Uploaded image for project: 'WORKTERRA'
  1. WORKTERRA
  2. WT-11672

Dakotaland FCU > Lincoln Life file - Enrollment Lincoln Financial Coverage Indicator

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Support Task Type:
      Configuration
    • Environment:
      Production
    • Reported by:
      Support
    • Company:
      Dakotaland
    • Module:
      BenAdmin - Export
    • Issue Importance:
      Must Have
    • Severity:
      Simple

      Description

      Template: Lincoln_Financial_Life

      Hello Development Team,

      Can you update the macro Enrollment Lincoln Financial Coverage Indicator to data transform as follow for client, Dakotaland FCU. The spec requires the Cvgs fields format to pass on file as Coverage Code-Enrollment Approved Coverage Amount for example if someone enrolls in Supplemental Employee Life with approved amount $50,000 it should come out as OLI-50000. Below is their structure with crosswalk of the plans and codes.

      Life plans and codes:
      Basic AD&D = AD
      Basic Dependent Life = DLI
      Basic Life = LI
      Long Term Disability = LTD
      Short Term Disability = WI
      Supplemental Child Life = OCLI
      Supplemental Employee AD&D = OAD
      Supplemental Employee AD&D - Over 65 = OAD
      Supplemental Employee Life = OLI
      Supplemental Employee Life - Over 65 = OLI
      Supplemental Spouse AD&D = OSAD
      Supplemental Spouse AD&D - Over 65 = OSAD
      Supplemental Spouse Life = OSLI
      Supplemental Spouse Life - Over 65 = OSLI

      When I mapped to Enrollment Lincoln Financial Coverage Indicator, they would come out as VLI-amount for the supplemental employee life instead of the one from structure. Attached is the file spec and structure/crosswalk. Let me know if you need additional info.

      Thank you,

      Alex LFG EDI Enrollment File Spec v2.pdf Life_Structure_Crosswalk.xlsx

        Attachments

          Activity

          alexn Alex Nguyen created issue -
          alexn Alex Nguyen made changes -
          Field Original Value New Value
          Link This issue relates to EDI-1944 [ EDI-1944 ]
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
          Assignee Satya [ ID10004 ] Ganesh Sadawarte [ ganesh.sadawarte ]
          Hide
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment -

          Hi Pallavi Kulkarni,

          Please check.

          CC-Mandar Kulkarni

          Thanks,
          Ganesh

          Show
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment - Hi Pallavi Kulkarni , Please check. CC- Mandar Kulkarni Thanks, Ganesh
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
          Assignee Ganesh Sadawarte [ ganesh.sadawarte ] Pallavi Kulkarni [ pallavi.kulkarni ]
          Pallavi.kulkarni Pallavi Kulkarni (Inactive) logged work - 18/Oct/17 08:50 AM
          • Time Spent:
            4h
             

            Analysis of feed structure.
            Creating the benefit tag for the same.
            Testing it on test environment

          Pallavi.kulkarni Pallavi Kulkarni (Inactive) made changes -
          Assignee Pallavi Kulkarni [ pallavi.kulkarni ] Ganesh Sadawarte [ ganesh.sadawarte ]
          Hide
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment -

          Hi Alex Nguyen,

          We have checked attached structure. We can add below benefit type and code for Enrollment Lincoln Financial Coverage Indicator.

          Benefit Type Code
          Basic Employee Life LI
          Basic Employee AD&D AD
          Dependent Life DLI
          Supplemental Employee AD&D OAD
          Supplemental Spouse AD&D OSAD
          Long Term Disability LTD
          Short Term Disability WI
          Supplemental Employee Life - Over 65 OLI
          Supplemental Employee AD&D Over 65 OAD
          Supplemental Spouse Life Over 65 OSLI
          Supplemental Spouse AD&D Over 65 OSAD

          Below benefit type are already added for Lincoln Financial. As we does not have implementation of company wise different code, so if we change existing code with new code. Then new codes will appear on all Lincoln feeds.

          Benefit Type Existing Code New Code
          Supplemental Employee Life VLI OLI
          Supplemental Child Life VCLI OCLI
          Supplemental Spouse Life VSLI OSLI

          We have not added any new codes yet, please confirm above change then will add codes for Lincoln.

          CC-Vinayak Kulkarni

          Thanks
          Ganesh

          Show
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment - Hi Alex Nguyen , We have checked attached structure. We can add below benefit type and code for Enrollment Lincoln Financial Coverage Indicator. Benefit Type Code Basic Employee Life LI Basic Employee AD&D AD Dependent Life DLI Supplemental Employee AD&D OAD Supplemental Spouse AD&D OSAD Long Term Disability LTD Short Term Disability WI Supplemental Employee Life - Over 65 OLI Supplemental Employee AD&D Over 65 OAD Supplemental Spouse Life Over 65 OSLI Supplemental Spouse AD&D Over 65 OSAD Below benefit type are already added for Lincoln Financial. As we does not have implementation of company wise different code, so if we change existing code with new code. Then new codes will appear on all Lincoln feeds. Benefit Type Existing Code New Code Supplemental Employee Life VLI OLI Supplemental Child Life VCLI OCLI Supplemental Spouse Life VSLI OSLI We have not added any new codes yet, please confirm above change then will add codes for Lincoln. CC- Vinayak Kulkarni Thanks Ganesh
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) logged work - 18/Oct/17 01:29 PM
          • Time Spent:
            1h
             
            <No comment>
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
          Remaining Estimate 1h [ 3600 ]
          Original Estimate 1h [ 3600 ]
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
          Remaining Estimate 1h [ 3600 ] 0h [ 0 ]
          Time Spent 1h [ 3600 ]
          Worklog Id 85609 [ 85609 ]
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
          Status Open [ 1 ] Waiting for Customer Input [ 10500 ]
          Ganesh.sadawarte Ganesh Sadawarte (Inactive) made changes -
          Assignee Ganesh Sadawarte [ ganesh.sadawarte ] Alex Nguyen [ alexn ]
          Hide
          alexn Alex Nguyen added a comment -

          Hi Ganesh Sadawarte,

          As long as the update doesn't impact other clients with Lincoln feeds, then I'm okay with this change. Few other clients such as LHP and Prime are using the same macro and 'Existing Code'. For Dakotaland, they use the 'New Code'. I'm not sure how this will work, unless you can clone the macro and modify it specifically for Dakotaland.

          Thank you,

          Alex

          Show
          alexn Alex Nguyen added a comment - Hi Ganesh Sadawarte , As long as the update doesn't impact other clients with Lincoln feeds, then I'm okay with this change. Few other clients such as LHP and Prime are using the same macro and 'Existing Code'. For Dakotaland, they use the 'New Code'. I'm not sure how this will work, unless you can clone the macro and modify it specifically for Dakotaland. Thank you, Alex
          alexn Alex Nguyen made changes -
          Assignee Alex Nguyen [ alexn ] Ganesh Sadawarte [ ganesh.sadawarte ]
          Hide
          Pallavi.kulkarni Pallavi Kulkarni (Inactive) added a comment -

          Hi Alex Nguyen,

          Lincoln file Coverage Code fetch logic is based on benefit type name, which is configured in LinconFinancialGroup.xml

          As mentioned by Ganesh Sadawarte Supplemental Employee Life,Supplemental Child Life and Supplemental Spouse Life Benefit Type Name is already configured with different coverage code.

          We can get OLI,OSLI and OCLI code on file by changing benefit type name in system,can you please confirm is it possible to change Benefit Type Name in system as follow,

          Current Benefit Type Name Required Benefit Type Name
          Supplemental Employee Life Optional Life
          Supplemental Child Life Optional Child Life
          Supplemental Spouse Life Optional Spouse Life

          CC-Amit Thorve,Vinayak Kulkarni,Mandar Kulkarni

          Show
          Pallavi.kulkarni Pallavi Kulkarni (Inactive) added a comment - Hi Alex Nguyen , Lincoln file Coverage Code fetch logic is based on benefit type name, which is configured in LinconFinancialGroup.xml As mentioned by Ganesh Sadawarte Supplemental Employee Life,Supplemental Child Life and Supplemental Spouse Life Benefit Type Name is already configured with different coverage code. We can get OLI,OSLI and OCLI code on file by changing benefit type name in system,can you please confirm is it possible to change Benefit Type Name in system as follow, Current Benefit Type Name Required Benefit Type Name Supplemental Employee Life Optional Life Supplemental Child Life Optional Child Life Supplemental Spouse Life Optional Spouse Life CC- Amit Thorve , Vinayak Kulkarni , Mandar Kulkarni
          Pallavi.kulkarni Pallavi Kulkarni (Inactive) made changes -
          Assignee Ganesh Sadawarte [ ganesh.sadawarte ] Alex Nguyen [ alexn ]
          Hide
          alexn Alex Nguyen added a comment - - edited

          Hi Pallavi Kulkarni and Ganesh Sadawarte,

          I'll need to refer your question to our Implementation team. I'm not sure what can happen if the benefit type name gets change and what impact it can have on current enrollments. Currently what we have in workterra production are Supplemental Employee Life, Supplemental Child Life, and Supplemental Spouse Life. According to your requirement, it needs to be change to optional life in order for the code to come out.

