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  1. WORKTERRA
  2. WT-11423

SSO>TexasLife-Portal>Internal Server error is displaying and employee not able to complete enrollment at TexasLife end

    Details

    • Type: Enhancement
    • Status: Closed
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Module:
      BenAdmin - SSO
    • Reported by:
      Harbinger
    • Item State:
      Production Complete - Closed
    • Issue Importance:
      Q2
    • Severity:
      Simple

      Description

      Env - Stage
      Company under test - Symphony for HSPL

      1] Login as a employee to the application.
      2] While traversing New Hire flow, click on "Enroll" button for TexasLife plan, employee get redirected to "TexasLife SSO" window.
      3] Click on "Next" button on the first page.
      4] On Next page Employee have to answer tobacco related questions.
      5] Select radio button "Yes" or "No", click on Next button.

      Actual Result:
      "An internal server error...."
      Expected Result:
      Error should not be display.
      Refer attached screenshot for more details.

      Cc: Santosh Balid, Jaideep Vinchurkar, Satya, Samir, Prasad Pise

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            Activity

            Transition Time In Source Status Execution Times
            Aditya Vishwakarma (Inactive) made transition -
            Open In Progress
            5d 20h 47m 1
            Aditya Vishwakarma (Inactive) made transition -
            In Progress Waiting for Customer Input
            38s 1
            Aditya Vishwakarma (Inactive) made transition -
            Waiting for Customer Input In Progress
            2d 3h 14m 1
            Aditya Vishwakarma (Inactive) made transition -
            In Progress Dev Analysis
            1m 32s 1
            Aditya Vishwakarma (Inactive) made transition -
            Dev Analysis New Request
            1m 54s 1
            Aditya Vishwakarma (Inactive) made transition -
            New Request Pending for Approval
            11s 1
            Aditya Vishwakarma (Inactive) made transition -
            Pending for Approval Approved for Development
            3s 1
            Aditya Vishwakarma (Inactive) made transition -
            Approved for Development In Development
            2s 1
            Kunal Kedari (Inactive) made transition -
            In Production Testing Reopen in Production
            3s 1
            Kunal Kedari (Inactive) made transition -
            Reopen in Production In Development
            4d 4h 41m 1
            Kunal Kedari (Inactive) made transition -
            In Development In LB Testing
            8s 2
            Kunal Kedari (Inactive) made transition -
            In LB Testing Pending for Stage Approval
            8s 2
            Kunal Kedari (Inactive) made transition -
            Pending for Stage Approval Approved for Stage
            7s 2
            Kunal Kedari (Inactive) made transition -
            Approved for Stage Stage Testing
            6s 2
            Kunal Kedari (Inactive) made transition -
            Stage Testing Pending for Production Approval
            10s 2
            Kunal Kedari (Inactive) made transition -
            Pending for Production Approval Approved for production
            7s 2
            Kunal Kedari (Inactive) made transition -
            Approved for production In Production Testing
            26m 50s 2
            Kunal Kedari (Inactive) made transition -
            In Production Testing Production Complete
            9s 1
            Kunal Kedari (Inactive) made transition -
            Production Complete Closed
            3s 1

              People

              Assignee:
              kunal.kedari Kunal Kedari (Inactive)
              Reporter:
              kunal.kedari Kunal Kedari (Inactive)
              Developer:
              Aditya Vishwakarma (Inactive)
              QA:
              Kunal Kedari (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: