WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-11592

Janicki-text appearing in demographics in error

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Environment:
      Stage
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - EDS
    • Reported by:
      Client
    • Company:
      Janicki
    • Item State:
      Development - On Hold
    • Sprint:
      WT Sprint 39 - Bugs

      Description

      Hello,

      Per the client: I deleted the 2018 Benefit Election form builder altogether.

      Before I did this though, I just tried to delete only field that was labeled “I wish to continue my 2017 plan elections.” I couldn’t delete the field, I kept getting a message that said, you cannot delete this field because it was tied to an eligibility rule, but there was no criteria in the Define Eligibility tab for that form builder that would tie it to the field. Maybe I just didn’t know where to look…

      When I log in with my credentials into the TEST NEWTWO employee demographics screen, just as a search, I don’t see the message “ I wish to continue my 2017 plan elections.”

      When I log in with the TEST NEWTWO’s employee credentials as a new hire, I do see it.

      When I log in with an EXISTING employee’s (Michael Norris) credentials to go through OE, I still see it in demographics.

      I added a completely new test person TEST NEWTHREE and I still see it in demographics.

      I thought deleting the form builder altogether would do the trick, but I guess not.

      Can you please take a look?

      Thank you,
      Kira Hamilton
      Debbie Kulling

        Attachments

          Activity

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          Kira.Hamilton Kira Hamilton (Inactive) created issue -
          prasadp Prasad Pise (Inactive) made changes -
          Field Original Value New Value
          Module Parent values: BenAdmin(10100) Parent values: BenAdmin(10100)Level 1 values: EDS(10108)
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
          Assignee Vijay Siddha [ vijays ] Swapnil Pandhare [ swapnil.pandhare ]
          jyotibala Jyotibala Pardeshi (Inactive) made changes -
          Status Open [ 1 ] In Development [ 10007 ]
          jyotibala Jyotibala Pardeshi (Inactive) made changes -
          Assignee Swapnil Pandhare [ swapnil.pandhare ] Jyotibala Pardeshi [ jyotibala ]
          Developer Prasanna Karlekar [ prasanna ] Jyotibala Pardeshi [ jyotibala ]
          Item State Parent values: Development(10200)Level 1 values: In Analysis(10204)
          Sprint WT Sprint 39 - Bugs [ 90 ]
          Permalink
          jyotibala Jyotibala Pardeshi (Inactive) logged work - 13/Oct/17 08:46 AM
          • Time Spent:
            4h
             

            Tried to reproduced the issue on the Stage environment.
            Checked for all the employees which are mentioned in the issue.
            Internal discussion with Sheetal and Swapnil.

          Kira.Hamilton Kira Hamilton (Inactive) made changes -
          Environment Production [ 10005 ] Stage [ 10004 ]
          Permalink
          sheetal.bodhale Sheetal Bodhale (Inactive) logged work - 13/Oct/17 10:19 PM
          • Time Spent:
            1h
             

            Discussion with Jyotibala
            Verified data from backend

          jyotibala Jyotibala Pardeshi (Inactive) made changes -
          Item State Parent values: Development(10200)Level 1 values: In Analysis(10204) Parent values: Development(10200)Level 1 values: In Progress(10206)
          jyotibala Jyotibala Pardeshi (Inactive) made changes -
          Remaining Estimate 0h [ 0 ]
          Time Spent 4h [ 14400 ]
          Worklog Id 85211 [ 85211 ]
          sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
          Time Spent 4h [ 14400 ] 5h [ 18000 ]
          Worklog Id 85243 [ 85243 ]
          sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
          Time Spent 5h [ 18000 ] 5.5h [ 19800 ]
          Worklog Id 85245 [ 85245 ]
          Hide
          Permalink
          jyotibala Jyotibala Pardeshi (Inactive) added a comment -

          Hi Debbie Kulling and Kira Hamilton,

          We are not able to reproduce the issue,

          Please ind the below test scenarios:
          Company :Janicki
          Environment : Stage
          Form: '2018 Benefit Election' not available.
          Field: 'I wish to continue my 2017 plan elections' for employees mentioned above and as well the existing employee 'Michael Norris' the field is not present.

