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  1. WORKTERRA
  2. WT-11390

SSO>TexasLife>"You are outside the enrollment period.." message is displaying at TexasLife side, hence employee is not able to enroll

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Environment:
      Stage
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Level:
      Employee
    • Module:
      BenAdmin - SSO
    • Reported by:
      Harbinger
    • Company:
      Symphony
    • Item State:
      Production Complete - Closed
    • Issue Importance:
      Q2
    • Browser:
      IE 11

      Description

      Env - Stage
      Company under test - Symphony for HSPL
      1] Login as a employee to the application.
      2] While traversing New Hire flow, click on "Enroll" button for TexasLife plan, employee get redirected to "TexasLife SSO" window.
      3] Click on "Next" button on the first page.

      Actual Result:
      On "Summary of Benefits" page "You are outside the enrollment period.." message is displaying below that "Waived Benefit" text is displaying, due to this employee is not able to enroll in plan. We have verified it for 3-4 existing employees and 3-4 new employees with different hiredate and enrollment date, but in all scenarios we are facing same issue.

      Expected Result:
      Employee should be able to enroll in TexasLife plan.
      Refer attached screenshot for more details.

      Cc: Santosh Balid, Jaideep Vinchurkar, WT-Admin, Samir, Prasad Pise

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              Assignee:
              kunal.kedari Kunal Kedari (Inactive)
              Reporter:
              kunal.kedari Kunal Kedari (Inactive)
              Developer:
              Aditya Vishwakarma (Inactive)
              QA:
              Kunal Kedari (Inactive)
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                Dates

                Created:
                Updated:
                Resolved: