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  1. WORKTERRA
  2. WT-11503

Server Error On Enroll Now Screen

    Details

    • Type: Enhancement
    • Status: Resolution Setting
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Environment:
      Production
    • Module:
      Exchange
    • Reported by:
      Client
    • Company:
      COSB
    • Item State:
      LB QA - Ready for Stage
    • Severity:
      Simple

      Description

      Please follow below steps to reproduce this issue:-

      1. You will need to turn on the recommendation engine on Employee Data Screen.
      2. Create Employee and Login as employee
      3. Go to Recommended Plan Screen check medical plan
      4. Log out Employee
      5. Login as Partner and Search employee
      6. Click on Enroll Now Menu
      7. Select Medical Benefit (Server Error)

      Thanks,
      Avnish Y

      CC-- Amruta Lohiya,Satya

        Attachments

          Issue Links

            Activity

            avnish.yadav Avnish Yadav (Inactive) created issue -
            avnish.yadav Avnish Yadav (Inactive) made changes -
            Field Original Value New Value
            Status Open [ 1 ] In Development [ 10007 ]
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: In Progress(10206) Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
            Hide
            rakeshr Rakesh Roy (Inactive) added a comment -

            Avnish Yadav Please update 3 C's.

            Show
            rakeshr Rakesh Roy (Inactive) added a comment - Avnish Yadav Please update 3 C's.
            Hide
            avnish.yadav Avnish Yadav (Inactive) added a comment - - edited

            Hi Rakesh Roy,

            Please refer below 3'C of this issue

            Concern:- Server Error On Enroll Now Screen
            Cause:- One condition missing in 'ExRecommendationEngine.vb' because of this system fetching duplicate records from database.
            Correction:- We have fixed this issue in code.

            Thanks,
            Avnish Y

            Show
            avnish.yadav Avnish Yadav (Inactive) added a comment - - edited Hi Rakesh Roy , Please refer below 3'C of this issue Concern:- Server Error On Enroll Now Screen Cause:- One condition missing in 'ExRecommendationEngine.vb' because of this system fetching duplicate records from database. Correction:- We have fixed this issue in code. Thanks, Avnish Y
            avnish.yadav Avnish Yadav (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            avnish.yadav Avnish Yadav (Inactive) made changes -
            Assignee Avnish Yadav [ avnish.yadav ] Prasad Pise [ prasadp ]
            Show
            prasadp Prasad Pise (Inactive) added a comment - CC: Hrishikesh Deshpande Sachin Hingole Rakesh Roy
            prasadp Prasad Pise (Inactive) made changes -
            Assignee Prasad Pise [ prasadp ] Jayshree Nagpure [ jayshree.nagpure ]
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: LB QA(10201)Level 1 values: In Testing(10210)
            Hide
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - - edited

            Hi Avnish Yadav,

            Verified on LB
            Company - QA Je dunn for hspl

            Verified below scenario :
            1)EDS -> User election recommendation -> Yes
            2)Enroll now screen by partner login - Working fine
            3)Employee enrollment in Plan -> Pass
            4)Login with Employee, traverse the SS mode, but getting error on questionnaire page co could not traverse to recommended plan page, Please refer jira WT-11549

            As you mentioned in employee workflow, need to verify recommended plan page, but its blocked due to WT-11549.
            Please assign this jira to me when linked jira will be fixed

            Thanks,
            Jayshree

            cc : Rakesh Roy Prasad Pise

            Show
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - - edited Hi Avnish Yadav , Verified on LB Company - QA Je dunn for hspl Verified below scenario : 1)EDS -> User election recommendation -> Yes 2)Enroll now screen by partner login - Working fine 3)Employee enrollment in Plan -> Pass 4)Login with Employee, traverse the SS mode, but getting error on questionnaire page co could not traverse to recommended plan page, Please refer jira WT-11549 As you mentioned in employee workflow, need to verify recommended plan page, but its blocked due to WT-11549 . Please assign this jira to me when linked jira will be fixed Thanks, Jayshree cc : Rakesh Roy Prasad Pise
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Link This issue is blocked by WT-11549 [ WT-11549 ]
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Assignee Jayshree Nagpure [ jayshree.nagpure ] Avnish Yadav [ avnish.yadav ]
            avnish.yadav Avnish Yadav (Inactive) made changes -
            Link This issue relates to WT-11458 [ WT-11458 ]
            Hide
            avnish.yadav Avnish Yadav (Inactive) added a comment -

            Hi Jayshree Nagpure,

            As per our discussion please apply theme to your LB company.

            Thanks,
            Avnish Y

            CC-- Rakesh Roy,Prasad Pise

            Show
            avnish.yadav Avnish Yadav (Inactive) added a comment - Hi Jayshree Nagpure , As per our discussion please apply theme to your LB company. Thanks, Avnish Y CC-- Rakesh Roy , Prasad Pise
            avnish.yadav Avnish Yadav (Inactive) made changes -
            Assignee Avnish Yadav [ avnish.yadav ] Jayshree Nagpure [ jayshree.nagpure ]
            Hide
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

            Hi Avnish Yadav,

            Verified on Lb
            Company - QA CAISO

            Theme is not getting applied on LB, Even after saving theme
            Error is throwing while traversing to questionnaire Page.

            Thanks,
            Jayshree

            cc : Rakesh Roy Prasad Pise

            Show
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Hi Avnish Yadav , Verified on Lb Company - QA CAISO Theme is not getting applied on LB, Even after saving theme Error is throwing while traversing to questionnaire Page. Thanks, Jayshree cc : Rakesh Roy Prasad Pise
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Attachment LBCAiso.jpg [ 64195 ]
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: In Testing(10210) Parent values: LB QA(10201)Level 1 values: Re-open(10212)
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Assignee Jayshree Nagpure [ jayshree.nagpure ] Avnish Yadav [ avnish.yadav ]
            Hide
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

            Hi Jaideep Vinchurkar,

            As discussed with Avnish Yadav, assigning this issue to you.

            Thanks,
            Jayshree

            cc : Rakesh Roy Prasad Pise Avnish Yadav Jaideep Vinchurkar

            Show
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Hi Jaideep Vinchurkar , As discussed with Avnish Yadav , assigning this issue to you. Thanks, Jayshree cc : Rakesh Roy Prasad Pise Avnish Yadav Jaideep Vinchurkar
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Assignee Avnish Yadav [ avnish.yadav ] Jaideep Vinchurkar [ jaideep.vinchurkar ]
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Status Local Testing [ 10200 ] Reopen in Local [ 10018 ]
            Hide
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment -

            Please let me know if you can look into this

            Show
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment - Please let me know if you can look into this
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
            Assignee Jaideep Vinchurkar [ jaideep.vinchurkar ] Ashwin Wankhede [ ashwin.wankhede ]
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Link This issue blocks WT-11550 [ WT-11550 ]
            ashwin.wankhede Ashwin Wankhede (Inactive) made changes -
            Assignee Ashwin Wankhede [ ashwin.wankhede ] Khandu Kshirsagar [ khandu.kshirsagar ]
            avnish.yadav Avnish Yadav (Inactive) made changes -
            Assignee Khandu Kshirsagar [ khandu.kshirsagar ] Jayshree Nagpure [ jayshree.nagpure ]
            avnish.yadav Avnish Yadav (Inactive) made changes -
            Status Reopen in Local [ 10018 ] In Development [ 10007 ]
            avnish.yadav Avnish Yadav (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            Hide
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

            Verified on LB
            Company - QA Je dunn for hspl

            Verified below scenario :
            1)EDS -> User election recommendation -> Yes
            2)Enroll now screen by partner login - Working fine
            3)Employee enrollment in Plan -> Pass
            4)Login with Employee, traverse the SS mode, Enroll ow screen - Pass

            All scenario's working fine

            Marking item state as Ready for Stage

            Thanks,
            Jayshree

            cc : Rakesh Roy Prasad Pise

            Show
            jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Verified on LB Company - QA Je dunn for hspl Verified below scenario : 1)EDS -> User election recommendation -> Yes 2)Enroll now screen by partner login - Working fine 3)Employee enrollment in Plan -> Pass 4)Login with Employee, traverse the SS mode, Enroll ow screen - Pass All scenario's working fine Marking item state as Ready for Stage Thanks, Jayshree cc : Rakesh Roy Prasad Pise
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: Re-open(10212) Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)
            satyap Satya made changes -
            Environment_New Production [ 18442 ]
            gaurav.sodani Gaurav Sodani (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) Parent values: LB QA(10201)Level 1 values: On Hold(10211)
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: On Hold(10211) Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)
            Hide
            Jennifer.Reed Jennifer Reed (Inactive) added a comment -

            Satya Per Nagini's conversation with Dave - this needs to be converted to an enhancement. This will be a part of the recommendation engine epic.
            I will convert, but want to make sure we include this in our move to WD.

            Show
            Jennifer.Reed Jennifer Reed (Inactive) added a comment - Satya Per Nagini's conversation with Dave - this needs to be converted to an enhancement. This will be a part of the recommendation engine epic. I will convert, but want to make sure we include this in our move to WD.
            Jennifer.Reed Jennifer Reed (Inactive) made changes -
            Environment_Old Production [ 10005 ]
            Issue Type Bug [ 1 ] Enhancement [ 4 ]
            Workflow WT_Defects [ 54404 ] WT_Features [ 63507 ]
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Status Local Testing [ 10200 ] Pending for Stage Approval [ 10300 ]
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Status Pending for Stage Approval [ 10300 ] Approved for Stage [ 10030 ]
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Status Approved for Stage [ 10030 ] Stage Testing [ 10201 ]
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Status Stage Testing [ 10201 ] Pending for Production Approval [ 10301 ]
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Status Pending for Production Approval [ 10301 ] Approved for production [ 10034 ]
            jayshree.nagpure Jayshree Nagpure (Inactive) made changes -
            Status Approved for production [ 10034 ] Production Testing [ 10202 ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Resolution Done [ 10000 ]
            Status In Production Testing [ 10202 ] Resolution Setting [ 11616 ]
            Transition Time In Source Status Execution Times
            Avnish Yadav (Inactive) made transition -
            Open In Development
            32s 1
            Jayshree Nagpure (Inactive) made transition -
            In LB Testing Reopen in Local
            2d 4h 58m 1
            Avnish Yadav (Inactive) made transition -
            Reopen in Local In Development
            13d 17h 18m 1
            Avnish Yadav (Inactive) made transition -
            In Development In LB Testing
            1d 14m 2
            Jayshree Nagpure (Inactive) made transition -
            In LB Testing Pending for Stage Approval
            130d 1h 50m 1
            Jayshree Nagpure (Inactive) made transition -
            Pending for Stage Approval Approved for Stage
            14d 23h 7m 1
            Jayshree Nagpure (Inactive) made transition -
            Approved for Stage Stage Testing
            3s 1
            Jayshree Nagpure (Inactive) made transition -
            Stage Testing Pending for Production Approval
            4s 1
            Jayshree Nagpure (Inactive) made transition -
            Pending for Production Approval Approved for production
            3s 1
            Jayshree Nagpure (Inactive) made transition -
            Approved for production In Production Testing
            4s 1
            Sachin Hingole (Inactive) made transition -
            In Production Testing Resolution Setting
            36d 21h 46m 1

              People

              Assignee:
              jayshree.nagpure Jayshree Nagpure (Inactive)
              Reporter:
              avnish.yadav Avnish Yadav (Inactive)
              Account Executive:
              Debbie Kulling
              Votes:
              0 Vote for this issue
              Watchers:
              6 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: