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  1. WORKTERRA
  2. WT-11420

SSO>TexasLife>Internal Server error at TexasLife side, after clicking on "See Options" button

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    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support Task Type:
      SSO Integration
    • Reported by:
      Harbinger
    • Company:
      All Clients/Multiple Clients
    • Module:
      BenAdmin - SSO
    • Issue Importance:
      Q2
    • Severity:
      Simple

      Description

      Env - Stage
      Company under test - Symphony for HSPL

      1] Login as a employee to the application.
      2] While traversing New Hire flow, click on "Enroll" button for TexasLife plan.
      3] Employee gets redirected to TexasLife Window.
      4] Click on NEXT button on second page.
      5] Click on "See Option" button on second page.

      Actual Result:
      An internal server error occurred and was logged.
      Expected Result:
      Error should not be display.
      Refer attached screenshot and error log for more details.

      Cc: Santosh Balid, Jaideep Vinchurkar, Prasad Pise, WT-Admin, Samir

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              Assignee:
              kunal.kedari Kunal Kedari (Inactive)
              Reporter:
              kunal.kedari Kunal Kedari (Inactive)
              Developer:
              Aditya Vishwakarma (Inactive)
              QA:
              Kunal Kedari (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Pre-Prod Due Date:
                Production Due Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 2h
                  2h
                  Remaining:
                  Time Spent - 0.5h Remaining Estimate - 1.5h
                  1.5h
                  Logged:
                  Time Spent - 0.5h Remaining Estimate - 1.5h
                  0.5h