          Veronica Blanco and Robyn Adkison - can you see comments from Development and look into this? I want to make sure this is okay before having development make the change in the system. We already have employees enrolled and if they make this change, will it have any impact or terminate the coverages?

          Thanks,

          Alex

          Show
          alexn Alex Nguyen added a comment - - edited Hi Pallavi Kulkarni and Ganesh Sadawarte , I'll need to refer your question to our Implementation team. I'm not sure what can happen if the benefit type name gets change and what impact it can have on current enrollments. Currently what we have in workterra production are Supplemental Employee Life, Supplemental Child Life, and Supplemental Spouse Life. According to your requirement, it needs to be change to optional life in order for the code to come out. Veronica Blanco and Robyn Adkison - can you see comments from Development and look into this? I want to make sure this is okay before having development make the change in the system. We already have employees enrolled and if they make this change, will it have any impact or terminate the coverages? Thanks, Alex
          alexn Alex Nguyen made changes -
          Assignee Alex Nguyen [ alexn ] Veronica Blanco [ veronica.blanco ]
          Hide
          veronica.blanco Veronica Blanco (Inactive) added a comment -

          Hi Alex Nguyen,

          I'll review this with Robyn Adkison.

          Can you update your question to include her? I'm not sure who was tagged in your comment by mistake.

          Thanks,

          Veronica Blanco

          Show
          veronica.blanco Veronica Blanco (Inactive) added a comment - Hi Alex Nguyen , I'll review this with Robyn Adkison . Can you update your question to include her? I'm not sure who was tagged in your comment by mistake. Thanks, Veronica Blanco
          Hide
          alexn Alex Nguyen added a comment -

          Sorry, I tagged the wrong Robyn. I have updated my previous message. Thanks for letting me know.

          Alex

          Show
          alexn Alex Nguyen added a comment - Sorry, I tagged the wrong Robyn. I have updated my previous message. Thanks for letting me know. Alex
          Hide
          Robyn.Adkison Robyn Adkison (Inactive) added a comment -

          Hi Alex Nguyen,
          I just want to make sure that I am understanding this correctly.
          Specifically for the LFG files, the benefit type name is hard coded to produce VLI, VCLI, VSLI. If this is updated for Dakotaland, it would impact all LFG connections built for other clients. So the ask is to change our benefit type name in order to send the proper codes of OLI, OCLI, OSLI?

          This can't be done in any other fashion through data mapping?
          If this is the only way that we can make the file work for LFG files, then we can accommodate. It shouldn't impact members enrolled, however I don't know how it would impact (if any) DFCU's other connections. Would you be able to review their other connections and confirm that there would be no other impact to the connections?

          thanks,
          Robyn
          Veronica Blanco, Jackie Sivigny

          Show
          Robyn.Adkison Robyn Adkison (Inactive) added a comment - Hi Alex Nguyen , I just want to make sure that I am understanding this correctly. Specifically for the LFG files, the benefit type name is hard coded to produce VLI, VCLI, VSLI. If this is updated for Dakotaland, it would impact all LFG connections built for other clients. So the ask is to change our benefit type name in order to send the proper codes of OLI, OCLI, OSLI? This can't be done in any other fashion through data mapping? If this is the only way that we can make the file work for LFG files, then we can accommodate. It shouldn't impact members enrolled, however I don't know how it would impact (if any) DFCU's other connections. Would you be able to review their other connections and confirm that there would be no other impact to the connections? thanks, Robyn Veronica Blanco , Jackie Sivigny
          Hide
          alexn Alex Nguyen added a comment -

          Hi Robyn Adkison,

          That's correct the benefit type are hard coded on the back end on the xml file. The three supplemental listed are currently tie to VLI, VCLI, and VSLI. Prior to this ticket, I have already tried concatenate, data transform, leading value, and rule engine. The data were coming out incorrectly. Seems like the macro is the only option we have. I pulled up the latest feeds list from Mandar and went through each clients with the Lincoln feeds. The only other client that was using the Lincoln macro was LHP, but they already termed with us and all their feeds have been turned off. As for 2 other clients (PrimeHealth and El Dorado), they don't use the macro. They may be on an old spec that only requires the amount on the file. Dakotaland appears to be using a newer version.

