Uploaded image for project: 'WORKTERRA'
  1. WORKTERRA
  2. WT-11065

Charleys: Auto Enroll plans are not enrolling automatically

    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Stage
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Level:
      Employee
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Client
    • Company:
      Charleys Concrete
    • Item State:
      Production Complete - Closed
    • Sprint:
      WT Sprint 37 - Bugs

      Description

      Hi,
      we experienced an issue while testing. Subscriber entered manually are not getting auto enroll in the auto enroll plan(Basic life and Basic ADD) unless the record is imported or if we save a change on the demographic Page.

      For Instance:

      See screen shot
      Highlighted records were entered manually and didnt get auto enrolled.
      Panda test had demographic page updated and did get auto enrolled.
      Auto test is an example of imported record that was given benefit correctly.

      Could you please let us know 3cs?
      Thank you!
      Monika

      CC Robyn Adkison Jennifer Johnson Amanda Hagan Amannda Johnson Michelle Parker

        Attachments

        1. Add EE pop up.png
          Add EE pop up.png
          59 kB
        2. CS after changes.png
          CS after changes.png
          41 kB
        3. CS before changes.png
          CS before changes.png
          42 kB
        4. Enroll now.png
          Enroll now.png
          65 kB
        5. image-2017-09-12-17-35-06-835.png
          image-2017-09-12-17-35-06-835.png
          105 kB
        6. screenshot-1.png
          screenshot-1.png
          25 kB
        7. Server error.png
          Server error.png
          75 kB

          Activity

          Transition Time In Source Status Execution Times
          Umesh Kadam (Inactive) made transition -
          Open In Development
          6h 42m 1
          Rashmita Dudhe (Inactive) made transition -
          In Development In LB Testing
          13d 6h 28m 1
          Rakesh Roy (Inactive) made transition -
          In LB Testing Stage Testing
          22h 39m 1
          Rashmita Dudhe (Inactive) made transition -
          Stage Testing In Production Testing
          23h 41m 1
          Rashmita Dudhe (Inactive) made transition -
          In Production Testing Production Complete
          1m 4s 1
          Monika Demla (Inactive) made transition -
          Production Complete Closed
          25d 4h 7m 1

            People

            Assignee:
            Monika.Demla Monika Demla (Inactive)
            Reporter:
            Monika.Demla Monika Demla (Inactive)
            Developer:
            Snehal Shabade (Inactive)
            QA:
            Rashmita Dudhe (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            10 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:
              Dev Due Date:
              Code Review Date:

                Time Tracking

                Estimated:
                Original Estimate - 0h
                0h
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 33h
                33h