WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-11702

Reinforced Earth-Stage Issue

    Details

    • Type: Bug
    • Status: Production Complete
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
    • Environment:
      Stage
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Import
    • Reported by:
      Client
    • Company:
      Reinforced Earth
    • Item State:
      Production Complete - Closed

      Description

      Hi,

      I did not see this group name in the drop down list below to select.

      Per the client:

      Do you know if there are any known issues or recent changes in Stage? We’re having that strange problem again where when I go to load eligibility to Reinforced Earth (in this case, Employee (500) records with the “Employee Import” template), it spins for a while until my session finally times out. About 20 employees appear to get loaded as far as the GUI Employee Search screen is concerned, but the SA Toolkit sees 499 when I go to delete them (there were 730 employees plus a header record in the file). Do you know if anyone else is having this problem? We’re hoping to load all the demographics and elections today so we can submit the UAT form.

      Thank you,
      Kira Hamilton
      Debbie Kulling

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          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment -

          We are still working on this. No Reached at any conclusion yet. We will update you by Tomorrow EOD.

          Show
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment - We are still working on this. No Reached at any conclusion yet. We will update you by Tomorrow EOD.
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          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment - - edited

          Concern: Import not working on stage

          Cause: On Reinforced earth, user name generation uses last 4 characters of SSN. User name can be generated in combination of few first digits and few last digits of SSN. Last digits of SSN are getting append to first digits. The variable used to store these digits is not getting reset after each user generation, hence it is getting increased in length and throwing exception once variable being overflow. This code is working perfectly for 1 employee but fails for multiple employees.

          Correction: We have corrected the code to reset the variable which stores the SSN digits.

          Workaround:
          The code fix will go on LB and stage in next week. Till then, you can change the settings on security to generate username, from last 4 characters to first 4 characters. We can regenerate the usernames later using SA utility if needed.

          CC: Ankur Deshpande Suraj SokasaneSnehal KatkarKira Hamilton

          Show
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment - - edited Concern: Import not working on stage Cause: On Reinforced earth, user name generation uses last 4 characters of SSN. User name can be generated in combination of few first digits and few last digits of SSN. Last digits of SSN are getting append to first digits. The variable used to store these digits is not getting reset after each user generation, hence it is getting increased in length and throwing exception once variable being overflow. This code is working perfectly for 1 employee but fails for multiple employees. Correction: We have corrected the code to reset the variable which stores the SSN digits. Workaround: The code fix will go on LB and stage in next week. Till then, you can change the settings on security to generate username, from last 4 characters to first 4 characters. We can regenerate the usernames later using SA utility if needed. CC: Ankur Deshpande Suraj Sokasane Snehal Katkar Kira Hamilton
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          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment -

          Deployed on LB and Azure

          Show
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment - Deployed on LB and Azure
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          Kira.Hamilton Kira Hamilton (Inactive) added a comment -

          Per the client:

          There’s something else happening as well. When I went to load the employees (as I did several times successfully a few weeks ago), it now gives me an “Import Failed” error message (see screen shot attached w/in email), but when I look in the GUI employee list or SA Toolbox Delete option, all of the employees I loaded are there, but none of them are getting core plan allocations and the SA Toolbox core plan allocation won’t give them the coverage either. If I go into any of their demographics & simply hit “Save” without making any change whatsoever, and create a QE for any person on any date, it correctly gives them all the core coverages they should be getting when I loaded them. It’s also doing this with group COB, so I think it’s something new and systemic.

          Has something changed recently in Stage? How can this be corrected?

          RE Group Reinforced Earth in Stage WT-11702.msg

          Thank you,
          Kira Hamilton
          Debbie Kulling

          Show
          Kira.Hamilton Kira Hamilton (Inactive) added a comment - Per the client: There’s something else happening as well. When I went to load the employees (as I did several times successfully a few weeks ago), it now gives me an “Import Failed” error message (see screen shot attached w/in email), but when I look in the GUI employee list or SA Toolbox Delete option, all of the employees I loaded are there, but none of them are getting core plan allocations and the SA Toolbox core plan allocation won’t give them the coverage either. If I go into any of their demographics & simply hit “Save” without making any change whatsoever, and create a QE for any person on any date, it correctly gives them all the core coverages they should be getting when I loaded them. It’s also doing this with group COB, so I think it’s something new and systemic. Has something changed recently in Stage? How can this be corrected? RE Group Reinforced Earth in Stage WT-11702.msg Thank you, Kira Hamilton Debbie Kulling
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          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment -

          Hi Kira Hamilton,

          Import still is still failing on stage because of WT-10897. We are reverting it from stage. Because of this issue import is completed but while showing status it get failed. This left the core plan allocation routine untouched after import.
          I have tried to allocation LTD using SA toolbox on HSPL copy and I am able to allocate core plans. If you still found any issue related to core plan allocation please open separate ticket.

          Show
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment - Hi Kira Hamilton , Import still is still failing on stage because of WT-10897 . We are reverting it from stage. Because of this issue import is completed but while showing status it get failed. This left the core plan allocation routine untouched after import. I have tried to allocation LTD using SA toolbox on HSPL copy and I am able to allocate core plans. If you still found any issue related to core plan allocation please open separate ticket.
          Hide
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          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

          Hi Jaideep Vinchurkar,

          Verified on LB
          Company - QA caiso

          Verified scenario are attached in Xls doc EmployeeImport.xls
          Working fine as expected

          Marking item state as Ready for Stage

          Thanks,
          Jayshree

          cc : Rakesh Roy Prasad Pise

          Show
          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Hi Jaideep Vinchurkar , Verified on LB Company - QA caiso Verified scenario are attached in Xls doc EmployeeImport.xls Working fine as expected Marking item state as Ready for Stage Thanks, Jayshree cc : Rakesh Roy Prasad Pise
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          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment -

          Import is working fine on stage after reverting WT-10897. We also have executed core plan allocation on main Reinfornced Earth stage.

          Show
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment - Import is working fine on stage after reverting WT-10897 . We also have executed core plan allocation on main Reinfornced Earth stage.
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          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

          Verified on Stage.
          Company - ASML For Hspl

          Verified attached scenario
          Working fine
          Moving this jira to Production

          Thanks,
          Jayshree

          cc : Rakesh Roy Prasad Pise

          Show
          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Verified on Stage. Company - ASML For Hspl Verified attached scenario Working fine Moving this jira to Production Thanks, Jayshree cc : Rakesh Roy Prasad Pise
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          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment -

          Verified on Production
          Company - Symphony For Hspl

          Verified attached scenario
          Working fine

          CC: Rakesh Roy Prasad Pise

          Show
          jayshree.nagpure Jayshree Nagpure (Inactive) added a comment - Verified on Production Company - Symphony For Hspl Verified attached scenario Working fine CC: Rakesh Roy Prasad Pise

            People

            Assignee:
            jayshree.nagpure Jayshree Nagpure (Inactive)
            Reporter:
            Kira.Hamilton Kira Hamilton (Inactive)
            Account Executive:
            Debbie Kulling
            Developer:
            Jaideep Vinchurkar (Inactive)
            QA:
            Jayshree Nagpure (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:
              Dev Due Date:
              Pre-Prod Due Date:
              Production Due Date:
              Code Review Date:

                Time Tracking

                Estimated:
                Original Estimate - 8h Original Estimate - 8h
                8h
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 11.25h
                11.25h