          I feel it should be safe now to just have Development move forward with the change, because there's no other clients using this macro. I think they will only make changes to the Lincoln xml file for the new code without touching the settings on the plans in WT, unless they need us to do anything. Let me know if we can move forward with this.

          Thanks,

          Alex

          Show
          alexn Alex Nguyen added a comment - Hi Robyn Adkison , That's correct the benefit type are hard coded on the back end on the xml file. The three supplemental listed are currently tie to VLI, VCLI, and VSLI. Prior to this ticket, I have already tried concatenate, data transform, leading value, and rule engine. The data were coming out incorrectly. Seems like the macro is the only option we have. I pulled up the latest feeds list from Mandar and went through each clients with the Lincoln feeds. The only other client that was using the Lincoln macro was LHP, but they already termed with us and all their feeds have been turned off. As for 2 other clients (PrimeHealth and El Dorado), they don't use the macro. They may be on an old spec that only requires the amount on the file. Dakotaland appears to be using a newer version. I feel it should be safe now to just have Development move forward with the change, because there's no other clients using this macro. I think they will only make changes to the Lincoln xml file for the new code without touching the settings on the plans in WT, unless they need us to do anything. Let me know if we can move forward with this. Thanks, Alex
          Pallavi.kulkarni Pallavi Kulkarni (Inactive) made changes -
          Time Spent 1h [ 3600 ] 5h [ 18000 ]
          Worklog Id 86610 [ 86610 ]
          Hide
          sumeet.kolge Sumeet.Kolge (Inactive) added a comment -

          Hi Alex Nguyen,

          Do you have any updates on this issue. Thanks!

          ---------------------------------------------------------------
          CC: Mandar Kulkarni, Jaideep Vinchurkar, Satya, Prasad Patil

          Show
          sumeet.kolge Sumeet.Kolge (Inactive) added a comment - Hi Alex Nguyen , Do you have any updates on this issue. Thanks! --------------------------------------------------------------- CC: Mandar Kulkarni , Jaideep Vinchurkar , Satya , Prasad Patil
          satyap Satya made changes -
          Environment_New Production [ 18442 ]
          Hide
          alexn Alex Nguyen added a comment -

          Hi Pallavi Kulkarni and Sumeet.Kolge,

          Can you first check to make sure no other clients out there are using the Enrollment Lincoln Financial Coverage Indicator before you have it updated for Dakotaland FCU to use? Let us know once the Lincoln macro/indicator is updated, so I can run the file and review to make sure they are coming out correctly with the indicator.

          Let me know if you need additional info from me. You mention from previous communication to change the benefit type in system. Our implementation confirmed it can be accommodated and shouldn't impact members enrollment. Our only concern is will it impact other connections under Dakotaland FCU. I don't think there's any other connections under client that can get impacted, since Lincoln file is the only file associate to the life plans.

          Let us know if you need additional info.

          Thank you,

          Alex

          Show
          alexn Alex Nguyen added a comment - Hi Pallavi Kulkarni and Sumeet.Kolge , Can you first check to make sure no other clients out there are using the Enrollment Lincoln Financial Coverage Indicator before you have it updated for Dakotaland FCU to use? Let us know once the Lincoln macro/indicator is updated, so I can run the file and review to make sure they are coming out correctly with the indicator. Let me know if you need additional info from me. You mention from previous communication to change the benefit type in system. Our implementation confirmed it can be accommodated and shouldn't impact members enrollment. Our only concern is will it impact other connections under Dakotaland FCU. I don't think there's any other connections under client that can get impacted, since Lincoln file is the only file associate to the life plans. Let us know if you need additional info. Thank you, Alex
          alexn Alex Nguyen made changes -
          Assignee Veronica Blanco [ veronica.blanco ] Pallavi Kulkarni [ pallavi.kulkarni ]
          sumeet.kolge Sumeet.Kolge (Inactive) made changes -
          Status Waiting for Customer Input [ 10500 ] In Progress [ 3 ]
          Hide
          sumeet.kolge Sumeet.Kolge (Inactive) added a comment -

          Hi Prashant Samal,

          Request you to please take this ahead. Thank you!

