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  1. WORKTERRA
  2. WT-11696

Server error in Stage as soon as I get to the Questionnaire screen

    Details

    • Type: Bug
    • Status: In Development
    • Priority: Critical
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Stage
    • Bug Severity:
      Medium
    • Module:
      Exchange
    • Reported by:
      Harbinger
    • Company:
      ILG
    • Item State:
      Development - On Hold

      Attachments

        Activity

        samir Samir created issue -
        samir Samir made changes -
        Field Original Value New Value
        Assignee Satya [ ID10004 ] Avnish Yadav [ avnish.yadav ]
        samir Samir made changes -
        Attachment RE Quick question.msg [ 65011 ]
        rakeshr Rakesh Roy (Inactive) made changes -
        Module Parent values: BenAdmin(10100) Parent values: BenAdmin(10100)Level 1 values: EDS(10108)
        avnish.yadav Avnish Yadav (Inactive) made changes -
        Status Open [ 1 ] In Development [ 10007 ]
        avnish.yadav Avnish Yadav (Inactive) made changes -
        Item State Parent values: Development(10200)Level 1 values: In Progress(10206)
        Hide
        avnish.yadav Avnish Yadav (Inactive) added a comment -

        Hi Rashmita Dudhe,

        We tried to reproduce this issue in our local but we unable to reproduce this.

        Can you please reproduce this issue and provide steps to reproduce this issue.

        Thanks,
        Avnish Y

        CC-- Jennifer Leugers,Hrishikesh Deshpande,Samir

        Show
        avnish.yadav Avnish Yadav (Inactive) added a comment - Hi Rashmita Dudhe , We tried to reproduce this issue in our local but we unable to reproduce this. Can you please reproduce this issue and provide steps to reproduce this issue. Thanks, Avnish Y CC-- Jennifer Leugers , Hrishikesh Deshpande , Samir
        avnish.yadav Avnish Yadav (Inactive) made changes -
        Assignee Avnish Yadav [ avnish.yadav ] Rashmita Dudhe [ rashmita.dudhe ]
        rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
        Attachment Go with recomplna.png [ 65413 ]
        rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
        Attachment EXchange server error.png [ 65414 ]
        Hide
        rashmita.dudhe Rashmita Dudhe (Inactive) added a comment -

        Hi Nitish Wadnere,

        CC:Hrishikesh Deshpande,Rakesh Roy,Samir,Avnish Yadav

        This issue is getting reproduced follow below steps:

        1]Mozzila browser:
        2]Add new employee:
        3]Employee workflow -> 12 Recommended Plans For You page
        4]Clcik on go with recommended plans.

        5] Getting server error

        Thanks,
        Rashmita

        Show
        rashmita.dudhe Rashmita Dudhe (Inactive) added a comment - Hi Nitish Wadnere , CC: Hrishikesh Deshpande , Rakesh Roy , Samir , Avnish Yadav This issue is getting reproduced follow below steps: 1]Mozzila browser: 2]Add new employee: 3]Employee workflow -> 12 Recommended Plans For You page 4]Clcik on go with recommended plans. 5] Getting server error Thanks, Rashmita
        rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
        Company ILG [ 18302 ]
        Remaining Estimate 2h [ 7200 ]
        Original Estimate 2h [ 7200 ]
        rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
        Remaining Estimate 2h [ 7200 ] 0h [ 0 ]
        Time Spent 2h [ 7200 ]
        Worklog Id 85945 [ 85945 ]
        rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
        Assignee Rashmita Dudhe [ rashmita.dudhe ] Nitish Wadnere [ nitish.wadnere ]
        rashmita.dudhe Rashmita Dudhe (Inactive) made changes -
        Worklog Id 85945 [ 85945 ]
        nitish.wadnere Nitish Wadnere (Inactive) logged work - 24/Oct/17 08:59 AM
        • Time Spent:
          8h
           

          1.Discussion with Avnish and Rashmita regarding the customization of the issue.
          2.Issue reproducing through customization on different IE,mozilla.
          3.Discussion of not getting reproduced.Debugging of code

        rashmita.dudhe Rashmita Dudhe (Inactive) logged work - 25/Oct/17 06:09 AM - edited
        • Time Spent:
          2h
           

          Issue reprodued

        nitish.wadnere Nitish Wadnere (Inactive) logged work - 25/Oct/17 09:01 AM - edited
        • Time Spent:
          7h
           

          1.Reproducing the issue
          2.Debugging of code for getting the server error on Recommended plan page through customization,Script execution

        swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
        Module Parent values: BenAdmin(10100)Level 1 values: EDS(10108) Parent values: Exchange(10103)
        avnish.yadav Avnish Yadav (Inactive) made changes -
        Assignee Nitish Wadnere [ nitish.wadnere ] Avnish Yadav [ avnish.yadav ]
        nitish.wadnere Nitish Wadnere (Inactive) made changes -
        Time Spent 2h [ 7200 ] 10h [ 36000 ]
        Worklog Id 87490 [ 87490 ]
        nitish.wadnere Nitish Wadnere (Inactive) made changes -
        Time Spent 10h [ 36000 ] 18h [ 64800 ]
        Worklog Id 87494 [ 87494 ]
        nitish.wadnere Nitish Wadnere (Inactive) made changes -
        Remaining Estimate 0h [ 0 ] 1h [ 3600 ]
        Time Spent 18h [ 64800 ] 17h [ 61200 ]
        Worklog Id 87494 [ 87494 ]
        rakeshr Rakesh Roy (Inactive) made changes -
        Environment Stage [ 10004 ]
        Environment_New Stage [ 18443 ]
        Jennifer.Reed Jennifer Reed (Inactive) made changes -
        Reported by Support (Workterra) [ 10350 ] Harbinger [ 10700 ]
        jyoti.mayne Jyoti Mayne made changes -
        Item State Parent values: Development(10200)Level 1 values: In Progress(10206) Parent values: Development(10200)Level 1 values: On Hold(10207)
        Transition Time In Source Status Execution Times
        Avnish Yadav (Inactive) made transition -
        Open In Development
        4d 6h 18m 1

          People

          Assignee:
          avnish.yadav Avnish Yadav (Inactive)
          Reporter:
          samir Samir
          Votes:
          0 Vote for this issue
          Watchers:
          3 Start watching this issue

            Dates

            Created:
            Updated:

              Time Tracking

              Estimated:
              Original Estimate - 2h Original Estimate - 2h
              2h
              Remaining:
              Time Spent - 17h Remaining Estimate - 1h
              1h
              Logged:
              Time Spent - 17h Remaining Estimate - 1h
              17h