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  1. WORKTERRA
  2. WT-11486

Server error gets displayed on click of "Export To PDF" button in Employee Plan Eligibility Report.

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    Details

    • Type: Bug
    • Status: Open
    • Priority: Medium
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
    • Environment:
      Stage
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Level:
      Employee
    • Module:
      BenAdmin - Report
    • Reported by:
      Harbinger

      Description

      Company - COSB
      This issue is observed in Company Move testing on Stage. (OE-357)
      Prerequisite:
      Create New Employee.

      Replication Steps:
      1. Login with employee
      2. Traverse the entire self serve mode.
      3. Reach on Dashboard
      4. Go to Reports -> Employee Plan Eligibility Report
      5. Select the Effective Date as 'New Hire Enrollment'
      6. Click on Export to PDF button.
      7. Check for Server Error displayed.

      Error LOG

      Exception : Cannot bulk load because the file "\\192.168.31.21\WorkTerra\Temp\Reports\BulkInsert_mvtne0speuebl5adymywemob.txt" could not be opened. Operating system error code 5(Access is denied.).
      App Error Log : ControllerAppTier.Save->BenAdminControllerAppTier.Save->AdminUser.Save->EligibilityReason.FetchCheckEligibilityForPlanDesign->EligibilityReason.UpdateDatabase
      Employee ID : 92331
      Action Name : EmployeePlanEligibilityReport
      Model : System.Web.Mvc.HandleErrorInfo
      Controller : Report
      Web Error Log : at WORKTERRA.BenAdmin.BenAdminControllerWebTier.Save(ObjectType I_objectType, Object objInputObject, Object I_context, Boolean I_mode)
      at WORKTERRA.BenAdmin.Areas.Report.Models.EmployeePlanEligibilityReport.CheckEligibility()
      at WORKTERRA.BenAdmin.Areas.Report.Models.EmployeePlanEligibilityReport.View()
      at WORKTERRA.BenAdmin.Areas.Report.Controllers.ReportController.EmployeePlanEligibilityReport(EmployeePlanEligibilityReport objEmployeePlanEligibilityReport)
      at lambda_method(Closure , ControllerBase , Object[] )
      at System.Web.Mvc.ActionMethodDispatcher.Execute(ControllerBase controller, Object[] parameters)
      at System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary`2 parameters)
      at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2 parameters)
      at System.Web.Mvc.ControllerActionInvoker.<>c_DisplayClass15.b_12()
      at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation)
      at System.Web.Mvc.ControllerActionInvoker.<>c_DisplayClass15.<>cDisplayClass17.b_14()
      at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation)
      at System.Web.Mvc.ControllerActionInvoker.<>c_DisplayClass15.<>cDisplayClass17.b_14()
      at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodWithFilters(ControllerContext controllerContext, IList`1 filters, ActionDescriptor actionDescriptor, IDictionary`2 parameters)
      at System.Web.Mvc.ControllerActionInvoker.InvokeAction(ControllerContext controllerContext, String actionName)

      CC: WT-AdminRakesh RoyHrishikesh DeshpandeSamir

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            People

            Assignee:
            amruta.lohiya Amruta Lohiya
            Reporter:
            prasadp Prasad Pise (Inactive)
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              Dates

              Created:
              Updated: