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Type:
Bug
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Status: Closed
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Priority:
Critical
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: None
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Labels:None
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Environment:Stage
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Bug Type:Functional
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Bug Severity:Medium
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Level:Employee
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Module:BenAdmin - SSO
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Reported by:Harbinger
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Company:Symphony
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Item State:Production Complete - Closed
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Issue Importance:Q2
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Browser:IE 11
Env - Stage
Company under test - Symphony for HSPL
1] Login as a employee to the application.
2] While traversing New Hire flow, click on "Enroll" button for TexasLife plan, employee get redirected to "TexasLife SSO" window.
3] Click on "Next" button on the first page.
Actual Result:
On "Summary of Benefits" page "You are outside the enrollment period.." message is displaying below that "Waived Benefit" text is displaying, due to this employee is not able to enroll in plan. We have verified it for 3-4 existing employees and 3-4 new employees with different hiredate and enrollment date, but in all scenarios we are facing same issue.
Expected Result:
Employee should be able to enroll in TexasLife plan.
Refer attached screenshot for more details.
Cc: Santosh Balid, Jaideep Vinchurkar, Satya, Samir, Prasad Pise
- relates to
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WT-9613 TexasLife SSO Enrollment Service Integration
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- Closed
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Kunal Kedari (Inactive)
created issue -
| Field | Original Value | New Value |
|---|---|---|
| Status | Open [ 1 ] | In Development [ 10007 ] |
| Status | In Development [ 10007 ] | Local Testing [ 10200 ] |
| Status | Local Testing [ 10200 ] | Stage Testing [ 10201 ] |
| Bug Severity | Blocker [ 16700 ] |
| Assignee | Aditya Vishwakarma [ aditya.vishwakarma ] | Kunal Kedari [ kunal.kedari ] |
We have verified this issue on Stage, now "Your are outside of Enrollment Period..." message is not displaying. Marking it as ready for Production.
Kunal Kedari (Inactive)
added a comment - We have verified this issue on Stage, now "Your are outside of Enrollment Period..." message is not displaying. Marking it as ready for Production. Kunal Kedari (Inactive)
made changes -
| Item State | Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) |
Kunal Kedari (Inactive)
made changes -
Kunal Kedari (Inactive)
made changes -
| Item State | Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) | Parent values: Production QA(10203)Level 1 values: In Testing(10218) |
Kunal Kedari (Inactive)
made changes -
| Status | Stage Testing [ 10201 ] | Production Testing [ 10202 ] |
We have verified this issue on Production, now "Your are outside of Enrollment Period..." message is not displaying. Closing the issue.
Kunal Kedari (Inactive)
added a comment - We have verified this issue on Production, now "Your are outside of Enrollment Period..." message is not displaying. Closing the issue. Kunal Kedari (Inactive)
made changes -
| Item State | Parent values: Production QA(10203)Level 1 values: In Testing(10218) | Parent values: Production Complete(10222)Level 1 values: Closed(10223) |
Kunal Kedari (Inactive)
made changes -
| Resolution | Fixed [ 1 ] | |
| Status | Production Testing [ 10202 ] | Production Complete [ 10028 ] |
Kunal Kedari (Inactive)
made changes -
| Status | Production Complete [ 10028 ] | Closed [ 6 ] |
| Bug Severity | Medium [ 16702 ] | |
| Company | Symphony [ 13652 ] | |
| Environment_New | Stage [ 18443 ] |
| Transition | Time In Source Status | Execution Times |
|---|
|
19h 53m | 1 |
|
5s | 1 |
|
4s | 1 |
Kunal Kedari (Inactive)
made transition
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|
8d 3h 42m | 1 |
Kunal Kedari (Inactive)
made transition
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|
57s | 1 |
Kunal Kedari (Inactive)
made transition
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|
7s | 1 |
Kunal Kedari
This is due to Enrollment Period defined by TexasLife. I requested TexasLife to change yesterday and they are done. Please check again and confirm.