          Please let us know if you get this issue again, so that we can investigate further.

          Thanks and Regards,
          Jyotibala P.

          CC: Satya, Swapnil Pandhare, Sheetal Bodhale

          Show
          jyotibala Jyotibala Pardeshi (Inactive) added a comment - Hi Debbie Kulling and Kira Hamilton , We are not able to reproduce the issue, Please ind the below test scenarios: Company :Janicki Environment : Stage Form: '2018 Benefit Election' not available. Field: 'I wish to continue my 2017 plan elections' for employees mentioned above and as well the existing employee 'Michael Norris' the field is not present. Please let us know if you get this issue again, so that we can investigate further. Thanks and Regards, Jyotibala P. CC: Satya , Swapnil Pandhare , Sheetal Bodhale
          jyotibala Jyotibala Pardeshi (Inactive) made changes -
          Assignee Jyotibala Pardeshi [ jyotibala ] Kira Hamilton [ kira.hamilton ]
          jyotibala Jyotibala Pardeshi (Inactive) made changes -
          Item State Parent values: Development(10200)Level 1 values: In Progress(10206)
          Permalink
          jyotibala Jyotibala Pardeshi (Inactive) logged work - 16/Oct/17 02:26 PM
          • Time Spent:
            4h
             

            Debugging and analysis of the issue.
            Verified the Stage data from front end and from back end with the help of Sheetal.
            Internal discussion with Sheetal and Swapnil.

          jyotibala Jyotibala Pardeshi (Inactive) made changes -
          Time Spent 5.5h [ 19800 ] 9.5h [ 34200 ]
          Worklog Id 85333 [ 85333 ]
          Permalink
          sheetal.bodhale Sheetal Bodhale (Inactive) logged work - 16/Oct/17 10:24 PM
          • Time Spent:
            0.5h
             

            discussion with jyotibala
            verified data from backend

          Kira.Hamilton Kira Hamilton (Inactive) made changes -
          Attachment Screen Shot 10-17-17 at 09.21 AM.PNG [ 64780 ]
          Hide
          Permalink
          Kira.Hamilton Kira Hamilton (Inactive) added a comment -

          Hello,

          Per the client, "I wish to continue my 2017 plan elections" is still appearing at the top of the screen for employees. Please see attached screen shot. Below are the login credentials for an example employee:

          The employee I am testing for Open enrollment is Daniel Cullen.
          User ID: Cull6524
          PW: 12191989

          Thank you,
          Kira Hamilton
          Debbie Kulling

          Show
          Kira.Hamilton Kira Hamilton (Inactive) added a comment - Hello, Per the client, "I wish to continue my 2017 plan elections" is still appearing at the top of the screen for employees. Please see attached screen shot. Below are the login credentials for an example employee: The employee I am testing for Open enrollment is Daniel Cullen. User ID: Cull6524 PW: 12191989 Thank you, Kira Hamilton Debbie Kulling
          jyotibala Jyotibala Pardeshi (Inactive) made changes -
          Assignee Kira Hamilton [ kira.hamilton ] Sudhir Kalikate [ sudhir.kalikate ]
          Permalink
          sudhir.kalikate Sudhir Kalikate (Inactive) logged work - 23/Oct/17 07:52 AM
          • Time Spent:
            3h
             

            Internal Discussion and Check database data.

          sudhir.kalikate Sudhir Kalikate (Inactive) made changes -
          Developer Jyotibala Pardeshi [ jyotibala ] Sudhir Kalikate [ sudhir.kalikate ]
          Hide
          Permalink
          Kira.Hamilton Kira Hamilton (Inactive) added a comment -

          Hello,

          Are there any updates on this issue?

          Thank you,
          Kira Hamilton
          Debbie Kulling

          Show
          Kira.Hamilton Kira Hamilton (Inactive) added a comment - Hello, Are there any updates on this issue? Thank you, Kira Hamilton Debbie Kulling
          sudhir.kalikate Sudhir Kalikate (Inactive) made changes -
          Attachment MemberSystemDocument For Demographics.PNG [ 65323 ]
          Hide
          Permalink
          sudhir.kalikate Sudhir Kalikate (Inactive) added a comment - - edited

          Hi Kira Hamilton,

          We have checked data for HSPL copy.
          The text "I wish to continue my 2017 plan elections." appearing because the value is still stored in a FormatMemberDocument table in the database.

          Please check it and let us know if have any concern.

          Thanks,
          Sudhir K.

          Show
          sudhir.kalikate Sudhir Kalikate (Inactive) added a comment - - edited Hi Kira Hamilton , We have checked data for HSPL copy. The text "I wish to continue my 2017 plan elections." appearing because the value is still stored in a FormatMemberDocument table in the database. Please check it and let us know if have any concern. Thanks, Sudhir K.
          sudhir.kalikate Sudhir Kalikate (Inactive) made changes -
          Assignee Sudhir Kalikate [ sudhir.kalikate ] Kira Hamilton [ kira.hamilton ]
          Hide
          Permalink
          Kira.Hamilton Kira Hamilton (Inactive) added a comment -

          Thank you Sudhir Kalikate

          Please advise as to how the client can remove the text from the database? They are not sure where to go to remove this from the form and would like to remove it.

          Thank you,
          Kira Hamilton
          Debbie Kulling

          Show
          Kira.Hamilton Kira Hamilton (Inactive) added a comment - Thank you Sudhir Kalikate Please advise as to how the client can remove the text from the database? They are not sure where to go to remove this from the form and would like to remove it. Thank you, Kira Hamilton Debbie Kulling
          Permalink
          sudhir.kalikate Sudhir Kalikate (Inactive) logged work - 24/Oct/17 07:48 AM
          • Time Spent:
            8h
             

            Analysis and debugging code.

          Permalink
          sheetal.bodhale Sheetal Bodhale (Inactive) logged work - 24/Oct/17 02:06 PM
          • Time Spent:
            0.25h
             

            internal discussion

          sudhir.kalikate Sudhir Kalikate (Inactive) made changes -
          Attachment Demographics Information - Design System Messages.png [ 65483 ]
          Hide
          Permalink
          sudhir.kalikate Sudhir Kalikate (Inactive) added a comment -

          Hi Kira Hamilton,

          No need to delete it from the database.
          If you want to remove the text follow below steps
          1. Select Form builder
          2. Choose Demographic Information from the lists
          3. Open Design System Messages tab.
          4. Choose Employee Role. Set System Message and Popup Message to blank and save the form.

          Thanks,
          Sudhir Kalikate.

          Cc: Swapnil Pandhare, Sheetal Bodhale

          Show
          sudhir.kalikate Sudhir Kalikate (Inactive) added a comment - Hi Kira Hamilton , No need to delete it from the database. If you want to remove the text follow below steps 1. Select Form builder 2. Choose Demographic Information from the lists 3. Open Design System Messages tab. 4. Choose Employee Role. Set System Message and Popup Message to blank and save the form. Thanks, Sudhir Kalikate. Cc: Swapnil Pandhare , Sheetal Bodhale
          sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
          Time Spent 9.5h [ 34200 ] 9.75h [ 35100 ]
          Worklog Id 86135 [ 86135 ]
          sudhir.kalikate Sudhir Kalikate (Inactive) made changes -
          Time Spent 9.75h [ 35100 ] 17.75h [ 63900 ]
          Worklog Id 87364 [ 87364 ]
          sudhir.kalikate Sudhir Kalikate (Inactive) made changes -
          Time Spent 17.75h [ 63900 ] 20.75h [ 74700 ]
          Worklog Id 87365 [ 87365 ]
          Hide
          Permalink
          Kira.Hamilton Kira Hamilton (Inactive) added a comment -

          Hi,

          The client has completed the above steps and this did not resolve their issue. The message "'I wish to continue my 2017 plan elections' is still showing and needs to be removed. Please remove the messaging that is stored in "FormatMemberDocument". This issue has been outstanding since October 6 and needs to be resolved.

          Thank you,
          Kira Hamilton
          Debbie Kulling

          Show
          Kira.Hamilton Kira Hamilton (Inactive) added a comment - Hi, The client has completed the above steps and this did not resolve their issue. The message "'I wish to continue my 2017 plan elections' is still showing and needs to be removed. Please remove the messaging that is stored in "FormatMemberDocument". This issue has been outstanding since October 6 and needs to be resolved. Thank you, Kira Hamilton Debbie Kulling
          sudhir.kalikate Sudhir Kalikate (Inactive) made changes -
          Attachment Janicki For HSPL-Message.png [ 66496 ]
          Hide
          Permalink
          sudhir.kalikate Sudhir Kalikate (Inactive) added a comment -

          Hi Kira Hamilton,

          We have removed message "I wish to continue my 2017 plan elections" from the database.
          After removed, checked for same employee and other's on HSPL copy.

          It will never show again.

          Thanks,
          Sudhir K.

          Cc: Swapnil Pandhare

          Show
          sudhir.kalikate Sudhir Kalikate (Inactive) added a comment - Hi Kira Hamilton , We have removed message "I wish to continue my 2017 plan elections" from the database. After removed, checked for same employee and other's on HSPL copy. It will never show again. Thanks, Sudhir K. Cc: Swapnil Pandhare
          sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
          Time Spent 20.75h [ 74700 ] 21h [ 75600 ]
          Worklog Id 88594 [ 88594 ]
          sheetal.bodhale Sheetal Bodhale (Inactive) made changes -
          Labels Formbuilder_Configuration
          Permalink
          sheetal.bodhale Sheetal Bodhale (Inactive) logged work - 02/Nov/17 12:58 AM
          • Time Spent:
            0.25h
             

            Deleted system message from main company

          Permalink
          sudhir.kalikate Sudhir Kalikate (Inactive) logged work - 02/Nov/17 03:58 AM
          • Time Spent:
            1h
             

            Analysis and discussion with Sheetal.

          satyap Satya made changes -
          Environment_New Stage [ 18443 ]
          sudhir.kalikate Sudhir Kalikate (Inactive) made changes -
          Time Spent 21h [ 75600 ] 22h [ 79200 ]
          Worklog Id 91022 [ 91022 ]
          gaurav.sodani Gaurav Sodani (Inactive) made changes -
          Item State Parent values: Development(10200)Level 1 values: On Hold(10207)
          Original Estimate 0h [ 0 ]
          Hide
          Permalink
          Kira.Hamilton Kira Hamilton (Inactive) added a comment -

          Hi,

          Thank you for fixing this. Please close this ticket.

          Thank you,
          Kira Hamilton
          Debbie Kulling

          Show
          Kira.Hamilton Kira Hamilton (Inactive) added a comment - Hi, Thank you for fixing this. Please close this ticket. Thank you, Kira Hamilton Debbie Kulling
          satyap Satya made changes -
          Summary Janicki-text appearing in demographics in erro Janicki-text appearing in demographics in error
          satyap Satya made changes -
          Resolution Done [ 10000 ]
          Status In Development [ 10007 ] Rejected [ 10004 ]
          satyap Satya made changes -
          Status Rejected [ 10004 ] Closed [ 6 ]
          Transition Time In Source Status Execution Times
          Jyotibala Pardeshi (Inactive) made transition -
          Open In Development
          		2h 19m 1
          Satya made transition -
          In Development Rejected
          		91d 3h 54m 1
          Satya made transition -
          Rejected Closed
          		3s 1

            People

            Assignee:
            Kira.Hamilton Kira Hamilton (Inactive)
            Reporter:
            Kira.Hamilton Kira Hamilton (Inactive)
            Account Executive:
            Debbie Kulling
            Developer:
            Sudhir Kalikate (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

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