WORKTERRAProject Type: software

WORKTERRA

Uploaded image for project: 'WORKTERRA'
  1. WORKTERRA
  2. WT-10971

Old session is not terminating when logged-in with multiple partner

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Platform
    • Labels:
      None
    • Environment:
      QA
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Level:
      Partner
    • Module:
      Platform
    • Reported by:
      Harbinger
    • Issue Importance:
      Q2
    • Browser:
      IE 10, Google Chrome, Mozilla Firefox

      Description

      environment: LB
      Login: Partner
      Partner credentials: partnerhspl123
      Password@1
      browser:Chrome and Mozilla firefox

      Steps:
      1.Open browser chrome.
      2.Login as partner on LB
      3.Open browser Mozilla firefox
      4.Login as partner on LB.
      5.Old session terminated popup open.click on Ok.
      6.Open first browser(Chrome) and perform any action.

      Actual result: Action done on first browser work properly.
      Expected result: Old session should be terminated.
      Refer attached screen shot

      Note-It's working properly on stage

      CC: Rakesh Roy Hrishikesh Deshpande Prasad Pise Jayshree Nagpure

        Attachments

          Issue Links

          relates to

          Enhancement - An improvement or enhancement to an existing feature or task. WT-9886 Performance Engineering - In-memory session state

          • Low - Minor problem or easily worked around.
          • Closed

            Activity

            Ascending order - Click to sort in descending order
            sanjana.jadhav Sanjana Jadhav (Inactive) created issue -
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Field Original Value New Value
            Link This issue relates to WT-10727 [ WT-10727 ]
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Description environment: LB
            Login:Partner
            Partner credentials: partnerhspl123
                                          Password@1
            browser:Chrome and Mozilla firefox

            Steps:
            1.Open browser chrome.
            2.Login as partner on LB
            3.Open browser Mozilla firefox
            4.Login as partner on LB.
            5.Old session terminated popup open.click on Ok.
            6.Open first browser(Chrome) and perform any action.

            Actual result: Action done on first browser work properly.
            Expected result: Old session should be terminated.
            Refer attached screen shot

            Note-It's working properly on stage             		environment: LB
            Login:Partner
            Partner credentials: partnerhspl123
                                          Password@1
            browser:Chrome and Mozilla firefox

            Steps:
            1.Open browser chrome.
            2.Login as partner on LB
            3.Open browser Mozilla firefox
            4.Login as partner on LB.
            5.Old session terminated popup open.click on Ok.
            6.Open first browser(Chrome) and perform any action.

            Actual result: Action done on first browser work properly.
            Expected result: Old session should be terminated.
            Refer attached screen shot

            Note-It's working properly on stage

            CC: [~rakeshr] [~hrishikesh.deshpande] [~prasadp] [~jayshree.nagpure]
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Description environment: LB
            Login:Partner
            Partner credentials: partnerhspl123
                                          Password@1
            browser:Chrome and Mozilla firefox

            Steps:
            1.Open browser chrome.
            2.Login as partner on LB
            3.Open browser Mozilla firefox
            4.Login as partner on LB.
            5.Old session terminated popup open.click on Ok.
            6.Open first browser(Chrome) and perform any action.

            Actual result: Action done on first browser work properly.
            Expected result: Old session should be terminated.
            Refer attached screen shot

            Note-It's working properly on stage

            CC: [~rakeshr] [~hrishikesh.deshpande] [~prasadp] [~jayshree.nagpure]             		environment: LB
            Login: Partner
            Partner credentials: partnerhspl123
                                          Password@1
            browser:Chrome and Mozilla firefox

            Steps:
            1.Open browser chrome.
            2.Login as partner on LB
            3.Open browser Mozilla firefox
            4.Login as partner on LB.
            5.Old session terminated popup open.click on Ok.
            6.Open first browser(Chrome) and perform any action.

            Actual result: Action done on first browser work properly.
            Expected result: Old session should be terminated.
            Refer attached screen shot

            Note-It's working properly on stage

            CC: [~rakeshr] [~hrishikesh.deshpande] [~prasadp] [~jayshree.nagpure]
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Assignee Vishal Bajad [ vishal.bajad ] Roshan Deshmukh [ roshan.deshmukh ]
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Link This issue relates to WT-9886 [ WT-9886 ]
            Hide
            Permalink
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

            Same issue observed for below login:
            1.Broker
            2.CA
            3.Employee

            Thanks,
            Sanjana Jadhav.

