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  1. WORKTERRA
  2. WT-11705

SBM - Rejection Report - Scheduled this report - no record pulled

    Details

    • Type: Bug
    • Status: Production Complete
    • Priority: Medium
    • Resolution: Bug Fixed
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Report
    • Reported by:
      Support
    • Company:
      SBM
    • Item State:
      Production Complete - Closed
    • Sprint:
      WT- Sprint 43

      Description

      The Client requested a Rejection Report be forwarded to them by 1st of each month, to capture transaction from prior month.

      I created the SBM Rejection Report, under Static Reports. The first scheduled report ran 10/1/2017. When reviewing the "downloaded report"; it appeared to have downloaded a file but no file was in the "zipped file". When I manually ran the report, got 6 records.

      Please advise why the scheduled report did not attach a file and capture the 6 records obtain from manually running this report?
      This is what I get, please see below:

      Yashau
      Please ref: CT-2670

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            Hide
            prasanna Prasanna Karlekar (Inactive) added a comment -

            Hi Yashau MacShate,

            We will provide an update on this by 25-Oct-2017.

            Thank you!

            cc: Gaurav Sodani

            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - Hi Yashau MacShate , We will provide an update on this by 25-Oct-2017. Thank you! cc: Gaurav Sodani
            Hide
            prasanna Prasanna Karlekar (Inactive) added a comment -

            Hi Yashau MacShate,

            As per initial analysis, following are the updates:
            Report is saved by name "SBM - Rejection Report (Scheduled Report)". In report name there are round brackets "()" due to which blank zip folder is getting delivered.
            We tried creating and scheduling a report with and without round brackets and following are our observations:

            • The one without round brackets got delivered with an excel in zip folder
            • The one with round brackets got delivered with blank zip folder.

            We will be doing detailed analysis for this, hence converting this JIRA to Bug.
            But, as of now, a quick fix would be to remove round brackets from report name. Can this be done?

            Do let us know.

            Thank you!

            cc: Gaurav Sodani, [~parmeshwar.jumbade], Prasad Patil

            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - Hi Yashau MacShate , As per initial analysis, following are the updates: Report is saved by name "SBM - Rejection Report (Scheduled Report)". In report name there are round brackets "()" due to which blank zip folder is getting delivered. We tried creating and scheduling a report with and without round brackets and following are our observations: The one without round brackets got delivered with an excel in zip folder The one with round brackets got delivered with blank zip folder. We will be doing detailed analysis for this, hence converting this JIRA to Bug. But, as of now, a quick fix would be to remove round brackets from report name. Can this be done? Do let us know. Thank you! cc: Gaurav Sodani , [~parmeshwar.jumbade] , Prasad Patil
            Hide
            prasanna Prasanna Karlekar (Inactive) added a comment -

            Hi Yashau MacShate,

            Gentle Reminder!
            As of now, can round brackets be removed from report name?
            Do let us know.

            If there is bandwidth, we will try to schedule this in upcoming sprint, starting from 06-Nov-2017.

            Thank you!

            cc: Gaurav Sodani, [~parmeshwar.jumbade]

            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - Hi Yashau MacShate , Gentle Reminder! As of now, can round brackets be removed from report name? Do let us know. If there is bandwidth, we will try to schedule this in upcoming sprint, starting from 06-Nov-2017. Thank you! cc: Gaurav Sodani , [~parmeshwar.jumbade]
            Hide
            Yashau.Macshate Yashau MacShate (Inactive) added a comment -

            Hello,
            I removed the brackets and the report works fine

            Thank you,
            Yashau

            Show
            Yashau.Macshate Yashau MacShate (Inactive) added a comment - Hello, I removed the brackets and the report works fine Thank you, Yashau
            Hide
            prasanna Prasanna Karlekar (Inactive) added a comment -

            Hi Yashau MacShate,

            Thank you! for responding back and making the suggested fix.
            We will provide proper fix for this. Will provide an update once we schedule this.

            Thank you!

            cc: Gaurav Sodani, [~parmeshwar.jumbade], [~meghana joshi]

            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - Hi Yashau MacShate , Thank you! for responding back and making the suggested fix. We will provide proper fix for this. Will provide an update once we schedule this. Thank you! cc: Gaurav Sodani , [~parmeshwar.jumbade] , [~meghana joshi]
            Hide
            Yashau.Macshate Yashau MacShate (Inactive) added a comment -

            Thank you!

            Show
            Yashau.Macshate Yashau MacShate (Inactive) added a comment - Thank you!
            Hide
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) added a comment - - edited

            Below are the 3C's:

            Concern: Blank zip folder is getting delivered.

            Cause: While save report into system there was a special characters ( i.e. "(" & ")" ) into report name. While processing report through schedule it was processing report but while generate zip folder it was not copying into zip folder because of those special characters.

