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Type:
Support Activity
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Status:
Resolved
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Priority:
High
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Resolution:
Duplicate
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Affects Version/s:
None
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Fix Version/s:
None
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Unum feeds for the following customers below are failing file transmission:
- CEI (Cupertino Electric) - /Home/ebsbenefits/Cupertino/GLTC/In
- Guide Dogs - /Home/ebsbenefits/GuideDogsfortheBlind/ISC/In
- Matt Construction - /Home/ebsbenefits/MattConstruction/ISC/In/
I spoke to Tim Rogers (TERogers@unum.com) and according to his logs, we are dropping the files on "/Home/ebsbenefits" folder which is not allowed instead of the folder highlighted in Red above.
Could we check on our logs to see what is causing the issue? Why we are not drilling through the designated folder to drop the file?
The email confirmation of the exported file is just showing "Permission Denied". See attached email.
No work has yet been logged on this issue.
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