WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-10971

Old session is not terminating when logged-in with multiple partner

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Platform
    • Labels:
      None
    • Environment:
      QA
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Level:
      Partner
    • Module:
      Platform
    • Reported by:
      Harbinger
    • Issue Importance:
      Q2
    • Browser:
      IE 10, Google Chrome, Mozilla Firefox

      Description

      environment: LB
      Login: Partner
      Partner credentials: partnerhspl123
      Password@1
      browser:Chrome and Mozilla firefox

      Steps:
      1.Open browser chrome.
      2.Login as partner on LB
      3.Open browser Mozilla firefox
      4.Login as partner on LB.
      5.Old session terminated popup open.click on Ok.
      6.Open first browser(Chrome) and perform any action.

      Actual result: Action done on first browser work properly.
      Expected result: Old session should be terminated.
      Refer attached screen shot

      Note-It's working properly on stage

      CC: Rakesh Roy Hrishikesh Deshpande Prasad Pise Jayshree Nagpure

        Attachments

        1. old session terminated.png
          339 kB
          Sanjana Jadhav
        2. old session terminate-partner.png
          791 kB
          Sanjana Jadhav

          Issue Links

          relates to

          Enhancement - An improvement or enhancement to an existing feature or task. WT-9886 Performance Engineering - In-memory session state

          • Low - Minor problem or easily worked around.
          • Closed

            Activity

            Ascending order - Click to sort in descending order
            Hide
            Permalink
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

            Same issue observed for below login:
            1.Broker
            2.CA
            3.Employee

            Thanks,
            Sanjana Jadhav.

            CC: Rakesh Roy Hrishikesh Deshpande Prasad Pise Sachin Hingole Jayshree Nagpure

            Show
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - Same issue observed for below login: 1.Broker 2.CA 3.Employee Thanks, Sanjana Jadhav. CC: Rakesh Roy Hrishikesh Deshpande Prasad Pise Sachin Hingole Jayshree Nagpure
            Hide
            Permalink
            roshan.deshmukh Roshan Deshmukh (Inactive) added a comment -

            Hi Sanjana Jadhav

            This issue due to State server it pointing to old server, Now we are pointing new sever
            After Recycling LB Servers this issue will be resolve.

            CC:Nandkumar Prabhakar Karlekar Prasad Pise

            Show
            roshan.deshmukh Roshan Deshmukh (Inactive) added a comment - Hi Sanjana Jadhav This issue due to State server it pointing to old server, Now we are pointing new sever After Recycling LB Servers this issue will be resolve. CC: Nandkumar Prabhakar Karlekar Prasad Pise
            Hide
            Permalink
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

            Verified for below login:
            1.Broker
            2.CA
            3.Employee
            4.Default employee login

            Working properly.Hence keep it On-Hold.

            Thanks,
            Sanjana Jadhav

            CC: Rakesh Roy Hrishikesh Deshpande Sachin Hingole

            Show
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - Verified for below login: 1.Broker 2.CA 3.Employee 4.Default employee login Working properly.Hence keep it On-Hold. Thanks, Sanjana Jadhav CC: Rakesh Roy Hrishikesh Deshpande Sachin Hingole
            Hide
            Permalink
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

            This issue resolved on LB.Not observed on stage and production.
            Hence closing this issue.

            CC: Rakesh Roy Hrishikesh Deshpande Prasad PiseSachin Hingole

            Thanks,
            Sanjana Jadhav

            Show
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - This issue resolved on LB.Not observed on stage and production. Hence closing this issue. CC: Rakesh Roy Hrishikesh Deshpande Prasad Pise Sachin Hingole Thanks, Sanjana Jadhav
            Hide
            Permalink
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

            Verified on production.
            This issue observe on production.Working properly on LB and stage.
            Issue observed on below login:
            1.Partner
            2.Broker
            3.CA

            PFA,

            CC: Rakesh Roy Hrishikesh Deshpande Prasad Pise Sachin Hingole

            Thanks,
            Sanjana Jadhav.

            Show
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - Verified on production. This issue observe on production.Working properly on LB and stage. Issue observed on below login: 1.Partner 2.Broker 3.CA PFA, CC: Rakesh Roy Hrishikesh Deshpande Prasad Pise Sachin Hingole Thanks, Sanjana Jadhav.
            Hide
            Permalink
            nandkumar Nandkumar Prabhakar Karlekar (Inactive) added a comment -

            Roshan Deshmukh

            Please look into this

            Show
            nandkumar Nandkumar Prabhakar Karlekar (Inactive) added a comment - Roshan Deshmukh Please look into this
            Hide
            Permalink
            roshan.deshmukh Roshan Deshmukh (Inactive) added a comment - - edited

            Hi Sanjana Jadhav

            Tried with Partner and employee can you please provide me exact scenario.

            CC:Nandkumar Prabhakar Karlekar

            Show
            roshan.deshmukh Roshan Deshmukh (Inactive) added a comment - - edited Hi Sanjana Jadhav Tried with Partner and employee can you please provide me exact scenario. CC: Nandkumar Prabhakar Karlekar
            Hide
            Permalink
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

            Hi Roshan Deshmukh

            Verified on azure for below login:
            1.Partner
            2.Broker
            3.Employee
            This issue is not reproducible now.Hence closing this issue.

            CC: Rakesh Roy Prasad Pise Hrishikesh Deshpande Sachin Hingole

            Thanks,
            Sanjana Jadhav.

            Show
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - Hi Roshan Deshmukh Verified on azure for below login: 1.Partner 2.Broker 3.Employee This issue is not reproducible now.Hence closing this issue. CC: Rakesh Roy Prasad Pise Hrishikesh Deshpande Sachin Hingole Thanks, Sanjana Jadhav.
            Hide
            Permalink
            roshan.deshmukh Roshan Deshmukh (Inactive) added a comment -

            hi Sanjana Jadhav

            You faced issue at the time Deployment of config, it partially pointing to 2008/16 asp state server .

            CC:Nandkumar Prabhakar Karlekar

            Show
            roshan.deshmukh Roshan Deshmukh (Inactive) added a comment - hi Sanjana Jadhav You faced issue at the time Deployment of config, it partially pointing to 2008/16 asp state server . CC: Nandkumar Prabhakar Karlekar

              People

              Assignee:
              sanjana.jadhav Sanjana Jadhav (Inactive)
              Reporter:
              sanjana.jadhav Sanjana Jadhav (Inactive)
              Developer:
              Vishal Bajad (Inactive)
              QA:
              Sanjana Jadhav (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 12h
                  12h
                  Remaining:
                  Time Spent - 5.25h Remaining Estimate - 6.75h
                  6.75h
                  Logged:
                  Time Spent - 5.25h Remaining Estimate - 6.75h
                  5.25h