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  1. WORKTERRA
  2. WT-11228

Invoice management -> Incorrect self insured component billing in Invoice

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    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: Medium
    • Resolution: Cancelled
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support Task Type:
      Data Correction
    • Environment:
      Production
    • Reported by:
      Client
    • Module:
      BenAdmin - Report
    • Severity:
      Simple

      Description

      Per the client:
      Issue: I reviewed Karen Lesko’s billing on the October invoice for Hope.
      We billed:
      a.) CO Paid COBRA Aetna Dental- $53.52
      b.) CO Paid COBRA VSP Vision- $14.00
      c.) Company Paid COBRA Aetna Medical HRA- $41.67
      The Oct. invoice should show the total billed rate for each line of coverage. It is not showing the total for medical or vision.
      Dental is fine.
      The $41.67 for medical is just one component, but the total billed rate is $996.64.
      The $14.00 for vision isn’t one component, nor a sum of other components, the total billed rate is $15.54
      Please ask development to make this correction.
      Also, Since we already finalized October, I believe we would need to run November to see if adjustments appear, correct?-DEV, please advise.
      Thank you,
      Kira Hamilton

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              Assignee:
              Kira.Hamilton Kira Hamilton (Inactive)
              Reporter:
              jyoti.agrawal Jyoti Agrawal (Inactive)
              Account Executive:
              Kira Hamilton (Inactive)
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                Dates

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                Updated:
                Resolved:

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