Uploaded image for project: 'WORKTERRA'
  1. WORKTERRA
  2. WT-11691

City of SeaTac-November Invoice

    Details

    • Type: Bug
    • Status: Production Complete
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Report
    • Reported by:
      Client
    • Company:
      City of SeaTac
    • Item State:
      Production Complete - Closed
    • Sprint:
      WT Sprint 41

      Description

      Hello,

      Per the client:
      The November invoice has 3 adjustments for October which do show the credited amount, but not the rebilled amount. Can you please help to correct this?

      The group is expecting their invoice on Oct 20th. Can you please expedite this request?

      Thank you,
      Kira Hamilton
      Debbie Kulling

        Attachments

          Issue Links

            Activity

            Hide
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Hi Prasanna Karlekar,

            I have verified the 3 records which are mentioned in the ticket and observed that though there are proper entries in the billingdetails_ratelog table rebilling of new amount is not done for October month only credits of this month are displayed.

            Rohan J Khandave

            Thanks,
            Venkatesh

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi Prasanna Karlekar , I have verified the 3 records which are mentioned in the ticket and observed that though there are proper entries in the billingdetails_ratelog table rebilling of new amount is not done for October month only credits of this month are displayed. Rohan J Khandave Thanks, Venkatesh
            Hide
            prasanna Prasanna Karlekar (Inactive) added a comment -

            Converted to Bug as code fix is required.

            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - Converted to Bug as code fix is required.
            Hide
            prasanna Prasanna Karlekar (Inactive) added a comment -

            Hi Kira Hamilton,

            Following are the 3Cs:
            Concern:
            Retro add adjustments not appearing

            Cause:
            On 14-Oct-2017, code fix for WT-11244 was deployed in Production environment. One of the code change made in the fix,impacted Non Health retro add adjustment. Please note that this had issue only for Non Health plans and invoices generated after 14-Oct-2017, i.e. after deployment of code fix for WT-11244. We have scanned all BCC companies for this issue. Found 4 companies whose November 2017 invoice is impacted.
            Following is the summary for impacted companies:

            Company Name Affected Elections Count
            RSC 35
            Quincy 55
            COSB 51
            TIBCO 79

            Please refer WT-11691_AffectedElections.xlsx for more details.
            November 2017 invoice for all 4 companies is finalized. To get proper adjustments for November 2017, invoices needs to be regenerated for these 4 companies.
            Please let us know, if regeneration of invoice is possible or not? If not, then we will have to manipulate data so that these elections debit adjustments appear in December 2017 invoice.

            Correction:
            We have fixed the code. Script is executed on all BCC companies. Proper patch for all Production companies will be deployed as per process.

            Please update us on invoice regeneration for impacted 4 companies.

            Thank you!

            cc: Debbie Kulling, Gaurav Sodani, Jyoti Agrawal, Venkatesh Pujari

            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - Hi Kira Hamilton , Following are the 3Cs: Concern: Retro add adjustments not appearing Cause: On 14-Oct-2017, code fix for WT-11244 was deployed in Production environment. One of the code change made in the fix,impacted Non Health retro add adjustment. Please note that this had issue only for Non Health plans and invoices generated after 14-Oct-2017, i.e. after deployment of code fix for WT-11244 . We have scanned all BCC companies for this issue. Found 4 companies whose November 2017 invoice is impacted. Following is the summary for impacted companies: Company Name Affected Elections Count RSC 35 Quincy 55 COSB 51 TIBCO 79 Please refer WT-11691_AffectedElections.xlsx for more details. November 2017 invoice for all 4 companies is finalized. To get proper adjustments for November 2017, invoices needs to be regenerated for these 4 companies. Please let us know, if regeneration of invoice is possible or not? If not, then we will have to manipulate data so that these elections debit adjustments appear in December 2017 invoice. Correction: We have fixed the code. Script is executed on all BCC companies. Proper patch for all Production companies will be deployed as per process. Please update us on invoice regeneration for impacted 4 companies. Thank you! cc: Debbie Kulling , Gaurav Sodani , Jyoti Agrawal , Venkatesh Pujari
            Hide
            dkulling Debbie Kulling added a comment -

            The invoices were regenerated and now are correct. Thank you!

            Show
            dkulling Debbie Kulling added a comment - The invoices were regenerated and now are correct. Thank you!
            Hide
            prasanna Prasanna Karlekar (Inactive) added a comment -

            Have extended the Dev Due date from 15 Nov 2017 to 21 Nov 2017 as we could not work much on this JIRA on 6,7,8,9 Nov 2017.

            Thank you!