          ---------------------------------------------------------------------
          CC: Mandar Kulkarni, Satya, Prasad Patil

          Show
          sumeet.kolge Sumeet.Kolge (Inactive) added a comment - Hi Prashant Samal , Request you to please take this ahead. Thank you! --------------------------------------------------------------------- CC: Mandar Kulkarni , Satya , Prasad Patil
          sumeet.kolge Sumeet.Kolge (Inactive) made changes -
          Assignee Pallavi Kulkarni [ pallavi.kulkarni ] Prashant Samal [ prashant.samal ]
          Prashant.samal Prashant Samal (Inactive) made changes -
          Assignee Prashant Samal [ prashant.samal ] Rakesh Shahane [ rakesh.shahane ]
          Hide
          rakesh.shahane Rakesh Shahane (Inactive) added a comment -

          Hi Alex Nguyen,

          We have scanned all companys and found that Enrollment Lincoln Financial Coverage Indicator is mapped on following companies.

          Company Name
          CVHP
          Ikanos
          Larkspur
          LHP
          City of Baytown
          GSM

          AS Per Pallavi Kulkarni 's previous comment We can get OLI, OSLI and OCLI code on file by changing benefit type name.

          Could you please change benefittype name as below.

          Current Benefit Type Name Required Benefit Type Name
          Supplemental Employee Life Optional Life
          Supplemental Child Life Optional Child Life
          Supplemental Spouse Life Optional Spouse Life

          After this change OLI, OSLI and OCLI code will populate on file and there will no change required in XML file also that will not have any impact for other client.

          Please let us know if you required more details on this.

          CC-Ganesh Sadawarte, Vinayak Kulkarni

          Show
          rakesh.shahane Rakesh Shahane (Inactive) added a comment - Hi Alex Nguyen , We have scanned all companys and found that Enrollment Lincoln Financial Coverage Indicator is mapped on following companies. Company Name CVHP Ikanos Larkspur LHP City of Baytown GSM AS Per Pallavi Kulkarni 's previous comment We can get OLI, OSLI and OCLI code on file by changing benefit type name. Could you please change benefittype name as below. Current Benefit Type Name Required Benefit Type Name Supplemental Employee Life Optional Life Supplemental Child Life Optional Child Life Supplemental Spouse Life Optional Spouse Life After this change OLI, OSLI and OCLI code will populate on file and there will no change required in XML file also that will not have any impact for other client. Please let us know if you required more details on this. CC- Ganesh Sadawarte , Vinayak Kulkarni
          rakesh.shahane Rakesh Shahane (Inactive) made changes -
          Assignee Rakesh Shahane [ rakesh.shahane ] Alex Nguyen [ alexn ]
          Resolution Done [ 10000 ]
          Status In Progress [ 3 ] Resolved [ 5 ]
          rakesh.shahane Rakesh Shahane (Inactive) logged work - 20/Nov/17 01:41 PM
          • Time Spent:
            5.1h
             
            <No comment>
          Hide
          alexn Alex Nguyen added a comment -

          Hi Robyn Adkison,

          Can you update the benefit type on the supplemental life plans? Development said the codes are already setup on the Lincoln macro. As long as the benefit type is correct in WT it should pass their codes on file. Please see Rakesh last comments.

          Thank you,

          Alex

          Show
          alexn Alex Nguyen added a comment - Hi Robyn Adkison , Can you update the benefit type on the supplemental life plans? Development said the codes are already setup on the Lincoln macro. As long as the benefit type is correct in WT it should pass their codes on file. Please see Rakesh last comments. Thank you, Alex
          alexn Alex Nguyen made changes -
          Assignee Alex Nguyen [ alexn ] Robyn Adkison [ robyn.adkison ]
          rakesh.shahane Rakesh Shahane (Inactive) made changes -
          Time Spent 5h [ 18000 ] 10.1h [ 36360 ]
          Worklog Id 92401 [ 92401 ]
          Robyn.Adkison Robyn Adkison (Inactive) made changes -
          Attachment screenshot-1.png [ 69929 ]
          Hide
          Robyn.Adkison Robyn Adkison (Inactive) added a comment -

          Hi Alex Nguyen,
          Thank you for your patience. We have updated the benefit type name for the following plans:
          Supplemental EE Life => Optional Life
          Supplemental Spouse Life => Optional Spouse Life
          Supplemental Child Life => Optional Child Life
          Supplemental EE Life Over 65 => Optional Life Over 65
          Supplemental Spouse Life Over 65 => Optional Spouse Life Over 65

          Please let me know if you have any questions
          Thanks,
          Robyn
          CC Jennifer Mitchell, Monika Demla

          Show
          Robyn.Adkison Robyn Adkison (Inactive) added a comment - Hi Alex Nguyen , Thank you for your patience. We have updated the benefit type name for the following plans: Supplemental EE Life => Optional Life Supplemental Spouse Life => Optional Spouse Life Supplemental Child Life => Optional Child Life Supplemental EE Life Over 65 => Optional Life Over 65 Supplemental Spouse Life Over 65 => Optional Spouse Life Over 65 Please let me know if you have any questions Thanks, Robyn CC Jennifer Mitchell , Monika Demla
          Hide
          alexn Alex Nguyen added a comment -

          Hi Robyn Adkison,

          I will test them out later and will let you know if the macro is working properly. May need Development involve if the codes not coming out correctly after benefit type has been updated.

          Thank you,

          Alex

          Show
          alexn Alex Nguyen added a comment - Hi Robyn Adkison , I will test them out later and will let you know if the macro is working properly. May need Development involve if the codes not coming out correctly after benefit type has been updated. Thank you, Alex
          Hide
          alexn Alex Nguyen added a comment -

          Hi Robyn Adkison,

          You can go ahead and close out this ticket. We had a discussion with Amit and Vinayak regarding the existing Lincoln macro and found out it won't work with the Lincoln file I built due to the format being different than the Lincoln files they built for other clients. The Lincoln macro is passing the code/approved amount in the format I needed, but problem is it will pass all enrolled plans on 1 column with commas separating each. This will cause the data to appear out of order on my file.

          I opened another ticket WT-12986. Their suggestion was to try selecting "Is Padding Required?" and "Do Not Apply Padding For Blank Value" under the sub template field settings that way if not enrolled in the plan, it will not pass the leading value on file. This took care of it. File is now scheduled to run weekly.

          Thank you,

          Alex

          Show
          alexn Alex Nguyen added a comment - Hi Robyn Adkison , You can go ahead and close out this ticket. We had a discussion with Amit and Vinayak regarding the existing Lincoln macro and found out it won't work with the Lincoln file I built due to the format being different than the Lincoln files they built for other clients. The Lincoln macro is passing the code/approved amount in the format I needed, but problem is it will pass all enrolled plans on 1 column with commas separating each. This will cause the data to appear out of order on my file. I opened another ticket WT-12986 . Their suggestion was to try selecting "Is Padding Required?" and "Do Not Apply Padding For Blank Value" under the sub template field settings that way if not enrolled in the plan, it will not pass the leading value on file. This took care of it. File is now scheduled to run weekly. Thank you, Alex
          Hide
          Robyn.Adkison Robyn Adkison (Inactive) added a comment -

          Thank you so much Alex Nguyenfor your help on this file.
          CC: Jennifer Mitchell

          Show
          Robyn.Adkison Robyn Adkison (Inactive) added a comment - Thank you so much Alex Nguyen for your help on this file. CC: Jennifer Mitchell
          Robyn.Adkison Robyn Adkison (Inactive) made changes -
          Status Resolved [ 5 ] Closed [ 6 ]
          Transition Time In Source Status Execution Times
          Ganesh Sadawarte (Inactive) made transition -
          Open Waiting for Customer Input
          13h 9m 1
          Sumeet.Kolge (Inactive) made transition -
          Waiting for Customer Input In Progress
          32d 17h 29m 1
          Rakesh Shahane (Inactive) made transition -
          In Progress Resolved
          3h 34m 1
          Robyn Adkison (Inactive) made transition -
          Resolved Closed
          46d 15h 21m 1

            People

            Assignee:
            Robyn.Adkison Robyn Adkison (Inactive)
            Reporter:
            alexn Alex Nguyen
            Votes:
            0 Vote for this issue
            Watchers:
            7 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 1h Original Estimate - 1h
                1h
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 10.1h
                10.1h