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  1. WORKTERRA
  2. WT-11598

Employee SS mode -> Server error on confirmation statement page

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    Details

    • Type: Bug
    • Status: Resolution Setting
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Environment:
      Stage
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Customization
    • Reported by:
      Harbinger
    • Company:
      All Clients/Multiple Clients
    • Item State:
      Stage QA - On Hold
    • Sprint:
      WT Sprint 39 - Bugs
    • Code Reviewed By:
      Swapnil Pandhare

      Description

      Company -> Elite staffing, Wacker Neuson corporation
      1)Login with partner
      2)Select company -> Add Employee
      3)Traverse EE workflow
      4)Go to beneficiary page -> Assign beneficiary
      5)Click on continue -> System throws server error

      Please note : For above mentioned companies this issue occur only once. Checked with 2,3 employee workflow its worked fine

        Attachments

        1. Ben.jpg
          214 kB
          Jayshree Nagpure
        2. Confirmation.jpg
          223 kB
          Jayshree Nagpure
        3. Error.jpg
          163 kB
          Jayshree Nagpure
        4. StageError.jpg
          117 kB
          Jayshree Nagpure

          Issue Links

          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. WT-11845 Server error observed on load of confirmation statement in Employee Self Serve Mode.

          • Medium - Has the potential to affect progress.
          • Closed

          Support Activity - Support Activity WT-11949 Multiple clients getting server errors before confirmation page

          • Critical - This problem will block progress.
          • Resolved

            Activity

              People

              Assignee:
              jayshree.nagpure Jayshree Nagpure (Inactive)
              Reporter:
              jayshree.nagpure Jayshree Nagpure (Inactive)
              Developer:
              Sudhir Kalikate (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date:
                Pre-Prod Due Date:
                Production Due Date:

                  Time Tracking

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                  Logged:
                  Time Spent - 28.5h
                  28.5h