            CC: Rakesh Roy Hrishikesh Deshpande Prasad Pise Sachin Hingole Jayshree Nagpure

            Show
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - Same issue observed for below login: 1.Broker 2.CA 3.Employee Thanks, Sanjana Jadhav. CC: Rakesh Roy Hrishikesh Deshpande Prasad Pise Sachin Hingole Jayshree Nagpure
            roshan.deshmukh Roshan Deshmukh (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            Hide
            Permalink
            roshan.deshmukh Roshan Deshmukh (Inactive) added a comment -

            Hi Sanjana Jadhav

            This issue due to State server it pointing to old server, Now we are pointing new sever
            After Recycling LB Servers this issue will be resolve.

            CC:Nandkumar Prabhakar Karlekar Prasad Pise

            Show
            roshan.deshmukh Roshan Deshmukh (Inactive) added a comment - Hi Sanjana Jadhav This issue due to State server it pointing to old server, Now we are pointing new sever After Recycling LB Servers this issue will be resolve. CC: Nandkumar Prabhakar Karlekar Prasad Pise
            roshan.deshmukh Roshan Deshmukh (Inactive) made changes -
            Assignee Roshan Deshmukh [ roshan.deshmukh ] Sanjana Jadhav [ sanjana.jadhav ]
            roshan.deshmukh Roshan Deshmukh (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            Permalink
            roshan.deshmukh Roshan Deshmukh (Inactive) logged work - 07/Sep/17 11:58 AM
            • Time Spent:
              5h
               

              Test all scenario on local issue not reproduce

            roshan.deshmukh Roshan Deshmukh (Inactive) made changes -
            Remaining Estimate 12h [ 43200 ]
            Original Estimate 12h [ 43200 ]
            roshan.deshmukh Roshan Deshmukh (Inactive) made changes -
            Remaining Estimate 12h [ 43200 ] 7h [ 25200 ]
            Time Spent 5h [ 18000 ]
            Worklog Id 77376 [ 77376 ]
            Hide
            Permalink
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

            Verified for below login:
            1.Broker
            2.CA
            3.Employee
            4.Default employee login

            Working properly.Hence keep it On-Hold.

            Thanks,
            Sanjana Jadhav

            CC: Rakesh Roy Hrishikesh Deshpande Sachin Hingole

            Show
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - Verified for below login: 1.Broker 2.CA 3.Employee 4.Default employee login Working properly.Hence keep it On-Hold. Thanks, Sanjana Jadhav CC: Rakesh Roy Hrishikesh Deshpande Sachin Hingole
            Hide
            Permalink
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

            This issue resolved on LB.Not observed on stage and production.
            Hence closing this issue.

            CC: Rakesh Roy Hrishikesh Deshpande Prasad PiseSachin Hingole

            Thanks,
            Sanjana Jadhav

            Show
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - This issue resolved on LB.Not observed on stage and production. Hence closing this issue. CC: Rakesh Roy Hrishikesh Deshpande Prasad Pise Sachin Hingole Thanks, Sanjana Jadhav
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Resolution Done [ 10000 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Resolution Done [ 10000 ] Fixed [ 1 ]
            Status Production Complete [ 10028 ] Closed [ 6 ]
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Attachment old session terminate-partner.png [ 62709 ]
            Hide
            Permalink
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

            Verified on production.
            This issue observe on production.Working properly on LB and stage.
            Issue observed on below login:
            1.Partner
            2.Broker
            3.CA

            PFA,

            CC: Rakesh Roy Hrishikesh Deshpande Prasad Pise Sachin Hingole

            Thanks,
            Sanjana Jadhav.

            Show
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - Verified on production. This issue observe on production.Working properly on LB and stage. Issue observed on below login: 1.Partner 2.Broker 3.CA PFA, CC: Rakesh Roy Hrishikesh Deshpande Prasad Pise Sachin Hingole Thanks, Sanjana Jadhav.
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Status Closed [ 6 ] Reopen in Production [ 10027 ]
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Assignee Sanjana Jadhav [ sanjana.jadhav ] Roshan Deshmukh [ roshan.deshmukh ]
            Permalink
            jayshree.nagpure Jayshree Nagpure (Inactive) logged work - 26/Sep/17 12:21 PM
            • Time Spent:
              0.25h
               