            Correction: We already handled most of special characters while enter into report name. But, whatever characters we allowed (i.e. underscore ("_"), dash ("-"), opening and closing curly brackets ( "

            {" & "}

            " ), opening and closing round brackets ("(" & ")"), percentage ("%") and dot (".")) out of those problem was only with opening an opening and closing round brackets. This characters were already mentioned in error message (i.e. Not allowed) but it was not work while save and clone report. Handled opening and closing round brackets while save & clone reports. Henceforth opening and closing round brackets will not allowed into report name text-box while clone and save. If some one tries to do then it will show validation message as like other special characters.

            While working on this we found that special characters are not validated at Global level reports so now added special characters check at global level as well similar to the company level reports.

            Affected Areas: Reports (All Level and All types of reports)
            Affected Files:
            BenAdmin/Areas/Report/Views/Report/CommonReports/_CloneReport.cshtml
            BenAdmin/Areas/Report/Views/Report/StandardReports/_StandardReportAtGlobalLevelPV.cshtml
            BenAdmin/Areas/Report/Views/Report/StandardReports/_StandardReportsFormPV.cshtml
            BenAdmin/Areas/Report/Views/Report/StaticReport/StaticReports.cshtml

            Tested Scenarios:
            1. Verified report save functionality (i.e. Add/Edit) for all types and all levels
            2. Verified report clone functionality for all types and all levels
            3. Checked report save (i.e. Add/Edit) with & without different special characters in report name for different report base type as well as sub type.
            4. Checked report clone functionality with & without different special characters in report name for different report base type as well as sub type.

            CC: Amruta Lohiya Gaurav Sodani

            Show
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) added a comment - - edited Below are the 3C's : Concern : Blank zip folder is getting delivered. Cause : While save report into system there was a special characters ( i.e. "(" & ")" ) into report name. While processing report through schedule it was processing report but while generate zip folder it was not copying into zip folder because of those special characters. Correction : We already handled most of special characters while enter into report name. But, whatever characters we allowed (i.e. underscore ("_"), dash ("-"), opening and closing curly brackets ( " {" & "} " ), opening and closing round brackets ("(" & ")"), percentage ("%") and dot (".")) out of those problem was only with opening an opening and closing round brackets. This characters were already mentioned in error message (i.e. Not allowed) but it was not work while save and clone report. Handled opening and closing round brackets while save & clone reports. Henceforth opening and closing round brackets will not allowed into report name text-box while clone and save. If some one tries to do then it will show validation message as like other special characters. While working on this we found that special characters are not validated at Global level reports so now added special characters check at global level as well similar to the company level reports. Affected Areas : Reports (All Level and All types of reports) Affected Files : BenAdmin/Areas/Report/Views/Report/CommonReports/_CloneReport.cshtml BenAdmin/Areas/Report/Views/Report/StandardReports/_StandardReportAtGlobalLevelPV.cshtml BenAdmin/Areas/Report/Views/Report/StandardReports/_StandardReportsFormPV.cshtml BenAdmin/Areas/Report/Views/Report/StaticReport/StaticReports.cshtml Tested Scenarios : 1. Verified report save functionality (i.e. Add/Edit) for all types and all levels 2. Verified report clone functionality for all types and all levels 3. Checked report save (i.e. Add/Edit) with & without different special characters in report name for different report base type as well as sub type. 4. Checked report clone functionality with & without different special characters in report name for different report base type as well as sub type. CC: Amruta Lohiya Gaurav Sodani
            Hide
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - - edited

            Hi [~parmeshwar.jumbade],

            Tested this fix on LB on City Of Durham For Hspl. Below are the scenarios tested :-

            1. Verified report save functionality (i.e. Add/Edit) for Standard,Dynamic and Static Reports
            2. Verified report clone functionality for for Standard,Dynamic and Static Reports
            3. Checked report save (i.e. Add/Edit) with & without different special characters in report name for Standard,Dynamic and Static Reports
            4. Checked report clone functionality with & without different special characters in report name for Standard,Dynamic and Static Reports

            For all reports the system is working fine as expected except two reports i.e Rejection and Admin Enrollment Report. Testing is blocked for both these reports due to ticket no :- WT-11389

            Sachin Hingole,Hrishikesh Deshpande,Gaurav Sodani

            Thanks,
            Venkatesh

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - - edited Hi [~parmeshwar.jumbade] , Tested this fix on LB on City Of Durham For Hspl. Below are the scenarios tested :- 1. Verified report save functionality (i.e. Add/Edit) for Standard,Dynamic and Static Reports 2. Verified report clone functionality for for Standard,Dynamic and Static Reports 3. Checked report save (i.e. Add/Edit) with & without different special characters in report name for Standard,Dynamic and Static Reports 4. Checked report clone functionality with & without different special characters in report name for Standard,Dynamic and Static Reports For all reports the system is working fine as expected except two reports i.e Rejection and Admin Enrollment Report. Testing is blocked for both these reports due to ticket no :- WT-11389 Sachin Hingole , Hrishikesh Deshpande , Gaurav Sodani Thanks, Venkatesh
            Hide
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) added a comment -

            Hi Venkatesh Pujari,

            Changes made by are not a report type specific. WT-11389 is pending due to approval. Rejection and Admin Enrollment Report problem not exists on production so you can verify same changes for these two report type on production HSPL copy.