            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - Have extended the Dev Due date from 15 Nov 2017 to 21 Nov 2017 as we could not work much on this JIRA on 6,7,8,9 Nov 2017. Thank you!
            Hide
            satyap Satya added a comment - - edited

            Attaching development approval email to work on this ticket: FW Development approval for 9-Nov-2017.msg

            Regards,
            Satya Prakash

            Cc: Prasanna Karlekar Gaurav Sodani Samir Bharti Satpute Jennifer Reed

            Show
            satyap Satya added a comment - - edited Attaching development approval email to work on this ticket: FW Development approval for 9-Nov-2017.msg Regards, Satya Prakash Cc: Prasanna Karlekar Gaurav Sodani Samir Bharti Satpute Jennifer Reed
            Hide
            prasanna Prasanna Karlekar (Inactive) added a comment -

            Completed:
            Documentation of:

            • Classes
            • Eligibility Rules
            • Plans
            • Rates
            • Subrates
            • Rate - Plan Design Mapping
            • First Invoice Scenarios listing and review
            • Second invoice - High level scenarios listing
            • Second Invoice - Scenario 1 Listing (Cost change for Terminated Elections)

            Test Data creation on Stage - Invoice Test Company for -

            • Classes
            • Eligibility Rules
            • Rates and Subrates

            In Progress:
            Documentation of:

            • Second Invoice - Scenario 2 Listing (Cost change for On going elections)

            Test Data creation:

            • Plans

            Pending:

            • Test data creation for First and Second Invoice
            • Scenario Listing and test data creation for second Invoice

            Please refer attached scenario document Invoice_Scenarios_TestData.xlsx for completed/In Progress tasks.

            Please note that we have extended the dead line to 29 Nov 2017.
            Initially we had not imagined so many scenarios but now while listing we are exploring new scenarios that we are documenting and accordingly test data needs to be created.

            Thank you!

            cc: Jyoti Agrawal

            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - Completed: Documentation of: Classes Eligibility Rules Plans Rates Subrates Rate - Plan Design Mapping First Invoice Scenarios listing and review Second invoice - High level scenarios listing Second Invoice - Scenario 1 Listing (Cost change for Terminated Elections) Test Data creation on Stage - Invoice Test Company for - Classes Eligibility Rules Rates and Subrates In Progress: Documentation of: Second Invoice - Scenario 2 Listing (Cost change for On going elections) Test Data creation: Plans Pending: Test data creation for First and Second Invoice Scenario Listing and test data creation for second Invoice Please refer attached scenario document Invoice_Scenarios_TestData.xlsx for completed/In Progress tasks. Please note that we have extended the dead line to 29 Nov 2017. Initially we had not imagined so many scenarios but now while listing we are exploring new scenarios that we are documenting and accordingly test data needs to be created. Thank you! cc: Jyoti Agrawal
            Hide
            prasanna Prasanna Karlekar (Inactive) added a comment -

            Extending Dev Due Date to 5-Dec-2017.
            In past few days we could not focus on this ticket as we were mainly working on OE-325, WT-12091, WT-12216, WT-12180 and NF issues.

            Following is the status update till now:
            Test Data creation:
            Completed:
            165 employees initial load via import
            165 elections imported for First invoice Billed Rate scenarios

            In Progress:
            Billed Rate scenarios verification against actual and expected output
            Election file creation for 165 Self Insured Component scenarios + 165 Non Health Scenarios

            Pending:

            • Import file creation (165 Employee load + 495 Election load) for second invoice scenario - 1
            • Import file creation for second invoice Tier changes scenarios (Scenario 3 and Scenario 4)
            • Output verification

            Documentation:
            Completed:
            Second Invoice: Cost changes for terminated elections. Scenarios documented 495.

            In Progress:
            Second Invoice: Mid Month Tier Changes in same and different plan.

            Pending:
            Scenario listing for Mid Month Tier Changes in same benefit type but different plan.
            Cost changes within components

            Till 5-Dec-2017, we target to complete following on Test company with verification:
            First Invoice all 495 scenarios
            Second invoice - Scenario 1
            Second Invoice - Scenario 3
            Second Invoice - Scenario 4

            Please refer Invoice_Scenarios_TestData_29NOV2017.xlsx for detailed scenarios documented.

            Thank you!

            cc: Jyoti Agrawal

            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - Extending Dev Due Date to 5-Dec-2017. In past few days we could not focus on this ticket as we were mainly working on OE-325, WT-12091 , WT-12216 , WT-12180 and NF issues. Following is the status update till now: Test Data creation: Completed: 165 employees initial load via import 165 elections imported for First invoice Billed Rate scenarios In Progress: Billed Rate scenarios verification against actual and expected output Election file creation for 165 Self Insured Component scenarios + 165 Non Health Scenarios Pending: Import file creation (165 Employee load + 495 Election load) for second invoice scenario - 1 Import file creation for second invoice Tier changes scenarios (Scenario 3 and Scenario 4) Output verification Documentation: Completed: Second Invoice: Cost changes for terminated elections. Scenarios documented 495. In Progress: Second Invoice: Mid Month Tier Changes in same and different plan. Pending: Scenario listing for Mid Month Tier Changes in same benefit type but different plan. Cost changes within components Till 5-Dec-2017, we target to complete following on Test company with verification: First Invoice all 495 scenarios Second invoice - Scenario 1 Second Invoice - Scenario 3 Second Invoice - Scenario 4 Please refer Invoice_Scenarios_TestData_29NOV2017.xlsx for detailed scenarios documented. Thank you! cc: Jyoti Agrawal
            Hide
            prasanna Prasanna Karlekar (Inactive) added a comment -

