WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-10809

Quincy-September Invoice Adjusment showing prior to 8/1

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support Task Type:
      Data Correction
    • Reported by:
      Client
    • Module:
      BenAdmin - Report
    • Severity:
      Simple

      Description

      Hello,

      Per the client:

      Issue: ran the September invoice for Quincy and adjustments are appearing back further than August, we had all adjustments suppressed and began billing in August out of the system.

      I believe there should not be any adjustments appearing for any coverage until 8/1. Additionally, this seems to be happening every time we run an invoice for this client.

      Please correct by morning of August 24, 2017.

      Thank you,

      Kira Hamilton
      Debbie Kulling

        Attachments

          Activity

          Ascending order - Click to sort in descending order
          Kira.Hamilton Kira Hamilton (Inactive) created issue -
          rakeshr Rakesh Roy (Inactive) made changes -
          Field Original Value New Value
          Module Parent values: BenAdmin(10100) Parent values: BenAdmin(10100)Level 1 values: Report(10109)
          prasanna Prasanna Karlekar (Inactive) made changes -
          Assignee Prasanna Karlekar [ prasanna ] Jyoti Agrawal [ jyoti.agrawal ]
          jyoti.agrawal Jyoti Agrawal (Inactive) made changes -
          Status Open [ 1 ] In Development [ 10007 ]
          jyoti.agrawal Jyoti Agrawal (Inactive) made changes -
          Issue Type Bug [ 1 ] Support Activity [ 10301 ]
          Status In Development [ 10007 ] Open [ 1 ]
          Support Task Type Data Correction [ 11203 ]
          Workflow WT_Defects [ 50163 ] WT_Support [ 50182 ]
          jyoti.agrawal Jyoti Agrawal (Inactive) made changes -
          Status Open [ 1 ] In Progress [ 3 ]
          jyoti.agrawal Jyoti Agrawal (Inactive) made changes -
          Assignee Jyoti Agrawal [ jyoti.agrawal ] Kira Hamilton [ kira.hamilton ]
          jyoti.agrawal Jyoti Agrawal (Inactive) made changes -
          Resolution Fixed [ 1 ]
          Status In Progress [ 3 ] Resolved [ 5 ]
          jyoti.agrawal Jyoti Agrawal (Inactive) made changes -
          Remaining Estimate 0h [ 0 ]
          Time Spent 1h [ 3600 ]
          Worklog Id 75027 [ 75027 ]
          prasanna Prasanna Karlekar (Inactive) made changes -
          Time Spent 1h [ 3600 ] 1.25h [ 4500 ]
          Worklog Id 75608 [ 75608 ]
          jyoti.agrawal Jyoti Agrawal (Inactive) made changes -
          Link This issue relates to DEV-566 [ DEV-566 ]

            People

            Assignee:
            Kira.Hamilton Kira Hamilton (Inactive)
            Reporter:
            Kira.Hamilton Kira Hamilton (Inactive)
            Account Executive:
            Debbie Kulling
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - Not Specified
                Not Specified
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 1.25h
                1.25h