Hi Kira Hamilton,

We have made changes to suppress the adjustments prior to 8/1/17. To see the changes please regenerate December invoice.
Adding to this, we found Novemember and October invoices impacted too with incorrect month adjustments. November invoice is showing June and July adjustments and October invoice is showing July adjustments. Please let us know if any correction related to adjustment needs to be done for November and October invoices.

We would like to remind as mentioned in previous ticket that everytime we give patch on production ,the scripts gets overwritten. The supressing month vary company to company and it is difficult for us to remember company wise supressing month.
Permanent solution for this was taken under JIRA WT-10391, which is development complete and ready for stage testing. Due to OE no enhancement is getting moved to stage and production so this is pending. Until and unless this is not moved to production we will be facing similar issue.

Thank You,
Jyoti Agrawal

cc:Prasanna Karlekar,Gaurav Sodani,Satya,Debbie Kulling

Hello,

Per the client:

After reviewing the October and November invoices, the June and July adjustments should not have appeared on those invoices. Can you correct them on your end? Please advise.

I am going to proceed with posting the December invoice today. These adjustment corrections will appear on the January invoice as I need to get the December bill to the client.

Thank you,
Kira Hamilton
Debbie Kulling

Hi Kira Hamilton,

The correct way to do this would be to delete Oct, Nov and Dec invoices and then regenerate them. Please note that, on regenerating, the invoices will pull data as of current date-time. Hence it is highly likely that the data in newly generated invoices looks different from old invoices.

There are other ways of achieving this(correction that we suggested earlier), however, we strongly recommend not to use them as they involve some form of back end intrusion (inserting false records). Such intrusion is going to leave data in a bad shape making it difficult to maintain and understand in long term.

Please let us know your views on same.

Thank You!
Jyoti Agrawal

cc:Lalit Kumar,Prasanna Karlekar

Hi Jyoti Agrawal,

Per the client: The client will handle the correction of these adjustments manually . Please do not delete any invoices.

Thank you,
Kira Hamilton
Debbie Kulling

Hi Kira Hamilton,

Is there any further action needed from Dev's end or it is fine to close the ticket?

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CC: Mandar Kulkarni, Satya, Prasad Patil

Hi Sumeet.Kolge,

At this time no further action is needed.

Thank you,
Kira Hamilton
Debbie Kulling

Hi Kira Hamilton,

Marking this ticket as resolved, feel free to reopen in case any further action is needed. Thanks!

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CC: Mandar Kulkarni, Satya