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Type:
Support Activity
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Status: Resolved
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Priority:
Medium
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Resolution: Cancelled
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Affects Version/s: None
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Fix Version/s: None
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Component/s: None
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Labels:None
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Support Task Type:Data Correction
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Environment:Production
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Reported by:Client
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Module:BenAdmin - Report
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Severity:Simple
Per the client:
Issue: I reviewed Karen Lesko’s billing on the October invoice for Hope.
We billed:
a.) CO Paid COBRA Aetna Dental- $53.52
b.) CO Paid COBRA VSP Vision- $14.00
c.) Company Paid COBRA Aetna Medical HRA- $41.67
The Oct. invoice should show the total billed rate for each line of coverage. It is not showing the total for medical or vision.
Dental is fine.
The $41.67 for medical is just one component, but the total billed rate is $996.64.
The $14.00 for vision isn’t one component, nor a sum of other components, the total billed rate is $15.54
Please ask development to make this correction.
Also, Since we already finalized October, I believe we would need to run November to see if adjustments appear, correct?-DEV, please advise.
Thank you,
Kira Hamilton
- relates to
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WT-11007 COSB-Retiree Billing Issue
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- Closed
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