WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-11598

Employee SS mode -> Server error on confirmation statement page

    Details

    • Type: Bug
    • Status: Resolution Setting
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Environment:
      Stage
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Customization
    • Reported by:
      Harbinger
    • Company:
      All Clients/Multiple Clients
    • Item State:
      Stage QA - On Hold
    • Sprint:
      WT Sprint 39 - Bugs

      Description

      Company -> Elite staffing, Wacker Neuson corporation
      1)Login with partner
      2)Select company -> Add Employee
      3)Traverse EE workflow
      4)Go to beneficiary page -> Assign beneficiary
      5)Click on continue -> System throws server error

      Please note : For above mentioned companies this issue occur only once. Checked with 2,3 employee workflow its worked fine

        Attachments

        1. Ben.jpg
          214 kB
          Jayshree Nagpure
        2. Confirmation.jpg
          223 kB
          Jayshree Nagpure
        3. Error.jpg
          163 kB
          Jayshree Nagpure
        4. StageError.jpg
          117 kB
          Jayshree Nagpure

          Issue Links

          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. WT-11845 Server error observed on load of confirmation statement in Employee Self Serve Mode.

          • Medium - Has the potential to affect progress.
          • Closed

          Support Activity - Support Activity WT-11949 Multiple clients getting server errors before confirmation page

          • Critical - This problem will block progress.
          • Resolved

            Activity

            Transition Time In Source Status Execution Times
            Jyotibala Pardeshi (Inactive) made transition -
            Open In Development
            		46m 16s 1
            Jayshree Nagpure (Inactive) made transition -
            In Development In LB Testing
            		17d 18h 58m 1
            Rakesh Roy (Inactive) made transition -
            In LB Testing Stage Testing
            		2d 11h 46m 1
            Sanjana Jadhav (Inactive) made transition -
            Stage Testing In Production Testing
            		122d 19h 13m 1
            Sanjana Jadhav (Inactive) made transition -
            In Production Testing Production Complete
            		2m 22s 1
            Sanjana Jadhav (Inactive) made transition -
            Production Complete Closed
            		3s 1
            Sachin Hingole (Inactive) made transition -
            Closed Resolution Setting
            		51d 13h 58m 1

              People

              Assignee:
              jayshree.nagpure Jayshree Nagpure (Inactive)
              Reporter:
              jayshree.nagpure Jayshree Nagpure (Inactive)
              Developer:
              Sudhir Kalikate (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date:
                Pre-Prod Due Date:
                Production Due Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 0h
                  0h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 28.5h
                  28.5h