              Discussion with Sanjana

            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Remaining Estimate 7h [ 25200 ] 6.75h [ 24300 ]
            Time Spent 5h [ 18000 ] 5.25h [ 18900 ]
            Worklog Id 81567 [ 81567 ]
            Hide
            Permalink
            nandkumar Nandkumar Prabhakar Karlekar (Inactive) added a comment -

            Roshan Deshmukh

            Please look into this

            Show
            nandkumar Nandkumar Prabhakar Karlekar (Inactive) added a comment - Roshan Deshmukh Please look into this
            Hide
            Permalink
            roshan.deshmukh Roshan Deshmukh (Inactive) added a comment - - edited

            Hi Sanjana Jadhav

            Tried with Partner and employee can you please provide me exact scenario.

            CC:Nandkumar Prabhakar Karlekar

            Show
            roshan.deshmukh Roshan Deshmukh (Inactive) added a comment - - edited Hi Sanjana Jadhav Tried with Partner and employee can you please provide me exact scenario. CC: Nandkumar Prabhakar Karlekar
            roshan.deshmukh Roshan Deshmukh (Inactive) made changes -
            Assignee Roshan Deshmukh [ roshan.deshmukh ] Sanjana Jadhav [ sanjana.jadhav ]
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Link This issue relates to WT-10727 [ WT-10727 ]
            Hide
            Permalink
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

            Hi Roshan Deshmukh

            Verified on azure for below login:
            1.Partner
            2.Broker
            3.Employee
            This issue is not reproducible now.Hence closing this issue.

            CC: Rakesh Roy Prasad Pise Hrishikesh Deshpande Sachin Hingole

            Thanks,
            Sanjana Jadhav.

            Show
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - Hi Roshan Deshmukh Verified on azure for below login: 1.Partner 2.Broker 3.Employee This issue is not reproducible now.Hence closing this issue. CC: Rakesh Roy Prasad Pise Hrishikesh Deshpande Sachin Hingole Thanks, Sanjana Jadhav.
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Status Reopen in Production [ 10027 ] In Development [ 10007 ]
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Resolution Fixed [ 1 ] Done [ 10000 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            Hide
            Permalink
            roshan.deshmukh Roshan Deshmukh (Inactive) added a comment -

            hi Sanjana Jadhav

            You faced issue at the time Deployment of config, it partially pointing to 2008/16 asp state server .

            CC:Nandkumar Prabhakar Karlekar

            Show
            roshan.deshmukh Roshan Deshmukh (Inactive) added a comment - hi Sanjana Jadhav You faced issue at the time Deployment of config, it partially pointing to 2008/16 asp state server . CC: Nandkumar Prabhakar Karlekar
            sanjana.jadhav Sanjana Jadhav (Inactive) made changes -
            Resolution Done [ 10000 ] Fixed [ 1 ]
            Status Production Complete [ 10028 ] Closed [ 6 ]
            satyap Satya made changes -
            Environment_New LB [ 18444 ]
            Transition Time In Source Status Execution Times
            Roshan Deshmukh (Inactive) made transition -
            Open In Development
            		1d 1h 4m 1
            Sanjana Jadhav (Inactive) made transition -
            Closed Reopen in Production
            		8d 38m 1
            Sanjana Jadhav (Inactive) made transition -
            Reopen in Production In Development
            		2d 3h 11m 1
            Sanjana Jadhav (Inactive) made transition -
            In Development In LB Testing
            		12m 42s 2
            Sanjana Jadhav (Inactive) made transition -
            In LB Testing Stage Testing
            		10d 21h 18m 2
            Sanjana Jadhav (Inactive) made transition -
            Stage Testing In Production Testing
            		11s 2
            Sanjana Jadhav (Inactive) made transition -
            In Production Testing Production Complete
            		2m 5s 2
            Sanjana Jadhav (Inactive) made transition -
            Production Complete Closed
            		17h 53m 2

              People

              Assignee:
              sanjana.jadhav Sanjana Jadhav (Inactive)
              Reporter:
              sanjana.jadhav Sanjana Jadhav (Inactive)
              Developer:
              Vishal Bajad (Inactive)
              QA:
              Sanjana Jadhav (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 12h
                  12h
                  Remaining:
                  Time Spent - 5.25h Remaining Estimate - 6.75h
                  6.75h
                  Logged:
                  Time Spent - 5.25h Remaining Estimate - 6.75h
                  5.25h