTier.GetData->ReportDetails.GetData->ReportDetails.GetReportListByCompanyIds
      ErrorMessage: SQL Server Network Interfaces: Error Locating Server/Instance Specified [xFFFFFFFF].
      StackTrace: at WORKTERRA.BenAdmin.BenAdminControllerAppTier.GetData(BenAdminControllerWebTierEntity objBenAdminControllerWebTierEntity)
      at WORKTERRA.ControllerAppTier.GetData(Int32 intProjectsId, String strInput)
      TargetSite: System.String GetData(ValueObjects.BenAdminControllerWebTierEntity)

      CC - Sachin Hingole Prasanna Karlekar

        Attachments

          Issue Links

            Activity

            meghana.joshi Meghana Joshi (Inactive) created issue -
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Field Original Value New Value
            Link This issue relates to WT-129 [ WT-129 ]
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            Hide
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) added a comment -

            3C's:

            Concern: Global Level Standard Reports - Throws Server error on selecting all companies
            Cause: Server name not considered before database name while form query. But on stage environment we have different companies database on different servers but it was trying to search database on same server.
            Correction: We have added server name while generate query so this will not throw exceptions now.

            Tested Scenarios:
            1. Select and deselect company functionality for multiple report type.

            Affected Files: This resolved under the main enhancement WT-129.

            Affected Areas: Global level reports.

            Note: Same issue will occur in case of any company is an active but database not available on mentioned server. Already discussed scenario with Ashwin Wankhede and according to them this case will handle at there side.

            CC: Prasanna Karlekar Sachin Hingole

            Show
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) added a comment - 3C's : Concern : Global Level Standard Reports - Throws Server error on selecting all companies Cause : Server name not considered before database name while form query. But on stage environment we have different companies database on different servers but it was trying to search database on same server. Correction : We have added server name while generate query so this will not throw exceptions now. Tested Scenarios : 1. Select and deselect company functionality for multiple report type. Affected Files : This resolved under the main enhancement WT-129 . Affected Areas : Global level reports. Note : Same issue will occur in case of any company is an active but database not available on mentioned server. Already discussed scenario with Ashwin Wankhede and according to them this case will handle at there side. CC: Prasanna Karlekar Sachin Hingole
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
            Assignee Parmeshwar Jumbad [ parmeshwar.jumbade ] Sachin Hingole [ sachin.hingole ]
            Hide
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) added a comment - - edited

            This is already deployed on stage along with WT-129. So need to check this on both environments (Stage/Production)

            Show
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) added a comment - - edited This is already deployed on stage along with WT-129 . So need to check this on both environments (Stage/Production)
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) Parent values: Stage QA(10202)Level 1 values: In Testing(10214)
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Assignee Sachin Hingole [ sachin.hingole ] Mahendra Mungase [ mahendra.mungase ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: In Testing(10214) Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)
            Hide
            mahendra.mungase Mahendra Mungase (Inactive) added a comment -

            We have regressed this issue on Stage and observed that issue does not exist.Hence marking ready for production

            Show
            mahendra.mungase Mahendra Mungase (Inactive) added a comment - We have regressed this issue on Stage and observed that issue does not exist.Hence marking ready for production
            rakeshr Rakesh Roy (Inactive) made changes -
            Production Due Date 26/Sep/2017
            rakeshr Rakesh Roy (Inactive) made changes -
            QA Mahendra Mungase [ mahendra.mungase ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Developer Parmeshwar Jumbad [ parmeshwar.jumbade ]
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Item State Parent values: Production QA(10203)Level 1 values: Production Deployed(10221) Parent values: Production QA(10203)Level 1 values: In Testing(10218)
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            Hide
            mahendra.mungase Mahendra Mungase (Inactive) added a comment -

            We have regressed this issue on Production and observed that issue does not exist.Hence marking production complete.

            Show
            mahendra.mungase Mahendra Mungase (Inactive) added a comment - We have regressed this issue on Production and observed that issue does not exist.Hence marking production complete.
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Item State Parent values: Production QA(10203)Level 1 values: In Testing(10218) Parent values: Production Complete(10222)Level 1 values: Closed(10223)
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Resolution Done [ 10000 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Resolution Done [ 10000 ] Fixed [ 1 ]
            Status Production Complete [ 10028 ] Closed [ 6 ]
            mahendra.mungase Mahendra Mungase (Inactive) logged work - 26/Sep/17 09:46 AM
            • Time Spent:
              0.25h
               

              Bug regression

            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            QA Estimates 2
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Remaining Estimate 0.75h [ 2700 ]
            Original Estimate 1h [ 3600 ]
            mahendra.mungase Mahendra Mungase (Inactive) made changes -
            Remaining Estimate 0.75h [ 2700 ] 0.5h [ 1800 ]
            Time Spent 0.25h [ 900 ]
            Worklog Id 82632 [ 82632 ]
            satyap Satya made changes -
            Environment_New Stage [ 18443 ]
            Transition Time In Source Status Execution Times
            Parmeshwar Jumbad (Inactive) made transition -
            Open In Development
            30d 1h 25m 1
            Sachin Hingole (Inactive) made transition -
            In Development In LB Testing
            18h 10m 1
            Mahendra Mungase (Inactive) made transition -
            In LB Testing Stage Testing
            5m 44s 1
            Mahendra Mungase (Inactive) made transition -
            Stage Testing In Production Testing
            4d 2h 19m 1
            Mahendra Mungase (Inactive) made transition -
            In Production Testing Production Complete
            8m 34s 1
            Mahendra Mungase (Inactive) made transition -
            Production Complete Closed
            4s 1

              People

              Assignee:
              mahendra.mungase Mahendra Mungase (Inactive)
              Reporter:
              meghana.joshi Meghana Joshi (Inactive)
              Developer:
              Parmeshwar Jumbad (Inactive)
              QA:
              Mahendra Mungase (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Production Due Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 1h
                  1h
                  Remaining:
                  Time Spent - 0.25h Remaining Estimate - 0.5h
                  0.5h
                  Logged:
                  Time Spent - 0.25h Remaining Estimate - 0.5h Time Not Required
                  0.25h