            As this ticket needs to be deployed in further environments, we will continue scenario creation and verification for Test company in WT-7614.

            Thank you!

            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - As this ticket needs to be deployed in further environments, we will continue scenario creation and verification for Test company in WT-7614 . Thank you!
            Hide
            prasanna Prasanna Karlekar (Inactive) added a comment -

            3Cs mentioned above.

            Affected files:
            OES_SP_GetRetroBillingDetails_InvoiceBenefitWise

            Impacted Areas:
            Invoice Adjustment section for Non Health plans

            Thank you!

            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - 3Cs mentioned above. Affected files: OES_SP_GetRetroBillingDetails_InvoiceBenefitWise Impacted Areas: Invoice Adjustment section for Non Health plans Thank you!
            Hide
            gaurav.sodani Gaurav Sodani (Inactive) added a comment -

            Hi All,

            Attaching the development approval email for your reference

            Regards
            Gaurav

            Show
            gaurav.sodani Gaurav Sodani (Inactive) added a comment - Hi All, Attaching the development approval email for your reference Regards Gaurav
            Hide
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - - edited

            Tested the scenarios mentioned in excel sheet. System is working fine as per expectation. Now correct adjustments are being displayed on the Invoice.

            This is ready for Stage.

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - - edited Tested the scenarios mentioned in excel sheet. System is working fine as per expectation. Now correct adjustments are being displayed on the Invoice. This is ready for Stage.
            Hide
            gaurav.sodani Gaurav Sodani (Inactive) added a comment -

            Hi All,

            This ticket has been approved for stage deployment on 12/21/17.

            Regards
            Gaurav

            Show
            gaurav.sodani Gaurav Sodani (Inactive) added a comment - Hi All, This ticket has been approved for stage deployment on 12/21/17. Regards Gaurav
            Hide
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Hi Prasanna Karlekar,

            Tested the scenarios mentioned in excel sheet. System is working fine as per expectation. Now correct adjustments are being displayed on the Invoice.

            This is ready for Production.

            Sachin Hingole,Hrishikesh Deshpande

            Thanks,
            Venkatesh

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi Prasanna Karlekar , Tested the scenarios mentioned in excel sheet. System is working fine as per expectation. Now correct adjustments are being displayed on the Invoice. This is ready for Production. Sachin Hingole , Hrishikesh Deshpande Thanks, Venkatesh
            Hide
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Hi Prasanna Karlekar,

            Tested the scenarios mentioned in excel sheet on Production. System is working fine as per expectation. Now correct adjustments are being displayed on the Invoice.

            Sachin Hingole,Hrishikesh Deshpande

            Thanks,
            Venkatesh

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi Prasanna Karlekar , Tested the scenarios mentioned in excel sheet on Production. System is working fine as per expectation. Now correct adjustments are being displayed on the Invoice. Sachin Hingole , Hrishikesh Deshpande Thanks, Venkatesh
            Hide
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Hi Kira Hamilton,

            The issue has been resolved and also tested on Production. Could you please verify and close this ticket.

            Thanks,
            Venkatesh

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi Kira Hamilton , The issue has been resolved and also tested on Production. Could you please verify and close this ticket. Thanks, Venkatesh
            Hide
            gaurav.sodani Gaurav Sodani (Inactive) added a comment -

            Hi All,

            Attaching the production deployment approval email for reference

            Regards
            Gaurav

            Show
            gaurav.sodani Gaurav Sodani (Inactive) added a comment - Hi All, Attaching the production deployment approval email for reference Regards Gaurav

              People

              Assignee:
              Kira.Hamilton Kira Hamilton (Inactive)
              Reporter:
              Kira.Hamilton Kira Hamilton (Inactive)
              Account Executive:
              Debbie Kulling
              Developer:
              Prasanna Karlekar (Inactive)
              QA:
              Venkatesh Pujari (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date:
                Pre-Prod Due Date:
                Production Due Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 0h
                  0h
                  Remaining:
                  Time Spent - 101.75h Remaining Estimate - 2h
                  2h
                  Logged:
                  Time Spent - 101.75h Remaining Estimate - 2h
                  101.75h