            As per discussion with Satya, If it works for all rest of reports except mentioned two report type then it will be fine to mark as ready for stage.

            CC: Amruta Lohiya Gaurav Sodani Sachin Hingole Hrishikesh Deshpande

            Show
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) added a comment - Hi Venkatesh Pujari , Changes made by are not a report type specific. WT-11389 is pending due to approval. Rejection and Admin Enrollment Report problem not exists on production so you can verify same changes for these two report type on production HSPL copy. As per discussion with Satya , If it works for all rest of reports except mentioned two report type then it will be fine to mark as ready for stage. CC: Amruta Lohiya Gaurav Sodani Sachin Hingole Hrishikesh Deshpande
            Hide
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Hi [~parmeshwar.jumbade],

            The issue has been tested for Rejection as well as Admin Enrollment Report. Now if there are any special characters also the file is delivered correctly in the Zip Folder. This is ready for Stage.

            Sachin Hingole,Hrishikesh Deshpande

            Thanks,
            Venkatesh

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi [~parmeshwar.jumbade] , The issue has been tested for Rejection as well as Admin Enrollment Report. Now if there are any special characters also the file is delivered correctly in the Zip Folder. This is ready for Stage. Sachin Hingole , Hrishikesh Deshpande Thanks, Venkatesh
            Hide
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Hi [~parmeshwar.jumbade],

            Tested this fix on Stage on AH For Hspl company. Below are the scenarios tested :-

            1. Verified report save functionality (i.e. Add/Edit) for Standard,Dynamic and Static Reports
            2. Verified report clone functionality for for Standard,Dynamic and Static Reports
            3. Checked report save (i.e. Add/Edit) with & without different special characters in report name for Standard,Dynamic and Static Reports
            4. Checked report clone functionality with & without different special characters in report name for Standard,Dynamic and Static Reports
            For all reports the system is working fine as expected

            This is ready for Production.

            Sachin Hingole

            Thanks,
            Venkatesh

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi [~parmeshwar.jumbade] , Tested this fix on Stage on AH For Hspl company. Below are the scenarios tested :- 1. Verified report save functionality (i.e. Add/Edit) for Standard,Dynamic and Static Reports 2. Verified report clone functionality for for Standard,Dynamic and Static Reports 3. Checked report save (i.e. Add/Edit) with & without different special characters in report name for Standard,Dynamic and Static Reports 4. Checked report clone functionality with & without different special characters in report name for Standard,Dynamic and Static Reports For all reports the system is working fine as expected This is ready for Production. Sachin Hingole Thanks, Venkatesh
            Hide
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Hi [~parmeshwar.jumbade],

            Tested this fix on Production on Barrow For Hspl company. Below are the scenarios tested :-
            1. Verified report save functionality (i.e. Add/Edit) for Standard,Dynamic and Static Reports
            2. Verified report clone functionality for for Standard,Dynamic and Static Reports
            3. Checked report save (i.e. Add/Edit) with & without different special characters in report name for Standard,Dynamic and Static Reports
            4. Checked report clone functionality with & without different special characters in report name for Standard,Dynamic and Static Reports
            For all reports the system is working fine as expected

            Thanks,
            Venkatesh

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi [~parmeshwar.jumbade] , Tested this fix on Production on Barrow For Hspl company. Below are the scenarios tested :- 1. Verified report save functionality (i.e. Add/Edit) for Standard,Dynamic and Static Reports 2. Verified report clone functionality for for Standard,Dynamic and Static Reports 3. Checked report save (i.e. Add/Edit) with & without different special characters in report name for Standard,Dynamic and Static Reports 4. Checked report clone functionality with & without different special characters in report name for Standard,Dynamic and Static Reports For all reports the system is working fine as expected Thanks, Venkatesh
            Hide
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Hi Yashau MacShate,

            The issue has been fixed and also tested on Production. Please could you verify and close this ticket.

            [~parmeshwar.jumbade]

            Thanks,
            Venkatesh

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi Yashau MacShate , The issue has been fixed and also tested on Production. Please could you verify and close this ticket. [~parmeshwar.jumbade] Thanks, Venkatesh
            Hide
            Yashau.Macshate Yashau MacShate (Inactive) added a comment -

            Please close. Thank you!

            Show
            Yashau.Macshate Yashau MacShate (Inactive) added a comment - Please close. Thank you!

              People

              Assignee:
              Yashau.Macshate Yashau MacShate (Inactive)
              Reporter:
              Yashau.Macshate Yashau MacShate (Inactive)
              Developer:
              Harshada Borole (Inactive)
              QA:
              Venkatesh Pujari (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

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