WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-11503

Server Error On Enroll Now Screen

    Details

    • Type: Enhancement
    • Status: Resolution Setting
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Environment:
      Production
    • Module:
      Exchange
    • Reported by:
      Client
    • Company:
      COSB
    • Item State:
      LB QA - Ready for Stage
    • Severity:
      Simple

      Description

      Please follow below steps to reproduce this issue:-

      1. You will need to turn on the recommendation engine on Employee Data Screen.
      2. Create Employee and Login as employee
      3. Go to Recommended Plan Screen check medical plan
      4. Log out Employee
      5. Login as Partner and Search employee
      6. Click on Enroll Now Menu
      7. Select Medical Benefit (Server Error)

      Thanks,
      Avnish Y

      CC-- Amruta Lohiya,Satya

        Attachments

          Issue Links

          blocks

          Bug - A problem which impairs or prevents the functions of the product. WT-11550 Server Error when clicking on plan description.

          • High - Serious problem that could block progress.
          • Resolution Setting
          is blocked by

          Bug - A problem which impairs or prevents the functions of the product. WT-11549 Employee SS Mode-> Server Error on Questionnaire page

          • Medium - Has the potential to affect progress.
          • Closed
          relates to

          Support Activity - Support Activity WT-11458 COSB Recommendation Engine Not working

          • High - Serious problem that could block progress.
          • Closed

            Activity

            Ascending order - Click to sort in descending order
            Hide
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            rakeshr Rakesh Roy (Inactive) added a comment -

            Avnish Yadav Please update 3 C's.

            Show
            rakeshr Rakesh Roy (Inactive) added a comment - Avnish Yadav Please update 3 C's.
            Hide
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            avnish.yadav Avnish Yadav (Inactive) added a comment - - edited

            Hi Rakesh Roy,

            Please refer below 3'C of this issue

            Concern:- Server Error On Enroll Now Screen
            Cause:- One condition missing in 'ExRecommendationEngine.vb' because of this system fetching duplicate records from database.
            Correction:- We have fixed this issue in code.

            Thanks,
            Avnish Y

            Show
            avnish.yadav Avnish Yadav (Inactive) added a comment - - edited Hi Rakesh Roy , Please refer below 3'C of this issue Concern:- Server Error On Enroll Now Screen Cause:- One condition missing in 'ExRecommendationEngine.vb' because of this system fetching duplicate records from database. Correction:- We have fixed this issue in code. Thanks, Avnish Y
            Hide
            Permalink
            prasadp Prasad Pise (Inactive) added a comment -

            CC: Hrishikesh DeshpandeSachin HingoleRakesh Roy

            Show
            prasadp Prasad Pise (Inactive) added a comment - CC: Hrishikesh Deshpande Sachin Hingole Rakesh Roy
            Hide
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            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - - edited

            Hi Avnish Yadav,

            Verified on LB
            Company - QA Je dunn for hspl

            Verified below scenario :
            1)EDS -> User election recommendation -> Yes
            2)Enroll now screen by partner login - Working fine
            3)Employee enrollment in Plan -> Pass
            4)Login with Employee, traverse the SS mode, but getting error on questionnaire page co could not traverse to recommended plan page, Please refer jira WT-11549

            As you mentioned in employee workflow, need to verify recommended plan page, but its blocked due to WT-11549.
            Please assign this jira to me when linked jira will be fixed

            Thanks,
            Jayshree

            cc : Rakesh Roy Prasad Pise

            Show
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - - edited Hi Avnish Yadav , Verified on LB Company - QA Je dunn for hspl Verified below scenario : 1)EDS -> User election recommendation -> Yes 2)Enroll now screen by partner login - Working fine 3)Employee enrollment in Plan -> Pass 4)Login with Employee, traverse the SS mode, but getting error on questionnaire page co could not traverse to recommended plan page, Please refer jira WT-11549 As you mentioned in employee workflow, need to verify recommended plan page, but its blocked due to WT-11549 . Please assign this jira to me when linked jira will be fixed Thanks, Jayshree cc : Rakesh Roy Prasad Pise
            Hide
            Permalink
            avnish.yadav Avnish Yadav (Inactive) added a comment -

            Hi Jayshree Nagpure,

            As per our discussion please apply theme to your LB company.

            Thanks,
            Avnish Y

            CC-- Rakesh Roy,Prasad Pise

            Show
            avnish.yadav Avnish Yadav (Inactive) added a comment - Hi Jayshree Nagpure , As per our discussion please apply theme to your LB company. Thanks, Avnish Y CC-- Rakesh Roy , Prasad Pise
            Hide
            Permalink
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

            Hi Avnish Yadav,

            Verified on Lb
            Company - QA CAISO

            Theme is not getting applied on LB, Even after saving theme
            Error is throwing while traversing to questionnaire Page.

            Thanks,
            Jayshree

            cc : Rakesh Roy Prasad Pise

            Show
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Hi Avnish Yadav , Verified on Lb Company - QA CAISO Theme is not getting applied on LB, Even after saving theme Error is throwing while traversing to questionnaire Page. Thanks, Jayshree cc : Rakesh Roy Prasad Pise
            Hide
            Permalink
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

            Hi Jaideep Vinchurkar,

            As discussed with Avnish Yadav, assigning this issue to you.

            Thanks,
            Jayshree

            cc : Rakesh Roy Prasad Pise Avnish Yadav Jaideep Vinchurkar

            Show
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Hi Jaideep Vinchurkar , As discussed with Avnish Yadav , assigning this issue to you. Thanks, Jayshree cc : Rakesh Roy Prasad Pise Avnish Yadav Jaideep Vinchurkar
            Hide
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            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment -

            Please let me know if you can look into this

            Show
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment - Please let me know if you can look into this
            Hide
            Permalink
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

            Verified on LB
            Company - QA Je dunn for hspl

            Verified below scenario :
            1)EDS -> User election recommendation -> Yes
            2)Enroll now screen by partner login - Working fine
            3)Employee enrollment in Plan -> Pass
            4)Login with Employee, traverse the SS mode, Enroll ow screen - Pass

            All scenario's working fine

            Marking item state as Ready for Stage

            Thanks,
            Jayshree

            cc : Rakesh Roy Prasad Pise

            Show
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Verified on LB Company - QA Je dunn for hspl Verified below scenario : 1)EDS -> User election recommendation -> Yes 2)Enroll now screen by partner login - Working fine 3)Employee enrollment in Plan -> Pass 4)Login with Employee, traverse the SS mode, Enroll ow screen - Pass All scenario's working fine Marking item state as Ready for Stage Thanks, Jayshree cc : Rakesh Roy Prasad Pise
            Hide
            Permalink
            Jennifer.Reed Jennifer Reed (Inactive) added a comment -

            Satya Per Nagini's conversation with Dave - this needs to be converted to an enhancement. This will be a part of the recommendation engine epic.
            I will convert, but want to make sure we include this in our move to WD.

            Show
            Jennifer.Reed Jennifer Reed (Inactive) added a comment - Satya Per Nagini's conversation with Dave - this needs to be converted to an enhancement. This will be a part of the recommendation engine epic. I will convert, but want to make sure we include this in our move to WD.

              People

              Assignee:
              jayshree.nagpure Jayshree Nagpure (Inactive)
              Reporter:
              avnish.yadav Avnish Yadav (Inactive)
              Account Executive:
              Debbie Kulling
              Votes:
              0 Vote for this issue
              Watchers:
              6 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: