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Type:
Bug
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Status: Closed
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Priority:
Critical
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Resolution: Unresolved
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Affects Version/s: None
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Fix Version/s: None
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Component/s: BenAdmin
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Labels:None
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Environment:Production
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Bug Severity:Medium
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Module:Platform
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Reported by:Client
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Company:All Clients/Multiple Clients
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Item State:LB QA - LB Deployed
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Reported by Customer:BCC and Shreveport
I am getting calls regarding both stage and production
1. Stage - running very slow. The system is displaying the loader for long time
2. Production - Kicking the user out randomly. I experienced this in University Health. I was on an employee page clicked to search for another employee and I was kick out and had to log back in
| Field | Original Value | New Value |
|---|---|---|
| Assignee | Samir [ samir ] | Vinayak Kulkarni [ vinayak.kulkarni ] |
| Module | Parent values: BenAdmin(10100) | Parent values: Platform(10106) |
| Assignee | Vinayak Kulkarni [ vinayak.kulkarni ] | Satya [ ID10004 ] |
| Assignee | Satya [ ID10004 ] | Rakesh Roy [ rakeshr ] |
| Assignee | Rakesh Roy [ rakeshr ] | Sanjana Jadhav [ sanjana.jadhav ] |
| Remaining Estimate | 0h [ 0 ] | |
| Time Spent | 1h [ 3600 ] | |
| Worklog Id | 84676 [ 84676 ] |
| Time Spent | 1h [ 3600 ] | 5h [ 18000 ] |
| Worklog Id | 84705 [ 84705 ] |
Roshan Deshmukh (Inactive)
made changes -
| Status | Open [ 1 ] | In Development [ 10007 ] |
| Time Spent | 5h [ 18000 ] | 5.3h [ 19080 ] |
| Worklog Id | 84995 [ 84995 ] |
| Time Spent | 5.3h [ 19080 ] | 8.8h [ 31680 ] |
| Worklog Id | 85028 [ 85028 ] |
Khandu Kshirsagar (Inactive)
made changes -
| Item State | Parent values: Production QA(10203)Level 1 values: Production Deployed(10221) | |
| Original Estimate | 0h [ 0 ] |
| Status | In Development [ 10007 ] | Local Testing [ 10200 ] |
| Status | Local Testing [ 10200 ] | Stage Testing [ 10201 ] |
| Status | Stage Testing [ 10201 ] | Production Testing [ 10202 ] |
| Assignee | Sanjana Jadhav [ sanjana.jadhav ] | Debbie Kulling [ dkulling ] |
| Resolution | Fixed [ 1 ] | |
| Status | Production Testing [ 10202 ] | Production Complete [ 10028 ] |
| Item State | Parent values: Production QA(10203)Level 1 values: Production Deployed(10221) | Parent values: Production Complete(10222)Level 1 values: Closed(10223) |
| Time Spent | 8.8h [ 31680 ] | 17.8h [ 64080 ] |
| Worklog Id | 85357 [ 85357 ] |
| Time Spent | 17.8h [ 64080 ] | 26.8h [ 96480 ] |
| Worklog Id | 85358 [ 85358 ] |
| Time Spent | 26.8h [ 96480 ] | 35.8h [ 128880 ] |
| Worklog Id | 85359 [ 85359 ] |
| Time Spent | 35.8h [ 128880 ] | 37.8h [ 136080 ] |
| Worklog Id | 85360 [ 85360 ] |
| Time Spent | 37.8h [ 136080 ] | 43.8h [ 157680 ] |
| Worklog Id | 85723 [ 85723 ] |
| Time Spent | 43.8h [ 157680 ] | 49.8h [ 179280 ] |
| Worklog Id | 85725 [ 85725 ] |
| Time Spent | 49.8h [ 179280 ] | 56.8h [ 204480 ] |
| Worklog Id | 85726 [ 85726 ] |
| Time Spent | 56.8h [ 204480 ] | 62.8h [ 226080 ] |
| Worklog Id | 85727 [ 85727 ] |
| Time Spent | 62.8h [ 226080 ] | 68.8h [ 247680 ] |
| Worklog Id | 85728 [ 85728 ] |
| Time Spent | 68.8h [ 247680 ] | 74.8h [ 269280 ] |
| Worklog Id | 85729 [ 85729 ] |
| Time Spent | 74.8h [ 269280 ] | 75.8h [ 272880 ] |
| Worklog Id | 85734 [ 85734 ] |
Roshan Deshmukh (Inactive)
made changes -
| Time Spent | 75.8h [ 272880 ] | 84.3h [ 303480 ] |
| Worklog Id | 86712 [ 86712 ] |
Roshan Deshmukh (Inactive)
made changes -
| Time Spent | 84.3h [ 303480 ] | 90.3h [ 325080 ] |
| Worklog Id | 86832 [ 86832 ] |
Roshan Deshmukh (Inactive)
made changes -
| Worklog Id | 86832 [ 86832 ] |
Khandu Kshirsagar (Inactive)
made changes -
| Item State | Parent values: Production Complete(10222)Level 1 values: Closed(10223) | Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) |
| Time Spent | 90.3h [ 325080 ] | 94.3h [ 339480 ] |
| Worklog Id | 87886 [ 87886 ] |
| Time Spent | 94.3h [ 339480 ] | 102.3h [ 368280 ] |
| Worklog Id | 88067 [ 88067 ] |
| Time Spent | 102.3h [ 368280 ] | 110.3h [ 397080 ] |
| Worklog Id | 88068 [ 88068 ] |
| Time Spent | 110.3h [ 397080 ] | 118.3h [ 425880 ] |
| Worklog Id | 88069 [ 88069 ] |
| Time Spent | 118.3h [ 425880 ] | 124.3h [ 447480 ] |
| Worklog Id | 88070 [ 88070 ] |
| Company | All Clients/Multiple Clients [ 18434 ] | |
| Environment | Production [ 10005 ] | |
| Environment_New | Production [ 18442 ] |
| Assignee | Debbie Kulling [ dkulling ] | Nandkumar Prabhakar Karlekar [ satyap ] |
| Root Cause | Configuration Error [ 18427 ] |
| Attachment | User Kick out Issue Analysis.docx [ 68663 ] |
| Time Spent | 124.3h [ 447480 ] | 125.05h [ 450180 ] |
| Worklog Id | 93125 [ 93125 ] |
| Resolution | Done [ 10000 ] | |
| Status | Production Complete [ 10028 ] | Closed [ 6 ] |
