Uploaded image for project: 'WORKTERRA'
  1. WORKTERRA
  2. WT-11598

Employee SS mode -> Server error on confirmation statement page

    Details

    • Type: Bug
    • Status: Resolution Setting
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Environment:
      Stage
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Customization
    • Reported by:
      Harbinger
    • Company:
      All Clients/Multiple Clients
    • Item State:
      Stage QA - On Hold
    • Sprint:
      WT Sprint 39 - Bugs

      Description

      Company -> Elite staffing, Wacker Neuson corporation
      1)Login with partner
      2)Select company -> Add Employee
      3)Traverse EE workflow
      4)Go to beneficiary page -> Assign beneficiary
      5)Click on continue -> System throws server error

      Please note : For above mentioned companies this issue occur only once. Checked with 2,3 employee workflow its worked fine

        Attachments

        1. Ben.jpg
          Ben.jpg
          214 kB
        2. Confirmation.jpg
          Confirmation.jpg
          223 kB
        3. Error.jpg
          Error.jpg
          163 kB
        4. StageError.jpg
          StageError.jpg
          117 kB

          Issue Links

            Activity

            jyotibala Jyotibala Pardeshi (Inactive) logged work - 13/Oct/17 08:45 AM
            • Time Spent:
              4h
               

              Analysis and debugging of the issue.
              tried to reproduced on local environment.
              Internal discussion with Jayshree.

            jyotibala Jyotibala Pardeshi (Inactive) logged work - 16/Oct/17 02:29 PM
            • Time Spent:
              3h
               

              Debugging and Analysis.
              Tried to reproduced the issue.
              Restored the comapny from Stage.
              Tried Classwise OE and OE with caching setting, not able to reproduced the issue.

            sheetal.bodhale Sheetal Bodhale (Inactive) logged work - 16/Oct/17 10:25 PM
            • Time Spent:
              0.5h
               

              company download
              copied to local
              discussion with jyotibala

            sheetal.bodhale Sheetal Bodhale (Inactive) logged work - 17/Oct/17 01:20 AM
            • Time Spent:
              0.5h
               

              Scenario discussion with Jyoti
              Stored procedure anlaysis

            jyotibala Jyotibala Pardeshi (Inactive) logged work - 24/Oct/17 05:26 AM
            • Time Spent:
              3h
               

              Internal discussion with Sudhir, Rakesh, Vijayendra, Nandu and Sonali.
              Debugging and analysis of the issue.

            sudhir.kalikate Sudhir Kalikate (Inactive) logged work - 25/Oct/17 07:47 AM
            • Time Spent:
              7h
               

              Analysis and procedure changes.

            sudhir.kalikate Sudhir Kalikate (Inactive) logged work - 26/Oct/17 07:46 AM
            • Time Spent:
              8h
               

              Code changes and unit testing for multiple employees.

            jayshree.nagpure Jayshree Nagpure (Inactive) logged work - 31/Oct/17 12:40 PM
            • Time Spent:
              1.5h
               

              Testing on LB

            jayshree.nagpure Jayshree Nagpure (Inactive) logged work - 02/Nov/17 02:01 PM
            • Time Spent:
              0.5h
               

              Stage testing

            sanjana.jadhav Sanjana Jadhav (Inactive) logged work - 05/Mar/18 12:22 PM
            • Time Spent:
              0.5h
               

              Verified on production

              People

              Assignee:
              jayshree.nagpure Jayshree Nagpure (Inactive)
              Reporter:
              jayshree.nagpure Jayshree Nagpure (Inactive)
              Developer:
              Sudhir Kalikate (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date:
                Pre-Prod Due Date:
                Production Due Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 0h
                  0h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 28.5h
                  28.5h